Shoooz

Great shop the manager Tina was awesome great customer service will be back when we come back to vegas lots of choices to choose from great work Tina

One phrase to sum up this spot: TOP-​NOTCH customer service!
I would GLADLY pay double to receive the type of service I received here just because it was that amazing. Ladies, you won’t find this type of experience anywhere nowadays. Here’s my story:
I visited the weekend of 12÷22÷12 and always shop around the area. I frequent the Strip when I’m in town (and I come to Vegas ever other month!) and have been pleased with all my purchases. I was waiting around for my boyfriend and thought I’d jump into this place and try out a few pair. They had a pair of over-​the-​knee Madden boots for sale and I was stoked since it came in my size. By the time my bf arrived, I was ready to pay for these amazing boots.
Unfortunately, I felt so disappointed and utterly sad! As of 12÷31÷12 the shoe has completely fallen apart. The soft heel part fell off as I was walking! There’s a huge hole that exposes the entire wedge shaft and its uneven when I walk. I live in the SF Bay Area in CA so there’s no snow, rain or rough terrain worth a damn that could wreck these shoes this badly. The heel came completely off and left a huge visible hole at the bottom of my 9-​day old boots.
I thought I was out of $ 70. I was mid-​writing up the most horrible review on here. I paused and figured I should just call up this location and ask before proceeding since I’m within the 10-​day returns period (9-​days). I’m so glad that I did!
Julie answered the phone when I called on NYE. I explained to her what happened and kindly asked if there was anything they could do. I braced to be shot down and given the whole «sorry, tough luck» speech. Julie shocked me when she apologized and ask if I had the receipt still. I said possibly since I threw away a bunch of things recently and the receipt may have been tossed out. She allowed me to call her back after I searched for it. I (gratefully) found the receipt and called Julie back. She immediately took down my information to send me a packaging return label so that I could return my busted shoe! Holy… crap. I was completely blown away. I did not think they would even offer me a smirk since I’m not local to physically return the boots.
I repeat: buy your shoes here, BUY YOUR SHOES HERE! If there’s any issues with it, they will take care of it. Just remember to keep your receipt.

Best shoe experience! I have rather large feet for a 5’4″ girl… Julie gathered the shoes I requested and brought another pair she hoped I would like. My initial choice looked horrible. Her pick fit like a dream and were promptly added to my collection. Julie was friendly, helpful and made my experience awesome!

A little hidden gem at the shoppes of The Venetian. It’s small, but with a pretty good selection. The shoes are pretty reasonable price and the sales associate is not at all aggressive. Browse, select on your own time. A quick coffee run with out the SO turned out to be a shoe splurge. Ladies, if you need a pair of shoes to match that new fit that you found over at Fashion Mall, Shoooz is the perfect mating place. :-)

Awesome shoe and handbag selection. Very small store, not much room to sit down, but also very shopper-​friendly. The sales associate was really nice and helpful, and didn’t give any sass or anything, even though we had her go and get a billion shoes.
The price of the shoes was pretty reasonable. Not super cheap, but not mind-​numbingly expensive either.
They had a good sale going on when I went there, which lead me to buy the most adorable pair of burgandy Jessica Simpson flats which kill me, but are so cute I just suck it up and walk. Both of my friends bought equally adorable pair of shoes each.
We left very satisfied.