I’m a little late with my review, but I thoroughly enjoyed my time at maximum performance. Very personable and knowledgeable staff. Almost makes me want to dislocate my shoulder again… almost.
Kevin P.
Place rating: 1 Arlington, VA
I came here at the recommendation of a colleague that frequents the Odenton location. While I am unhappy with my experience here, my intent is not to criticize a particular person or the practice in general. I will merely recite my experience. I am a male in my mid-20’s and live an active lifestyle, playing sports on the weekend and going to the gym 2−4x/week. To make a long story short, I came here for post-op physical therpay following a hip arthroscopy to repair a labral tear. My surgeon is regarded as the area expert and takes post-op PT very seriously(he has even written his own PT protocol). My first visit was for an evaluation, 6 days post-op, and 2 days after my first follow-up with my surgeon. Having seen several physical therapists in the past for various injuries, I am used to them articulating the affected areas, taking measurements, and writing them down. This is an important process, so that progress in range of motion(mobility) can be tracked. While I did go through the«interviewing» process of the evaluation, measurements were never taken. I can’t believe that this evaluation was nearly as thorough as it should have been. In reference to the treatment plan, I also presented the protocol that was written by my doctor(all 20+ pages of it, with pictures) to my therapist. It was acknowledged and I was assured that my treatment plan would incorporate the protocol as well as my therapist’s personal experience. However, in my first 2PT sessions, my actual treatment plan ended up varying wildly from the protocol. Precautions and progressions(ie. don’t do «X» before«Y») were not followed. I left both sessions feeling worse than when I had walked in with soreness that lasted for days. After my 2ndPT session, I visited my surgeon again for my second follow-up. I commented on how I had seemed to have a set back in my progress. Upon an evaluation, he told me that I was showing signs of tendonitis in my hip flexors and adductors, which is typically seen if physical therapy is done wrecklessly. He reminded me of the importance of following the protocol. After some discussion, he noted that the physical therapist was instructing me to do things that were not to be introduced until week 6! I brought this information back to my physical therapist and asked him to revisit the protocol. After some soft-tissue work that opened up one of my incisions AND being instructed to do the same exercises that I told my PT I was NOT to be doing, I decided that I would not return. I could not believe the negligence. I’ve since moved on to greener pastures.
Ky T.
Place rating: 5 Laurel, MD
Dr. Tom was great in treating an injury I had back about 8 years ago & has done just as awesome of a job with getting me back to tip top shape with an injury more recently sustained. I applaud him for valuing his client base in always extending extra effort to not only build rapport with us as patients in conversation but to seem genuinely concerned for our well being & day to day lives. When he asks about your weekend plans, he recalls what they were & inquires how you enjoyed them and whether your affected area was ok when he sees you next… even if it’s weeks later. They have state of the art equipment & technology and most importantly are beyond accommodating for appointment scheduling any week day with office hours ranging from early a.m. to late evening. I would recommend Dr. Tom & his team to everyone for any and all physical therapy needs.