Tradewind Property Management & Sales

Avoid Tradewind PM like the plague. They did not vet my tenant, accepted a fake ID from a man who never lived there. Then this tenant who was a crook, moved 3 families into my house in secret. They still could not pay the rent month after month. Tradewind would not be responsible for their poor management, and when I tried to get out of my agreement with them, they threatened legal action if I did not pay them $ 2500 in penalty fees. They are by far the worst.

I will never rent or even refer them to my family and friends for rental property. took so long for repairs, emailed and notified them several times before they do something! at the end of my lease, I went through them for a thorough house cleaning and carpet cleaning so I won’t have any problems and it’s up to their standards and I dnt have to hire anybody else even though it cost so much I was ok with that. of course in the end they still take ur deposit charged me 899 $for carpet cleaning and house cleaning. the house carpets were so clean when we left, no stains. and the house we clean it before we left on top of the cleaning services. the initial quote for me is 500 $ they added almost 400 $ they said because of furniture stain and one stair step that has stain that it’s not even our stain. it must be from old renters or when they are actually cleaning the house. I dnt know! they expect that house will be immaculate and the ugly furnitures to be almost brand new. never gonna happen coz we stayed there for 2 years which I hated because I cannot buy my own furnitures or move my own furnitures. in the end I don’t know who’s the company they hired for cleaning services no actual receipts just an invoice from tradewind so I really cannot find out and get second opinion for the price and if it’s fair to charge me 899 $ for cleaning services! so I really don’t think it should cost that much. it was unfair coz they know we have money. the owner is nice but tradewind is really bad. I had a bad experience with them. never again for me and for the people I know who wants to rent. be careful. if u wanna go through them u have to have money because of my experience.

We’ve dealt with Paula from tradewinds and she always responds promptly. The microwave and dryer didn’t work when we moved in and she contacted the owners and we got new ones within a week. The stove didn’t work and the repair guy was there the next available day. Would rent from them again if everyone was as easy to deal with as Paula, thanks!

by far the worst people to deal with. You could of gotten gay marriage threw congress faster then getting a toilet fixed with these guys. Every maint request is oh we never got it. Im out so much cash for repairs that it’s a bad joke. They also never call y9u back when they say they will.

In my first year with trade wind I had no issues but as we have moved into the second year under a lease with them; well I’m less than satisfied. I have to remind the receptionist each and every month that my lease allows me to pay rent on the 5^th of every month but when I go to submit my money order she tells me «looks like you have late fees» and I have to remind her to please note my account and read my lease, I am not late.
My a/​c went out last summer & I called emergency maintenance several times and left voicemails urging them to please have someone come out and fix our A/​C because I have a baby & elderly man in our home. 4 hours later I received an email saying someone will be contacting me within the hour to repair the A/​C. The email was sent from an iPhone and I find it very rude that I couldn’t receive a phone call telling me the same thing they sent in an email. I pay a large amount of money every month on time and yet I’m not good enough for a phone call to ease my worries.
Going into the second year of our lease they have raised the rent because «the property value went up» but all amenities of my home do not work and they fail to keep me up to date on repairs. When I mention to them that I would like a proper working fire place, they act as if it’s the first time I’ve made this request & I can assure you, it is not. They always tell me «we will contact the home owner and give you an update ASAP» well three months later, I still have yet to receive an update about my fireplace but continue to pay the increased amount of rent. I also had holes in my garage from the time we moved in and were told they would repair them once we moved in. Well two years later and lots of phone calls, our dry wall did get repaired but they did not feel the need to pay for paint so the job is still unfinished but at least there is no more insulation hanging out of the walls. I am not planning on renting with this company much longer than my lease requires.

Tradewinds has provided management for two of my properties in Las Vegas, NV for 12+ years. I am very happy with their management and maintenance services. My tenants appreciate how well they are taken care of, as I call them for status. Thank you Tradewinds!

We have been with Tradewind for over two years — We have a great owner — Great contact person at Tradewind in Ray Cruz and Fawn always gets back to us with concerns very, very quickly! Tonight we had an issue with our hot water heater issue — Fawn was on in and troubleshooting our issue immediately! Professional people — pleasant to work with!

Does tradewinds Investment know that Raymond Cruz is a liar.
The reviews below are all true. If he’s talking he’s lying. He does not even deserve a one star if I could give it a –2 I would.

Do NOT rent through this agency. I won’t give this place a single Star. I took a lease at 6812 Pleasantville court, 89 149 in august 2013. The property was filthy (which Ray Cruz noted on the move-​in sheet), it had not been landscaped in months and everything was over grown. Plus it had a very serious roach problem. I had to pay two maids $ 200 to clean it, and another $ 70 for landscaping. Plus my contract said I was obligated to have it professionally cleaned and landscaped when we moved out even though is was a disgusting shit pen when I moved in. Ray Cruz also told me that he would have the place bombed for pesticide prior to move in. Not only was the place not bombed before we moved, but the exterminator didn’t come out for two more months after we took tenancy.
When the exterminator finally arrived it was monsoon season and it rained heavily just moments after he applied the spray and left. My bomb was not effective and I suffered from a severe roach infestation for 6 additional months, despite submitting numerous trouble tickets requesting a re-​extermination and complaining about the roaches in my home.
I found roaches in my food, in my kids beds, in the bedroom closets, and even on my toothbrush in the upstairs master bathroom!!! I mean Jesus, talk about uninhabitable! I finally called Ray Cruz screaming in April for something to be done after dealing with this roach problem for 8 months. He agreed to send someone out again and the issue was finally handled. 8 months later… can you believe that?
Additionally, I submitted a trouble ticket informing Tradewind that the fridge had started making loud noises and that I was concerned it would break down back in September 2013. My submission went completely ignored. In June of 2014, 10 months after my trouble ticket submission, I came home to a completely melted fridge and freezer packed with food. Everything had spoiled. Nothing was salvageable. I immediately notified tradewind and it took them 21 days to have it repaired. I went 3 weeks with no way to store food in my house. Ray Cruz said he would only reimburse ice. ICE!!! What the hell am I gonna do with ice when everything was already spoiled? I am the mother of a 3 & 4 year old children. I couldn’t feed them or keep any food in my home for them to eat. I had to get fast good every morning, every lunch and every dinner for 21 days. Talk about expensive and inconvenient. Tradewinds application clause states that they won’t replace food lost in a downed appliances, so I lost $ 200 in fridge food. On too of that they refuse to give me a dime for the 21 days I went without being able to store food in my home.
The law states in Nevada that the rental agency has 48 hours to repair any appliance but Tradewind took 21 days! The law also states that I am entitled to withhold rent for the days my appliance was out but tradewind refused to allow any remedies. I am now being forced to sue through the court, and will have to wait months for a judgment from a judge.
Do not waste your time or money on this company. There are hundreds of thousands of rentals in Nevada! Keep looking!!! You’ll thank me in the end.
Erika Manasco
ps feel free to comment or contact. I’ll keep posting updates until court proceedings are resolved.

After being transferred to work on such short notice, I was very intimidated by the moving process. I found a house that I was interested in and contacted Ray from Tradewind. From there it was smooth sailing! He got me through my million questions of the application and had us approved to move in that week! There were some minor repairs that needed to be done and they were fixed that same week. I am so relieved that process didn’t turn into a nightmare!

Do NOT let these people manage your property!!! RUN!!! You are better off managing your property yourself without them taking your money.
They are all disrespectful and extremely RUDE! I’m surprised they are still in business…

My experience with Tradewind has been good. The team manages several properties for me and our trust. We’ve had our share of bumps in the road however it was mostly due to miscommunication between the tenant to our contacts at Tradewind. Overall they have been professional and address situations quickly.

Great company to work with. Would definitely recommend to a friend. Zachary and Jordan went above and beyond in meeting our needs. Thanks you guys!

If only we could give negative stars!!! This is the most incompetent bunch of rude lazy people I have ever had to deal with. For owners do not let these people represent you and you property because they will run off tenants. (Because they have definitely ran me out of a nice property.) They dont want to fix anything, they do not return calls or emails, and they do not have people skills. They are not familiar with properties they list, they strong arm you into staying and they are not helpful to the renter at all.
Renters if you see a property listed by this place… RUN because it will save you the headache of dealing with these money grubbers. The have clauses in the lease that are not ethical and I wish I would have ran it by a former property manager and real estate agent I know prior to moving in because when she saw the lease she was like this is bull.
Owners you are better off finding a good tenant on your own. I wanted to do upgrades to the property I was living in but after seeing they didn’t want to fix anything i decided against it. Another failure was performance of annual walk throughs which in three years they only preformed one on the property I was in.
The staff was so disorganized that the lost my lease renewal then tried to charge me extra as a month to month rental. After much disputing and nasty from the staff I was able to get things straightened out.
I would not suggest this place anyone for any reason (not even my enemies) because they are not customer oriented. This was the biggest headache for me and I am glad to be rid of these people!
Btw– For additional information and a better gauge of this business please read the filtered reviews as well.

If your looking for your next property manager for your property, good luck if your going to select this place. Once they lock you into a contract, they will do everything to keep you in it until you vacate the tenant and sell.
If you are in a hardship and want to start managing the property on your own, they will not assist you or listen to you or allow you to modify or close your contract. If they procured the tenant, they will tell you that they will move the tenant out, then you can have your property. They will also say that if you have issues with your contract, you can make a court date and to go a litigation process. Guess you’ll be needing an attorney.
I would guess that the owner Jill treats her employees this way as well, but that would just be a guess.
I could go on, but you probably don’t want to hear it all…