Typical older Marshall’s store, but updated and cleaned up– yet, still needs improvements with merchandizing and personnel. PROS Clean, and for the most part well stocked Better check out service Plenty of convenient and easy parking Excellent selection of housewares, menswear and ladies work and formal dresses Shoe department is hit or miss on selection CONS The store is ALWAYS too hot and muggy When the store is a mess it is A HOTMESS — kids stuff mixed with adult – you’ll waste your time trying to find what you need is not where it should be The shoe department is in the most awkward space in the store and needs to be moved to a place where they have more seating to try on the shoes and more mirrors They have jewelry, but it is the worst display ever… a small table near the front of the store with no mirror. The employees are useless
R S.
Place rating: 5 Laurel, MD
Marshalls
Rachel S.
Place rating: 5 Laurel, MD
I LLOOVVEE this Marshall’s. I go everytime I get paid. Not to mention they redid the whole store to be a lot more convenient and up to date! There is stuff in here for everybody!!! I don’t know about your Marshall’s but PG Plaza & Laurel’s are the sh! t especially if you a stylish chick like me. The staff here are ssssssoooooo nice!!! You may have to sort through some items to find that«special piece» but believe me, it’s there! Make sure you go the evening of a shipment!
Cindy J.
Place rating: 3 Baltimore, MD
Customer service is great. Not enough sales floor people. Return policy could use some work.
Tracia D.
Place rating: 3 Laurel, MD
Since the renovation, the store is cleaner, however since the renovation I have not been that successful with finding ca-ute shoes. The housewares area is decent, but that’s the only area of the store that keeps it consistent. When they’re hot… They’re hot, but when they’re cold… They’re WAYCOLD. The kids clothes section have reasonable prices as well, but the only downfall is the same items are also sold in the competitions store. Despite the inconsistencies, I’ll be back.
Jewel J.
Place rating: 1 Laurel, MD
Yo… the sales associate who rang my stuff up and asked if my underwear were for anyone«special». Really? I mean REALLY…