Vance B Robert, DO

Dr Vance is no longer at the posted location but is now at Health Care Partners on Lone Mt. My wife’s appointment for April was canceled and they told her she could not see the Dr until June. She asked about renewing her medications and was told they would do it in June. She explained that one would run out in a couple of weeks so the nurse told her she would renew it and took down the med info but no renewal yet. Sad!

Took my daughter for an 11:00 am appointment. Walked out at 12:55 without seeing the doctor. Office staff is very nice — got into a room very quickly then waited. And waited. Then a worker came in to give us a brochure and sell us stuff. Membership is like $ 125 a month for «personalized» care. Sorry, but I thought medical care was pretty much personalized to begin with. Says they’re going to have 600 – 700 patients max, so that works out to about $ 1 million a year gross for the doctor in «membership fees” — and he doesn’t even show up to see patients! Wow — nice work if you can get it! I guess that’s why the brochure said his BA was in business marketing before he went to med school. Maybe he should stick to marketing and forget the doctor bit. Selling a «Myers Cocktail» that’s some sort of IV you have to come in for once a week — additional cost of course — that apparently cures lots of stuff including hangovers.
A lady I know recommended this doctor or we never would’ve even tried this. When we said we were leaving the staff didn’t know my daughter hadn’t seen the doctor yet — we had the «green frog» on our door which meant we were next, but no one seemed sure where the doctor was and the assistant tried to «skype him» to find him. Really? Never heard of that before.
Abstract art in the patient room was hung upside down. That kind of sums up the practice. Just odd. Save yourself the frustration and stay away.

Appointment at 3:10. Didn’t get out til 5:45. Waiting all that time. Selling stuff. Didn’t look at me (for a general checkup). After doctor, waiting to be discharged by the nurse, the office manager, Yvette, came in and announced that the practice will be a concierge practice beginning next month. They want me to pay $ 1500.00. plus the copays, so the doctor can see less patients and give better care.
Went back for 8am blood work — fasting. Arrived at 7:55 and signed in. At 8:22, I asked if it was going to take much longer. I was told it would only take a few minutes. I walked out at 8:40. No blood work done.
Not a real good first or second impression.