Tire Works Total Car Care

I have previously had horrible experiences with this store. Specifically the previous Manager Jonathan and the technician named «Meatball». After stealing $ 144 from me and claiming they completed a list of maintenance items that they did not, the manager blamed the entire event on the technician and ended up having to re-​do the entire list, this time with supervision.
TODAY Everything was made up for. I have new faith in this store.
This morning I DREADED coming to this store with a flat tire.
I knew it would take too long and I would be ripped off again, but this is the closest place to my house and where my car was last worked on.
Recently the store was taken over by new Management.
I came in with a sleepy 2 year old and only 30 minutes to get to work.
The manager let me know that there were 3 cars ahead of me and fixing my flat would take an hour.
After speaking with him for only 15 minutes he let me know that my car was ready to go and he would not be charging me for the fix.
Faith has been restored.

Price is alright, but the wait was a little long for an oil change. I made the choice though. Customer service was nice. The guy seemed nice and didn’t cause any issues. They lost two stars due to a two and half hour oil change.

I came in last week to get an oil change and I left feeling like I had been completely ripped off.
When I was outside I was greeted right away and told to head inside and someone would get me set up, I walk inside and a guy starts to help me and then is on the phone for 8 – 10 minutes ordering some parts or something and I’m standing there the whole time waiting.
So he finally just tells me that he needs my keys and he’ll be with me in a minute and I go sit down. About another 10 minutes he calls me back up to tell me the price, and I show him the 50% off coupon on oil and filter change I that was emailed to me by you guys. He says okay and just remind me when you go to pay, so I’ve now been in the store over 20 minutes and my car hasn’t been started yet.
So after waiting over an hour for the oil and filter change the same guy calls me up and tells me that they did a full car inspection and that my starts going out and it was going to cost $ 500 to replace it and then he says I can go $ 400 and give you the ½ hour of labor for free so it come to $ 300 or $ 350 and I said no thanks (I already knew the starter was going out and had for a quote for $ 225 to get it replaced and installed) Know one likes the ill pretend I’m giving you a good deal game!
So after I’ve said multiple times that I am not going to replace the starter, he goes on and starts telling me all about how my headlights need to be restored and how there is a 50% special right now and I again tell I’m multiple times that I’m not interested.
Now, after all this he tells me that I need a new air filter, so I finally said okay I’ll replace that just so I’m not harassed anymore. He then starts to «work me out a good deal» so he says something like with the oil and filter change coupon plus the air filter I can do it for around $ 35-​$ 40. I was never told a final price nor did I sign off on any price, he just said that he’d have the final price when I came to pay, so another almost 50 minutes later he calls me up and says it’ll be $ 50 dollars and I give him a weird look and he says yeah sorry I didn’t figure tax would be so much and at that point I was so mad I just paid and walked out. Not to mention while I’m up at the counter this lady walks though the lobby to the office and I hear I a guy say loudly «Oh shit» and then the lady says back just a loud «What do you mean oh shit?» then she goes in the garage area and starting smoking a cigarette with another worker.
So I was in the store for an hour and 50 minutes and I don’t even know if the oil filters were replaced. My family has used Tire Works for a long time, but after my experience last week I don’t know that I’ll ever go back.

Great service. Quick oil change. They removed my license plates when I asked. They forgot to reset the change oil indicator on my Honda though. Overall, I’m impressed.

We thought we needed a tire, find out only needed tire to be repair it had a screw in it. Friendly, honest and even entertained my son. I will be going back for more service for sure!

My husband got a Tire Works credit card because they said if he got one he would get 10% off oil changes. He took the car in, showed the mechanic his card-​mechanic looked at it and said OK. When his car was done, a different guy rang him up and charged him full price-​more than he’s ever paid anywhere for a oil change. My husband said «What about my 10% off?» Guy say’s — oh we stopped doing that months ago. What a scam. NEVER going there again.

Came here looking for specific tires for a NSX, and they got them quick for me. I had them install it, and when I drove the car with the new tires it drove like a exotic car. They were probably the only company that could get me the tires as quick as they did. Thanks again tire works.

These guys were great. I managed to total a tire on my way home from work at almost 6pm and these guys came to my rescue. They got me a new tire at a reasonable price, and were very professional snd courteous. I will definately come here again! A++

The Manager Dave has a great team here! Shout out to your whole team especially Dane and Nick! Rare find!

The service at this location was great. The manager Greg explained everything to me and I understood. He also gave me a list of things that should be corrected and the order in which I should have it done. I did not feel as if I was being taken advantage of. The pricing to me was expensive but I did not compare shop. Haven’t had trouble yet. Fingers crossed. I will return again for service.

I needed an alignment on an old pickup I had recently purchased. I called ahead and spoke to Manager Greg. He was very professional on the phone said I could bring it right in. When I got there, Greg greeted me and got my information and confirmed a good price on the alignment. The service was performed quickly and the truck is much easier to drive now. The technician Dane did a great job and explained the results and had no problem answering a few questions. Great experience!

I went to Tire Works because I was overdue for an oil change. I asked them to check all of my fluids and brakes as well just to be sure. They told me my brakes were basically shot to hell and were cutting into my rotors. They quoted me a ridiculous price saying the rotors were a $ 100 and they were going to charge me only $ 60 a piece and one of the mechanics gave me a cautionary tale about how much it cost him to replace the rotors in his wife’s Suzuki when the same happened to her. Then they wanted to charge me $ 500 for a complete fluid replacement. I costs half that at a garage I usually go to off Nellis and Lamb, My Auto Service. So imagine my surprise when my dad got me rotors for $ 30 a piece and when they were going to be replaced nothing was wrong with my brakes or rotors. It seems they somehow regenerated over the time between my stop at Tire Works and my brake job. Strange.
Also my dad took his Syclone to have fuel injectors he bought installed and they charged him for the job but the fuel injectors were untouched and the new ones were still in the box in the truck. They told him his fuel pump was fine and did nothing and gave him back his truck still running rough. He took it to Johnny D’s and they changed the fuel injectors and pumps and surprise surprise the truck has been running amazingly for months. These guys are the type that give mechanics a bad name.

Outstanding service. Love the management. They are quick, affordable, and knowledgeable.

Right down the street. I needed a fast battery for my car and they were quick and friendly. Great job.

I have been going to Tire Works on Centennial & Commerce for close to 3 years. John at this location is an asset to his company. the service I receive is always outstanding. All three of my cars are always done when they say it will be or earlier, and im always told in detail what was done and what needs to be done.

This Tire Works has the best mechanic. The manager Tony and assistant Edgar go above and beyond to assure you are driving a safe care. I will always take my business to this store. The shop is clean, the store is clean. Just a really good place to have anything done.