Steak ‘n Shake

As a person who used to regular the steak and shakes when I lived in Georgia. I was beyond excited to see that there was one in Vegas.
When we got seated we waited a while to be served, our food came out wrong and on top of that everything was cold and very soggy. Highly disappointed as someone who knows what S&S should taste like, I will not be returning.

Firstly, as a teenager, my friends and were completely disappointed by the services. Just because we are a group of teenagers, doesn’t mean we should be treated with attitude and be looked down upon. As I recall my friends and I would have provided a more friendlier vibe of services to the customers. We were judged, and jot only given shitty service, but our party of 10 were split up. Yes this is a lot, but they didnt provide a compromise, or even got back to us with the compromise we suggested, moving the tables. The best part is, our fries might as well be chips because there were no potatoes, they were smaller than my shoe laces! They forgot our cheese and made us put it on ourselves. The cheese you buy from the store mind you so it wasnt melted as requested and seen on the menu. The first thing we ordered, our shakes, were presented to us melted, and after three tables had received THEIR meal AND shake within 10 minutes. We waited for 45 minutes for our melted shakes. SO if you’re looking to waste a large amount of money, on poor services, acknowledgement, and eat as if it was last weeks garbage, go here!

I fucking hate this place, they have the worst customer service and they are very rude! I’ve never been more upset! It was my friends birthday and he really wanted to come here but they split up our whole party! I ordered a shake and it didn’t come in for 20 minutes and I was almost done with my meal, it was melted and watered down and we ordered the shake 30 minutes prior! They made me put cheese on my own burger as well as my friends that we SPECIFICALLY ordered! Don’t come here, trust me!

While here for a convention we stopped in for dinner. My daughter has a gluten allergy and Jason went above and beyond helping her with menu choices that she could have. I had the 3 way and it was delicious and very affordable service was super fast and the restaurant was super clean. Thank you to the great staff.

I don’t even know where to begin on this one… My review is for the staff’s customer service and not the food…
First let me skip to the end first. The cashier could not add and do simple math which is scary since well it’s kinda her job. Our bill came out to $ 102.00 and some change. My girlfriend gave her five $ 20.00 bills and the response twice was, «This is only $ 80’s, I need another twenty.». Even after we recounted it and told her how much this many bills adds up to she looked puzzled. Maybe we should have explained it in Spanish!
Secondly, our food took forever! Two different groups came in after us and got their drinks, food, etc., before we even got drink. Our waitress disappeared, then the waiter was no where to be found, then the manager or lead someone was mentally kind of not there…
As the food ended, just like to get the food, I had to stand up and actually go find someone as we had been sitting for a while just to get the bill. Not to mention the lead or manager or hostess person told us that she wasn’t sure why our bill was closed out…
All in all, I would say just order room service or go get something down the street!

Worth the drive to South Point casino to get a yummy double cheese steak burger and fries for $ 3.99! We had to wait in line for half an hour to get in. Apparently there was a gymnastic tournament and it was packed with kids and their families.
Staff was very friendly and we got to order our food pretty quickly and got our burgers fast too. The food was very delicious. Fries were good too, but after putting black pepper and whatever red powder goodness that was on the table, they were super delicious.
We didn’t have room to order dessert this time but there is a wide variety of ice cream shakes available. Priced around $ 5 and change.
I enjoyed my food here and it was nice seeing other people from Hawaii here also, it almost felt like home.

My love affair with Steak ‘n Shake is OVER.
We were regulars, going 2−3x per month since their opening and had always enjoyed our experience, up until the last two times we’ve gone (the most recent time being last Saturday). The table we were seated at was filthy, as was the ketchup container that was on our table (layers of visible greasy fingerprints, as well as layers of hardened ketchup all around the outside of the cap. Disgusting.) We had to request our table be wiped down, and that we get a different ketchup container. If the seating area is so visibly unclean to customers, what must the kitchen area that we can’t see be like?
And then there’s this: they have very obviously downgraded the product they use for their burgers. The taste has changed and not for the better. The meat now has an underlying taste and smell to the point of being rancid. I noticed it the time we ate there before this one, but thought it was just an isolated incident and/​or maybe it was just my picky ass. Nope. My husband noticed it with his burger this time, too. I want to throw up just thinking about it. I have since contemplated just going there for a ½ price shake during happy hour but have come to the conclusion of no. Because filth.

$ 3.99 for a double cheese burger and fries? Yes, yes indeed. They also have other specials for the same price, definitely worth a try. But, if you get a shake, then you’ll pull out a bit more cash. I think they are around $ 4 each. But, they have a great selection of shakes and the guys that ordered one in our party were very happy they did. They are good sized shakes as well.
It’s in the South Point Casino, there’s usually a line but it moves fairly quickly.
Affordable good food if you’re in the area. Also of note, at certain times, the sports book has hot dogs for less than $ 2 so if they line is too long, you can still grab a reasonable bite inside the casino.
But, I like their burgers, they have different types of fries (experiment to see which you prefer) and the shakes are great. Give it a try and enjoy!

Unilocal challenge 2016: ⁰¹⁷⁄₃₆₅
This is a converted johnny rockets.
Service was decent most of the time.
Food was kinda whack.
Brother likes the burger here.
The fries were pretty good. I had some chili cheese fries and it remimded me of elementary school chili. Then i saw 41% sodium and i almost had anither myocardial infarction… ***gaaasp***
I got grilled chicken but the damn thing was waaaaay to salty so i just ate the bread and some veggies.
Place is type of places i wont be returning to due to health only.

Great spot to eat at if your in the mood for burgers and fries! That’s not the only thing they have. BLT’s and chili fries are good as well. Good quality food for reasonable price to be in a casino.

Located inside the South Point Hotel and Casino. Been wanting to try this restaurant out. I had the Frisco Melt with Parmesan Cheese and Herbs fries. You pay $ 0.50 extra for the seasoned fries. The food and service was good and it didn’t break the bank. The double chocolate fudge shake was not as I expected. I figured it would have a more chocolaty taste. I was a bit disappointed.
If they come to San Diego I would go to the restaurant. I want to try the Cincinnati style chili next time.

Yeah, I know. Fast food, chain, no need to review, whatever. I’m doing it anyway.
Steak ‘n Shake is a burger chain that boasts hundreds of locations. There is one such location in Las Vegas, and it is inside of South Point Hotel Casino and Spa. More specifically, it is seemingly located on the other end of the casino floor from the Silverado Ranch side w/​the parking garage and parking lot that I typically use when parking at South Point
I walked straight into the restaurant, which is a diner, but the perceptive employee at the register guessed correctly that I was more interested in takeout and directed me to the small counter on the side that serves such a purpose. I probably wouldn’t have missed grabbing a seat, but I was on a bit of a time crunch, so that suited my purposes.
It felt like it took at least 7 minutes to get my order with four people ahead of me, which is on the slow end. I got the standard Double Steakburger with cheese and fries ($ 3.99), which I obtained for free as a result of redeeming my birthday coupon (e-​mail signup in advance required).
The shoestring fries tasted a little underseasoned at first but grew on me as I snacked on them while walking out to my car. They have just enough crunch when eaten fresh, and they are surprisingly addictive even without any ketchup. They’re the most similar to McDonald’s out of all the fast food fries that I can think of.
The burger was actually good. It’s pretty average in size as compared to a typical fast food burger. The bun is fluffy and seems to be toasted. The patties are about as thick (or thin) as you’ll find at most burger chains. The meat inside the patty is as gray as a rain cloud, but it actually didn’t taste dry, perhaps owing to the cheese sandwiched between the patties or to the liquid condiments. I got the burger with everything, which means one slice of American cheese, tomato, lettuce, pickles, onions, ketchup, mayo, and mustard. It was lacking in sweetness per my preference despite the ketchup.
I can name at least four other burger chains in town that I’d rather visit, but I can’t justify a lower rating when I was pretty happy with the entire meal. Steak ‘n Shake is worth an annual trip if it’s not out of your way, or even a quick stop if a burger craving hits and you’re already at South Point.

If I was rating this place by their malts alone I would give them a five. Seriously, their malt is what dreams are made of. They definitely have the best malt I’ve ever had or will ever have in my life.
My coworkers and I came here for some quick food before bowling. Many people commented that the wait would be long, but at 6:00 on a Tuesday night we didn’t have to wait at all. Our food came out ridiculously fast, less than 10 minutes after ordering.
I ordered a single burger with fries and it was the perfect amount of food for me. It was also delicious for a fast burger. The prices here are also laughably low.
This is a solid spot for a burger and shake for cheap.

Usually decently busy if not just plain busy. I typically go with friends for a movie night at Southpoint and then here for dinner right afterwards.
Always love the shakes, and they have a new one with Nutella! Hard to go wrong with Nutella, right?
Jalapeño crunch sandwich is my to-​go order along with plain fries (just add their table seasonings). It’s always a dinner that makes me feel bad about it afterwards but yet I always go back.
This relationship is a forever one.
Service is usually just what’s expected. Nothing to elaborate on there.

I have always heard of amazing things about Steak and Shake and I’ve have actually been here once before long time ago but this time I really was thinking about what I was eating.
You know it’s all hip and popular back in Missouri and stuff and it’s good but it wasn’t amazing. Or I guess it wasn’t what I remember it to be. The 2 things that I do love about this burger place is the flat Pattys and the price.
The Resturant itself at the South Point location is always busy. There is a line out the door and a minimum of 15 – 20 minute wait sometimes you might get lucky but I’m never lucky. The other option is their togo window which is awesome because you cut your wait time in half.
The dinner is super cool and modern 50’s out the servers all wear hats and bow ties and instead of paper napkin you get cloth towels. They have huge booths to sit 6 or large tables for big groups and most of the time the people there are friendly.
The party melt is my favorite anywhere and it is here. I love the thin beef Pattys and skinny fries. No they are not low fat they are just super skinny like straw almost. You also have to choice of 4 season fries Cajun, Salt and vinegar, Parmesan herb or sea salt and crack pepper. All of them are awesome. You also can do cheese fries I am a stickler for chili and theirs is ok not bad just too much beans for me. I love greasy meaty chili. Anyways and the other thing is we ordered a shake thinking it would come in one of those cool old schools shake glasses because it’s part of the experience right? Nope it was in a togo cup boo!
Foods good prices are just a few misses here and there. A place you have to try if you never have just not a place I will run to.

Been here a few time but have never remembered to check in… Their food is tasty and very reasonably priced if you have to pay. You can ask for comps which are easily provided by pit bosses. I love the Oreo ice cream sandwiches and the 5-​way pasta… Mmmm once in awhile I’ll have a double stack with super thin fries with extra seasoning.
Don’t forget to tip. These people work hard and deserve it.

Lunch time in a casino and they had two servers and one poor lady busing the tables. There were plenty of people chilling behind the register though so no worries on getting someone to take care of your bill if you can actually get seated and severed before losing your mind and running out of there screaming.
Food was good, I loved the skinny fries, and the price was seriously cheap. The shake options were out of control but I narrowed it down to the banana and it made the fat girl in me giggle with joy. I wouldn’t drive out of my way to hit this place up but if I was in the casino I’d stop in.

Sometimes it’s hard to find a good and simple meal in Las Vegas, but this place is good, simple and cheap! We were fortunate to have beat the rush on a Saturday afternoon. They were able to seat 17 of us pretty quickly.
My sister and I decided to split the guacamole burger. It comes with fries. You can upgrade the fries to seasoned fries for like 75 cents. I added a cup of chili to the meal and I thought it was pretty good. The burger was so good. I definitely would come back again to try to other burgers. All the burgers are super cheap. They also have a good selection of shakes but I didn’t try them

This place is located inside of South Point Hotel and Casino. I came here the last time I went to Vegas and I must say that this place surprised me on how good it was. The décor is somewhat of an old school/​nostalgic shake restaurant feel. They have a $ 4 menu, which was pretty good and decent. I ordered the chicken tenders from the $ 4 menu. It came with shoestring fries, which I love! I also ordered a chocolate chip cookie dough shake. The shake was delicious! The chicken tenders were good too. Can’t expect too much but definitely was what I was expecting for a simple meal.
I would recommend trying this place out if you’re in the neighborhood. Good prices and good food!

I can count with one hand the times I’ve been to a Steak n Shake. Everything is just super salty, greasy and blah. I’d wake up the next day with a huge zit on my face from all the nasty grease.
I’ve tried a burger, spicy chicken sandwich, fries and Parmesan herb fries = salty, greasy and blah. Not worth the calories even for a cheat meal.
The only saving grace is their milkshake. But how hard is it to make a good milkshake? Flush away all the bad food from my system! $ 15 for a bad burger/​sandwich, bad fries and a milkshake? You might want to go somewhere else for better quality burger and fries for less or pay extra for better quality burger and fries.