Smart & Final Extra

There were puddles of water on the checkout conveyor. I waited for the cashier to advance the belt so I could lay my groceries on a dry spot.
«That’s just water,» she said, moving the belt.
«I don’t want to get my groceries wet.»
She shrugged and went about her business. The cashier probably doesn’t understand that this location competes with a Walmart supercenter a short distance up Lake Mead Blvd. Sloppy service like this is gonna drive customers away. They’ll be happy to go up the street and pay less.
A customer-​minded employee would have wiped up the mess without me calling attention to it. I would have done it myself but there weren’t any paper towels handy.
Believe it or not, thoughtfulness and attention to detail are important to some people. I wanted to give this store one star, but let’s hope this employee is the exception not the rule. She’s probably a former Food4Less employee and needs to be schooled how to work for a real business.
This store occupies a former filthy rundown Food4Less. Smart & Final did a good job cleaning it up. The shopping carts are new. Produce and merchandise are attractively displayed. It’s a bit chilly but that’s way better than having the heat cranked up like most stores.
Smart & Final has 10 oz. bags of Dole baby spinach (nonorganic) for $ 3.49. I like Trader Joe’s organic baby spinach at $ 1.99 for a 6 oz.bag. I’m a fan of Campbell’s Chunky soup. It was on sale for $ 2 a can, still more than Walmart and Walmart has a bigger selection. Smart & Final has Bragg organic unpasteurized apple cider vinegar. They have Olive Garden low cal Italian dressing. Only 30 calories for 2 Tbs for those on the «fast» diet.

It seems like random acts of kindness have become few and far between but today I was overwhelmed with the kindness and generosity of one of the employees named Leo. Thanks to him I was able to get back my cell phone that I left in one of the aisles. I was convinced that it was long gone but Leo’s honesty was the exception to the rule. I just wanted to let the management know that you should be proud of such an outstanding employee and hope he will be recognized as such. Thank you Leo, you will never know how much I appreciate what you did for me today.
Karen