Publix

I want to write this review to let Publix know that they have a wonderful person working for them. I went twice and had to return items but without a receipt. Nedeline at the customer service desk took care of me. She was very pleasant, professional and was smiling the whole time! I was very impressed because at a few other Publix I had bad experiences or I will say, a few customer service reps were not very charming. I now have made a choice to visit this Publix more often do to Nedeline. I thank her and appreciate her for just knowing how to treat the general public.
About the store in general, I have found it to be well stocked and clean. The sale items that I go there for are there. The parking is generous though it can get crowded like any other store. A great store and great customer service, at least one lady in particular. :)

This Publix like all the others are pretty pricey. I have had mediocre service here and frequent t his location due to having to go to the pharmacy as well as it is the closest grocer in my area. The customer service could use vast improvement. I had an aweful experience in the bakery which I in turn had to file a grievance with the store manager. I was ordering cake while on facetime with my mother, it was for my daughters 18^th birthday. The manager of the bakery out of no where came hollering and yelling at me asking me why I was taking pictures not knowing at all what I was doing. He was so rude and abrupt and when I tried to talk to him with normalcy he continued with his rant for no damn reason. I was so turnt off, I then cursed him out a good piece with words in which I will refrain from typing. It was a horrid experience to say the least. The staff is alright, could be way better being that publix is built and takes pride in their customer service skill set. The deli true enough is always crowded no matter what time you go. The are always short staffed and neither pleasant or unpleasant. More like zombies, pretty annoying. As I stated, if you just want to run in a get a few things or whatever your plight, don’t expect to hear birds chirping or twinkling aisles filled with joy, slight exaggeration. But the store is pretty blah basically.

I have tried to avoid going to this Publix because of this customer service in the past. However, I went there 2 times within the last month and I had good service, so I will give it a try another time when in the area.

Hit and Miss with this location. staff can be rude some days. The deli is ridiculous during lunch and dinner times. They never have enough people staffing. I go because this is the nearest Publix by my home but if I had choice… I would go to another one: