Apex Sewer & Drain Cleaning, Inc

We had waster back up happen three times in our home we had just bought. Apex came out in two days (we didn’t ask for a rush because we both had to work.) the plumber came, saw it was small roots in our service line, cleaned them out and we have not had a problem since. The work was extremely quick and professional. It was more than reasonably priced and we are more than happy. We will be doing business again with them in the future.

(1) Never showed up for our appointment
(2) I called to reschedule, and they didn’t even seem to know who I was, and I had to give them my address, name, and contact info all over again.
(3) Never showed up for the rescheduled appointment either.

Well Xmas eve night after about 30 people left we had backed up main drain, called several company’s all could not come out till Friday called apex at 930 pm they answered phone right away and had a tech out at home first thing Xmas day 700 am
Mark very professional got job done quick and cleaned up nice. Highly recommend them.

8÷25÷14 I had a plumber come and without snaking, gave me an estimate of $ 850 to dig up back yard etc. to find out the problem. A friend recommended Apex, so I got a 2^nd opinion from them (I just got a bad vibe from the first guy that came). They came snaked out the pipe. $ 275 done. I don’t remember the guy I spoke with on the phone but they were very nice and helpful and I recommend them. No issues whatsoever and they are honest, which clearly the first person was not.

These guys did a spot dig and repair on my sewer line. As part of the job they stated they would fix the area of the driveway they had to dig up as part of the job «within the week». Its now three weeks, and I can’t get anyone to finish the job. Don’t pay these guys unless the job is totally complete, because once they are paid, they could care less if the job is done or not.

Our situation was not an «emergency,» but when the wife expresses her concern several times within a week about a drip spot from the sewer main increasing from dime size to quarter size over the last year or so, there is only one solution.
A search on Unilocal did not provide much help. Companies were either not rated or not local. So I picked the closest one, in spite of the one negative review written 2 years ago on an identically named business. (NOTE: this business is actually named Apex Sewer & Drain Cleaning Inc.) On the positive side, a filtered review written 6 months ago is much closer to my own experience.
The call for service was nicely handled, the woman asked me to describe my problem and when would be convenient for them to come. I replied either «that afternoon, tomorrow morning or the following day.» She said they could send a serviceman tomorrow morning between 8:30 and 10 am. A little after 10 am on the appointment day, I received a phone call that the serviceman was running late because the appointment before mine had decided they wanted a new garbage disposal installed. A little after 11:30 am I received a call from the serviceman indicating his GPS informed him he would be arriving within 15 minutes. He did.
The serviceman was professional, friendly and clean (at least for now). When he was unable to reuse, let alone unscrew, the existing cleanout plugs on the trap and sewer main, he told me the cost (about $ 45) to replace them. With my approval he then went about his job to cut them out. Looking inside the trap and main sewer line we saw the build up of 35 years of «grease» and 3 years of flushable cat litter. He advised me that «flushable» litter is not really flushable.
Placing down a tarp and newspapers, he was careful to avoid any mess as he proceeded to clear the trap and 85 feet of the main line from the house out to the street. He cleaned up after his work and I was only left with airing out the house after the sewer line had been open for a good 2 hours during his work.
Final cost before sales tax was $ 250 for his work and $ 50 for the 3 cleanout plugs. I was pleased with both the service and price and would not hesitate to recommend Apex to others. My receipt indicates I have a prorated guarantee for 30 «Days/​Months» — they probably mean «Days.» Thank you Kenny for a job well done.

I had APEX come over twice to fix my toilet clog. $ 405 later and my toilets are not fixed. The problem has nothing to do with the toilets. The problem is my vent pipe is not putting enough pressure on the flush. Apex knew they would not solve the problem but they took my money anyway.