Roberto’s Taco Shop

This Roberto’s is on my way home but I don’t think it is going to be my go to shop any more. It is so hit and miss.
Several months ago, when I first started coming here, I was shocked to find a young child running around the KITCHEN barefoot. Um, health code violation. I stayed and ate despite this and I wasn’t thrilled with the tacos. Not because they were bad or anything. The chicken just had too much pepper for my liking. But I have continued my Wednesday stops since then. And more often than not I am pleased with what I get.
But tonight I am more upset than I ever have been at any Roberto’s. I ordered my standard two chicken tacos and one order of three rolled tacos with guacamole and cheese. The cashier, clearly the new girl, looked at me like I had guacamole coming out of my nose. I repeated what I wanted and she could not find the button on the register. She finally pushed a button and asked again what meat I wanted. I told her beef. The price rang up less than what I had expected. Less than normal, that is. I knew something was amiss but said nothing. Thats on me. I should have checked the recipt sooner. It showed chips with cheese. And also beef with no price next to it. Cool. I’m getting nachos with beef, right? Not quite. I got, quite literally, chips with cheese. Not even melted cheese. Not a single piece of beef. And my standard tacos were way sub par. They were cold. Colder even than the chips that wouldn’t even melt the cheese. And the taco shells were not crispy anymore. They were soggy and chewy. Clearly these tacos are premade and only finished with lettuce and cheese right before they wrap and bag them. It makes me wonder why I waited nearly 10 minutes for my food when it wasn’t even warm. I guess I’ll start going a little further for my Wednesday indulgence.

I love robertos, but this is the worse location in las vegas. I have visited this location 3 times total in hopes that they would improve. The first two times i was sent home with the wrong order. The 3^rd time my boyfriend found a tooth pick in his rice. It was sitting at the bottom of the rice. Not only that, the rice smelled like fish and was mushy. We called the store and they wanted us to come by the next day and bring the food to them for a refund. we didn’t even bother to waste any more time on this Roberto’s location. I do not recommend this location. I’d have to say the best location in town is off decatur and Hacienda.

I like this place but they can’t get an order right for nothing ! I would have died already if I was actually allergic to beans. I said no beans about 3 times, took a bite and got a mouth full of beans this has happened twice already and I had to drive all the way back to get a new one.
Service is everything too me so 2 stars

This taco shop is close to my house and delicious! I like getting their carne Asada burrito and fries… But believe their menu is good. The only issue I have with this place is there are homeless people coming up to your car asking for money… The funny thing is if the cashier spots it she will yell through the intercom «leave my customers alone» overall quick and convenient Mexican food.

I wish I can give this location negative stars.
Went to this location because the local one by my house was jam packed during lunch. Very bad decision. It wasn’t crowded or anything but they managed to forget my order. People who ordered way after me was getting their food. I waited for 10 no hues before I said something. The lady behind the counter did not even apologize. I’m never coming back to this location.
The employees stink and they are so rude.

This is my favorite location… Friendly people, great food… Best chicken tacos and the pickled carrots are awesome.

I have been here a few times, and I really like it. This last visit I got the bean tostada. I was surprised at how filling it was. There were a lot of toppings, and not all lettuce. There was a good amount of beans, some lettuce and cheese.
I love that they have a ‘salsa bar’ there, complete with to go containers. There are salsas, vegetables and even sliced limes. Limes are a must have in my opinion, as they really make the flavor pop.
My husband got the al pastor burrito, as he had been craving this for a few days. He was really pleased with the flavor. The burrito was also very filling.
Great value for the money. Love the salsa bar.

I went to this Roberto’s today very disappointed I started ordering one of the things I wanted to get for a family of four after I said the first thing the guy told me okay I got your order pull up I wasn’t even done after finishing my order I went up to the window and I paid with my credit card and it took him a while to even give it back he just took it and close the window after a while waiting we got the food but no receipt… I had to ask him to give me my receipt! it should be automatic that they give you a receipt not that you have to ask for one ridiculous if you want better service go somewhere else! never going here again!

I love Robertos. Always stop for rolled tacos. That comes for eating them in San Diego way, way back. We stopped at Roberto’s on Russell today. Very disappointed. The rolled tacos were okay. Had a tostada and shell tasted burnt. The salsa was empty (both kinds) and not brought out until we were ready to leave. We told the girl behind the counter that the ice machine was not making ice and nothing was done. The pop machine looked like it needed a good cleaning. The area around the condiments was messy and looked bad. We did not eat any condiments. We were going to order some other food to go when we left but the service and appearance of many things left a bad taste in our mouth. I will still go to Robertos but will not come back to this one again. I come from Wa State for these tacos… have never had an issue before and hope not to again!

open ²⁴⁄₇ dine in and drive thru. bunch of locations everywhere and always great food for those drunken nights lol. it may not be the best mexican food but for the convenience and affordable prices. it’ll satisfy your cravings for mexican food anytime of day.

I’ve never been the biggest fan of Roberto’s food to begin with but I got the worst food poisoning from this location. So unless you don’t mind being up all night shaking, puking & sh! tting your brains out, don’t say I didn’t warn you.

I always come to this Roberto’s because it’s so close to my house but every time they either mess up my order or they do something to mess it up. For instance a while ago I ordered a breakfast burrito no pico add beans. I even asked the guy if my burrito had beans and he said no pico add beans. When I got home it had pico and no beans. Another time I was craving Carne asada fries and everywhere I’ve ordered them they have been really good. When I got home my fries look like they threw everything on cold and steamed it in microwave. It sounds like I’m complaining but I’m not picky it just looked really gross and wasn’t that tasty either. The other night my boyfriend got a carnitas burrito with rice and no guac (by the way the guac is not freshly made its out if a bag with no flavor) and I had a bite. It was super good carnitas was crispy and juicy and delicious. Of course the one time it’s good I don’t order for myself. So Today I went again and ordered a California burrito since they did a good job on the burrito from the other night. The potatoes were mush and had the consistency of mashed potatoes. If I wanted mashed potato I would eat mashed potato. When I order the cal burrito at the Roberto’s on cactus and Bermuda the food is always good and the fries are crispy in the cal burrito. This place is either hit or miss most of the time it’s a miss. I suggest driving to a different Roberto’s because this one is not the place to come to.

I’ve LOVED Roberto’s for years. Ordered one of my favorites, carne asada nachos, on 11÷29÷13. The chips were bagged, not fresh fried, like usual… Carne asada has changed… Horchata was different. Bring back the good stuff!!!

24 hrs drive thru. Taco shell was crispy and tasty, but chicken inside wasn’t. Although the chicken was tender. Tamale was a la carte, with enchilada sauce and cheese, no husk, served in a long Styrofoam container, placed in the bag and given through the window sideways so the sauce basically coated the whole bottom of the paper bag. the mais of it was good, and so was the sauce, but the meat inside was only a very small amount. you get what you paid for. The guy at the window was polite and was easy to talk to.

First time in today. And the service was not all that great and I have a high tolerance for that I used to work in the food biz so I know what it’s like to be on the other side of the intercom. Me and my girl friend are native to California with a strong Hispanic background. When we ordered we asked for no pico de gallo and when pulling up at the window made sure one more time because my girl friend is allergic to onions, and still the torta had it. For all you Non Hispanics with a taste for Mexican food don’t be fooled this place stinks. And the only reason I’m saying that is because if we didn’t pay attention to our bag of food we would have been missing some items. This place is just not worth it!
This is not Mexican food i would rather go to taco bell this not authentic.

What’s up with the bad star rate here … The food is decent and the service was good.

Came back here recently and it is getting better. The cashier was super nice and accommodating on more than one occasion and they finally got the order right! But, the lines are pretty long and it takes a long time to get some grub here. The green sauce tasted kind of weird the first time I started coming around and it still hasn’t changed. Plus side is that this location has a soda/​juice fountain unlike the one by my house.

I hear a lot of complaints about Roberto’s but I don’t see why! I think as far as fast food taco shops go… this place is great! I really have no complaints about this place other than I’ve had better salsa. Oh, and any place that serves tongue is tops in my book! yummmm!!!

I’m sorry Lolita I will never stray from you and your wonderful Carne Asada fries…
Roberto, I wish your fries were as good as your rolled tacos. It was way too goopy and heavy with guac and beans and a little layer of fries.
But on the flip side I’m not complaining about the loads of carne asada that was piled up on the top.
It was close but nothing beats the real thing…

I saw they opened a new Roberto’s in a new strip mall near me on the southwest corner or Boulder Hwy and Russel Rd. Not sure of the exact address.
I have seen Roberto’s elsewhere in the valley so I decided to give them a try. I’ve tried this place twice now and both times the food has been barely edible.
First time I visited I got the beef taco platter. First thing I disliked is they use shredded beef instead of ground beef. The beef was very tough and stringy. It took forever to chew and eventually swallow. It’s like they took the cheapest beef cut available and boiled the hell out of it. The juices coming from it were watery and bland. The refried beans were loose and runny. The only decent part of the meal was the Spanish rice which was OK.
Yesterday I decided to give them a second try figuring maybe I just ordered the wrong thing last time. This time I decided to order chicken instead of the beef. I got the taco and enchilada platter.
I cut into the enchilada and forked out a big chunk of chicken which looked OK, so I popped it in my mouth and it was like trying to chew a wad of wet newspaper. I have no idea how they cooked this chicken to get it to this texture and complete lack of taste. I never had tough stringy white meat chicken before. I was literally picking the chicken fibers out of my teeth for a half hour afterward.
I gave it my best shot– 2 times just out of fairness, but I won’t be eating here again. This was just bad!
I see other Roberto’s get great reviews and I hear they are franchise operations with different owners and menus sometimes, so maybe this restaurant isn’t like the others– let’s hope.