U.S. Bank

My favorite bank hands down! I went into this location to handle some business and the service was quick and exceedingly exceptional. They are Very informative knowledgeable about their services. Only draw back is that this location closes at 5pm and there is no drive up ATM.

very rude & unprofessional~never again, i woulf give them a zero…

Started using this US BANK on W. Lake Mead about two months ago and have enjoyed superior service since. Always go into bank, staff is always friendly and attentive. Have never had to wait long to see someone and they each have individually been able to address my needs from credit cards to setting up direct payments for monthly accounts. They have even kept up interacting with my husband and his dry, corn-​ball humor. Keep it up, US BANK, I’m counting on this level of service on a regular basis!

I walked into the first U.S. Bank that I’ve ever walked into today. This was the location that I went to. I was presently surprised at how good the customer service was and how accommodating the environment was when I was there. I was there to open an account and I’m glad I did. My account has a lot of up-​to-​date features that I didn’t know existed.
Sorry if I sound like I live in prehistoric times but they have an overdraft protection that is really awesome. I’m not sure I’ve ever overdraft my account my entire life but if something were to happen, they don’t charge individual overdraft fees like some banks have been known to do. US Bank instead charges an interest-​rate similar to a credit card and although the interest rates are high like you would find any department store, they aren’t loan shark rates by any means.
I previously banked with One Nevada credit union and I did so for many years. But at least at first glance, U.S. Bank has been a good choice for my future banking needs.
Another thing that I like in particular about this bank is that the teller and customer transaction happens sitting down. They don’t have bank windows like you might find in any of your major Wells Fargo or Bank of America bank. This is kind of nice because I can remember many times where I thought a transaction was going to be quick and simple but turned out to be long and drawn out. That being said, the chairs they provide for every transaction come in handy.
Unfortunately I didn’t take note of the names of the two girls that helped me out (one for a small cash transaction and another to help me open up an account), but they were both enthusiastic, very thorough, and professional.
If all my future experiences at this bank will be similar to the experience I had today, I can foresee myself being very happy banking with US Bank.