We are a local restaurant and we particularly like to get kale, cashews, quinoa, chia seeds, brussel sprouts, pitted dates, tahini, white balsamic vinaigrette, Ghirardelli products, cups, plates, and packaging, catering platters, gloves, order tickets, sandwich papers, foil, plasticwrap, and coffee supplies here. My one complaint is their ridiculously long receipts which are next to impossible to scan for bookkeeping records. They should look into economizing their receipts the way Costco and Sprouts(two-sided) and Whole Foods do. Its such a waste of paper. It would also be great if they could eventually have receipts available online based on the fact that our customer number is entered when we are rung up. They have the records of what we purchased. Giving us easy access to it through your website would be over-the-top awesome as well.
Traveller28 T.
Place rating: 1 Las Vegas, NV
Useless people working except for the man who does all the brunt work outside. Had my baby in one hand and the asshole who brought my product to me just left me with my cart. Couldn’t even help me push knowing I had no hands available. Calling the better business bureau tomorrow about their service.
Vincent K.
Place rating: 1 Las Vegas, NV
I shop and spend $ 5,000 a month on the average and they wouldn’t even let me return something. The Customer Service really stinks and even the manager #####
David D.
Place rating: 3 Las Vegas, NV
I filled out the online membership application form and the web site gave me a temp membership. The web site stated I could use a copy of a business license or the business tax certificate. I show up to the customer service counter and the employees are chit chatting with each other for 10 mins ignoring me. I was about to walk out when one employee finally calls me up to the counter. I show her my temporary membership and tax certificate. Well, I’m s.o.l. because despite the web site stating I could use the tax certificate, the employee tells me I cannot. She says it’s an error on the web site that was never corrected. And it gets better… this location does not honor temporary membership cards from the web site. So back and forth with her for 10 mins and she caves and gives me a temp membership card. I walked around for an hour scanning things with my phone to price check. Food Items: Some things a bit cheaper and others a bit more expensive than Sams Club or Costco but not really huge savings. And by «bit» I mean a few pennies. Meat products were a tad more expensive. Milk was $ 1/gal more expensive than Walmart. They do have a great selection of bulk items such as pasta, flour, beans, etc. Non-Food Items: A total rip off. TWICE as expensive for the same products you can buy on Ebay or Amazon. They had lots of parking and there were no crowds which is a plus, but frankly you are not saving much $ than what you can buy at Costco or other warehouse stores.
Tahira H.
Place rating: 4 Las Vegas, NV
There is one distinguishing feature from a grocery store and this place. This a warehouse of bulk. Also you can not get in unless you have some sort of business. The meat and dairy and produce department are in a freezer sort of area and it is so cold in there. But the upside of the building is that you get tons of things because almost everything comes in bulk and they sell it for cheap. This is meat go to place because we have BBQ’s all the time and we use a lot of meat. So this a go to place if you want bulk items.
Athar H.
Place rating: 4 Las Vegas, NV
Solid place if you need to purchase in bulk. While customer service leaves much to be desired, the prices are unbeatable.
Brad B.
Place rating: 5 Las Vegas, NV
Great place. Great people. Whatever you need, this place will bend over backwards to help however they can. One-stop shop for everything you need for your restaurant. If they don’t have it, they will try to see if they can order for you. If a person doesn’t have an answer for your question, they will find someone that can. If you need help loading your order in your car, Frank or Peter will fit it all in like a jigsaw puzzle or Tetris! Never disappointed.
Louisa M.
Place rating: 4 Las Vegas, NV
As a huge fan of the t.v. show«Top Chef,» I was always curious when the contestants would go shop at Restaurant Depot on the show. When I discovered there was one in town, I did some research to see how I could shop there. One big caveat: it’s not open to the public and you must have a membership card to even get in the door. The good news is that you don’t have to be in the restaurant business to get a membership — all you need is a valid Nevada business license. If you do a lot of events with catering or where food is served(like me), it’s fairly easy to get a card. You can apply in person at the membership desk and membership is FREE. Once you get a card, you can get into any Restaurant Depot location in the country(and yes, every one is pretty much the same but they all have regional differences). Don’t expect super cheap prices here. Most of the prices are about the same as you’d pay for buying in bulk at Sam’s Club or Costco. What IS a great deal are the giant bags of frozen seafood /prepared foods, the professional grade knives and sharpeners, and other restaurant supplies. I mostly buy Aqua Panna imported Italian water. I used to buy it for $ 1.89 per bottle at Total Wine but here an entire case of 12 bottles runs about $ 13. That’s not a huge savings, but it’s still a better deal. I’ve also purchased some fun things like espresso spoons, giant cans of olive oil, gigantic jars of hot sauce, and huge cases of cheese and asparagus. If you cook a LOT you will probably enjoy this place. You’ll find aisles of food, dry goods(giant bags of beans, huge cans of peanuts, restaurant packs with 12 bottles of Heinz ketchup), chef supplies(chef coats, professional knives, pizza oven supplies), barware(heavy duty coffee cups, spoons, napkins) and just about everything you could need to run a restaurant(menu boards, professional grade blenders, ovens, coolers, wine glasses, cleaning products, pizza boxes, tiny packets of mayonnaise and more). My favorite part of the store is the huge, glorious walk-in refrigerated section. The store supplies bright orange parkas for you to borrow while you browse. In this section you’ll find huge boxes of produce, cheese, meat, seafood and more. Don’t expect fancy, this is a true warehouse. This is one of the most fun places EVER if you are a foodie. I’m not a professional restaurant owner but I’m so happy I finally went to get a membership.
Dewis S.
Place rating: 1 Las Vegas, NV
Purchased few bags of potatoes but less than 2 weeks, started smelly and rejected when tried to returned 2 bags. Brought them back home, after tried to segregated to get the good part, at last nothing was left since all the potatoes were rotten and black spot inside even the outside skin looked good. What a rip off selling a very bad quality stuff to customer when all the purchased stuff end up in trash.
Mel J.
Place rating: 4 Las Vegas, NV
Cool place. Didn’t get a chance to look around but all the workers was very helpful