TGI Friday’s

Food was great. Waiter was great. Forgot our potato skins. Dallas the manager took care of us. Cares about his customers!

Yuck, yuck, yuck. Came here for dinner and I’m shocked I didn’t get sick.
Walked in and it wasn’t very busy, but was told it was a 20 minute wait… ok. We were seated within 10 minutes.
Our waitress was ok, not too friendly but not rude. We all ordered waters and a couple beers on draft. The straw I received was already opened? When the beers finally came they weren’t ice cold.
Our food was ok. Just bland. Took forever to come out and one order was incorrect. Then it took a long time to remake it. Seems like there’s no sense of urgency or efficiency here.
I saw a manager going around and apologizing to a few tables. But she never checked on us.
This place wasn’t very clean, the table was kinda sticky and I noticed something floating in my water.
I’ll never return here. Such a disappointing experience.

Wow I am so shocked. We have been in the bar area for 40 minutes waiting for our food. I expressed my concern to our waiter. They offered us sliders for free. This is just terrible. I am so hungry. And the manager and waiter are very nice. But I have to be at work and I have been here a hour so now I can’t enjoy the food I really wanted. The waiters apologized. But he said he forgot to put in our order. I’m so disappointed. I won’t be coming back to this place ever. Geez and I am still here waiting. Wow. What is happening to customer service?

Server was nice but that’s about it… Will never come back to this location… EVER! Food took forever to come out. I guess there was an error with the order, so they had to remake the dish but nobody informed us about it. We were the only guest our server was helping, we only seen her when it was time to order, when the food was dropped off, and when it was time to pay the bill. My order was still wrong when the food finally arrived. I was to hungry to complain at this point and didn’t want to wait another 45 minutes for them to correct it, so I just ate it.
When it came to to pay, the bill was confusing and again there was an error, but with the check this time, and I guess they corrected it, or attempted to, but nobody told us about this either… We had to find the server and ask her to explain the bill. Not real happy with my experience. 1 star for everyone being friendly but that’s it … Next time I’ll be eating at chiles!

I would like to start by saying I love the food at TGIF but that being said the service from the host and hostess to the server down to the management was a complete failure worst experience I’ve ever had in a restaurant environment the first couple visits weren’t bad but weren’t great either my last visit they told us we had to wait 30 minutes for table in the restaurant was empty the excuse the host had was there was only two servers and they couldn’t keep up with the three tables they have so after speaking with management I was told and I quote yo I can’t slam my servers end quote so at that point my family and I decided to leave how can you trust an establishment to prepare your food if they are treating you in such and unprofessional manner I would like to let the fellow Unilocalers should beware of this place I’m giving them one star because they earned it

I guess the good people are gone from this location. Went in tonight the place was half dead. I was excited this is wonderful because they gonna spoil me… or so I thought. My burger was cold. The cheese was hard & cold. The water taste funny. I mean it taste like lead or something. The drink from the bar was watered down. When it was time to go the waitress fell off the planet. We waited a hour plus to pay & go. We took the bill and credit card up to the front so we could pay. A manager ran out the back had the gall to tell my husband… You pay at your seat. So my husband said to him my wife and I waited over a hour so we came up here to pay. So he yelled who was your waitress. As they talked I just went to the car.
First let me say we don’t work for Fridays. She the waitress should have come back to check on us with in an hour. This manager is out right silly he should be thanking us for not just walking out. At least we are honest people who pay before we leave. I don’t know why I keep on returning to this location. Its because my friends keep on giving me gift cards. That’s why. I will truly dine at a different location from now on. When does a manager yell at customers. The manager needs to be retrained on how to speak to the general public. Rude people have no place in business. He was truly an annoying Lil person.

Good at 4:15 p.m. the place was empty and we were told it be a 15 minute wait. That should have been a clue to leave at that point. However a manager came and told them that they should see people. Service was absolutely horrible slow inadequate useless. When we finally got our food 20 minutes later it also was horrible. Service deteriorated as they went on. Not sure if we will attempt another TGI Fridays or just totally write it off our places to eat.

Excellent service all the way around at TGI Friday’s on West Sahara! Great food, great service and the manager is fantastic! Our server Teresa was excellent! !

Never, never again!!! Food was overcooked and not even fresh !!! Horrible service !!!

I’ve been to this Friday’s a few times, both for work and dinner, and have had great experiences.
However, this latest trip was horrible. Granted, calling it a trip would be an exaggeration, as I walked out after 20 minutes. Nobody acknowledged our party of two was at the table, nobody offered water, took a drink order, nothing. Hell, we weren’t even spoken to after we sat.
I even made contact with the man I assumed was our waiter, and he just continued to walk on by like nothing happened.
Service has always been good for the lunch crowd, but I doubt I’ll be back for dinner anytime soon.

Came here after making a u-​turn on Sahara & glympsed the TGIF sign. We work a couple miles away, but overlook this location whenever we hunt for a lunch joint. Turned out to not be busy & the restaurant, hostess and server were very pleasant. New menu, including the sizzling chicken & spinach, with mushrooms and mashed potatoes – my choice. Thought I’d have leftovers, but it was hot, flavorful and before I knew it, the sizzling platter was empty! My friend ordered the Cal club with fries and enjoyed it, too, especially the roll. Our server was friendly, service was quick enough that we didn’t overstay our lunch hour, and our quiet booth was conducive to conversation and catching up.

Came to grab a quick bite with the kiddies after school. Was greeted by the host which was nice. Told me my server will come shortly wait 5 – 8 min until another server was nice enough to take our drink order. Than our «original server» came. The kids got the kids ribs and I got a buffalo grilled chicken sandwhich. It was dry and you can really taste the charcoal. Overall it was ok. It wasn’t busy and we only got refills on drinks if we asked for them. They have good music and sports channel to watch, so the waiting wasn’t so bad.

Waited 15 minutes to sit, waited 25 minutes to eat and paid 20.00 for the smallest salmon in the sea!!! Just okay!!!

Bartender Isaac makes the best Bloody Mary ever! Chillin in the heat on a Saturday afternoon!

Our server Paige. Just wow. We have limited diets. Gluten Free needs. We aren’t easy. Not only was Paige extremely friendly and accommodating, she didn’t make us feel in any way bad. Some servers, well, you can just tell they aren’t in the mood to take special food requests. Not Paige. She was super nice. Our needs were no biggie to her at all. And when the kitchen screwed up hubby’s burger, she immediately made it right. It was a breath of fresh air!
Food was tasty. No complaints. Really yummy. But Paige, she’s worth going for, especially if you have food sensitivities. She will be helpful and understanding.
Thank you Paige D. :) It was great meeting you!

So far so good. Was bite loud with screaming kids. Parents using restaurant as a play ground :(

The Jack Daniel burger was excellent and so was the appetizer. The service was fast and friendly. Would come back again if in the area.

OMG never again, the quality of food had went down way way down and to top it all of they charge for soft drinks refill? really???i asked for lemon wedges and they brought out lemon that was squeezed and placed back on the plate. The table was sticky, the new look for the menu is nice well that if it was clean I had dried sainted pages, washing your hands is a must. I’m being generous enough to give them one star, over priced crappy food.

From 4÷4÷15
We stopped into this TGIF’s for some food before hitting the bars later that night. The place was packed, which is to be expected on a Saturday night. We were seated at a table that had a TV hung above the center of it. It was pretty awkward because we could not divert our eyes away from it since it was above the center of our table. Also, There seemed to be a lot of birthday celebrations going on, so we had to endure that awful, terrible franchise version of happy birthday like five times– gah!
Anyway, we had a nice server, who got out food out to use in a timely manner. I got the Jack Daniels burger, it was cooked nicely, and flavorful. Next time we come in I’m asking to be seated at a booth to avoid having a TV above my head.

Its a chain, the food is the same as in all others, what differs from place to place is the service.
The hostess at this location was not at the front when we arrived and she seemed surprised to see us waiting when she came back. She seated us and we waited and waited and waited. Finally I went back to her after sitting there for almost 10 minutes to ask her if we actually had a server?
Finally a server came over and took our drinks which came pretty quick. Our food order was taken and then we only saw her when she was standing at another table talking with some people she was just talking with, they had no other needs.
Our food came and we had to flag someone down for anything we needed from napkins, to sauces to refills on our drinks. When we were done and wanting our bill, I had to flag down someone who looked like the manager and ask her for our bill as our server was no where to be found???
Like I said, the food is pretty much the same at all locations, but the service is what makes or breaks a place and for this location, it is one I am not in a hurry to return to as the service needs a lot of help here.