Our first day arriving in Las Vegas we go to this Taco Bell and it’s like 1 something in the morning so they have 24-hour drive-thru. We ordered a grande meal and a steak burrito for our family and the person at the window kept on telling us that there was no ground beef so we ask him to make tacos with chicken instead, hard tacos. The cashier said yes he gives us our total and they charged us 3 dollars more because because we wanted chicken. We pulled forward and I proceeded to ask him why are we getting charged $ 3 extra, it wasn’t our fault they ran out of beef. But yet we want the deal to save money. He was a Rude man who said he couldn’t do anything about it and it was store policy and that’s the way it is. I come to vegas to see my Grandchildren and my son and daughter in law. This city has the worse customer services I have ever seen or been apart of.
Melissa S.
Place rating: 1 Centennial, Las Vegas, NV
We ordered food from the drive thru and when we got our food, an entire combo order was missing. First, when we told the woman it was missing, she basically did not care or even apologize. Second, it was such an inconvenience having to go back and wait for our full order so we politely asked when we finally got the right order if there was ANY possible way we could have some form of compensation for our trouble. like simply just an extra taco or some cinnamon twists or maybe just an APOLOGY. The entire staff ignored us, stared at us from behind the counter and when we finally left, that’s when they said sorry right before laughing from a distance. In general, this Taco Bell has some pretty inconsiderate customer service.
Christie O.
Place rating: 5 Las Vegas, NV
I was there on weds and the woman taking orders through the drive thru was incredible, polite, so much so that I thanked her for being extra polite, my 7 year old son said«her momma raised her right mom». She was the best
Tyler D.
Place rating: 2 Las Vegas, NV
Just a place to get food when you’re desperate. Fourthmeal
Aaron T.
Place rating: 5 Detroit, MI
Great healthy fast food and really happy with music in dining room and the beautiful service people working here at the border