Real Properties Management Group

this place is a complete joke, upon my move out i left the property i was renting in perfect move in ready fashion. about 30 days later i received a letter that had a small check and a few invoiced estimates showing work they supposedly had done to the house, e. g: (replace light bulbs, replace batteries in smoke alarms, replace filters and patch paint a wall) totaling $ 629. since this property was still on the market for rent i had a friend of mine who is a realtor stop by the property to see if any of the supposed work had actually been performed, and as my suspicions lead me in the right direction nothing had been touched. I’m not sure how a company can sit there and charge me for something that hasn’t been done, and if i didn’t know any better or have the ability to check after move out i would have never known. i bet they do this to every single person who rents a property from them. totally unprofessional! i forgot to mention that multiple light bulbs were missing or burnt out, air filters were dirty, smoke alarms were chirping from low batteries, they left me multiple pieces of furniture in the back yard etc. then they have the nerve to charge me for these items in the end and not even give me the opportunity to fix these issues that i would have never thought about during a move out.

Best management group in town! Always there to help and they really seem to care about their clients! Especially Claudia!!!

I agree with Liz M! I had 2 rental properties with RPMG, which I brought over to them fully rented. Jamie Schmidt was my Property manager. She was really nice until after I signed my agreement with her company. She really didn’t want to visit the properties, even if I begged, just seemed like she only wanted to collect the rent.
I felt it was a luxury to speak on the telephone with her, as it seemed like the receptionist filtered all the calls.
After 6 months, 1 of my properties became available. After 4 months of a vacancy & no prospects, I had to leave this company, as I could not afford long periods of vacancies.
Another thing is, for some reason, this company has more problems with keys than «carter has pills» I had asked them to key all doors «alike»
When I had a tenant move in with the new Property management company, I had to pay for another locksmith, as they were not all keyed «alike»
Oh, I forgot to mention that the tenants were able to get away with skipping out on their last months rent, so I was left with NO money to help pay for damages!

We we renters for 4 years. Anytime we needed anything, we called RPMG and it was taken care of quickly. They are great and we highly recommend them.

I appreciate (Nikki C) the first review posted. She has made it very easy for me to simply say I AGREE with EVERYTHING she has said. RPMG is ABSOLUTELY the worst HOA… Ever. Yes, every encounter is turned into, redirected into somebody BIG BAD PRODUCTION. I’m still in SHOCK with what I had to go through for one of the most simplest issues in property management.
It took five days of emails and phone calls all for nothing only to still receive more phone calls and emails. Go Away! already.
Someone over there has some SERIOUS ISSUES. I personally have dealt with JUDY FROM HELL… run.
Regarding my personal opinion of the community (Spring Oaks) where I had my BAD management experience. The community is clean of paper and trash that give u a false feel for the complex. However, it’s NOT CLEAN of pet POOP.
It’s obvious that they are NOT apart of CRIME FREE MULTI-​HOUSING because they wouldn’t pass the inspection to be apart of the program. I would also assume they wouldn’t spend any money to secure their community or protect its residents. They have TERRIBLE LIGHTING and quite a few dead spots. Their landscaping co is NOT trimming the bushes from the bottom to avoid anyone from hiding behind/​under at night.
Not even five blocks away is one of the HIGHEST CRIME AREAS on this side of LV. I would encourage residents to add Crime Mapping into the daily lives… just fyi to see for themselves.
A real PM

If I could give them negative stars I would. This place is full of the the most incompetent people I have ever dealt with. They really take bad HOA’s to a whole new level.
I have never had any encounter with them that goes smoothly. Everything has to be a big productions, with everyone at the office telling me different things, and no one knowing anything about how things work. Today I was sitting in the office waiting to get my new pool keys, and the receptionist says: «Oops, they were waiting on hold for someone, but I forgot who, and I just hung up on them. Oopsies.» Something in the way she said it told me that that wasn’t the first time she had done that.
Last time I was there I needed to bring in $ 25. I called ahead to confirm that I had to bring in $ 25 and asked if they took credit card, the receptionist says «Yup!» When I show up with my credit card, and talk to another receptionist, she tells me, yes in fact it is $ 25 that I needed to bring, but unfortunately they only take cash and check. Lovely!
This is a poorly run company that will be a giant pain in your ass if you live in any of the dozen of so communities they manage here in henderson and vegas. Good luck!