Petco

How does a store like this with so many heavy items not have shopping carts? I asked an associate for one when I couldn’t find any and she said they were all stolen. I asked how am I supposed to buy a 28lb bag of dog food? (I am visibly pregnant) She just shrugged. I said ok I guess I won’t shop here then and left. Wow wow wow. How can people like me or the elderly buy items at a place with no carts or staff willing to help with heavy items?

Brittany really did an amazing job grooming my golden doodle! She is so nice & patient with him, especially since he is scared of the blow dryer. She did an awesome job shaving his paws like i asked even though he is ticklish. He looks as wonderful as the service! We’re both so happy! Make an appointment with her because they get busy & allow 2 – 4 hours of work. Call before picking up.

Only 2 employees and no help… even the cashier couldn’t get help & had to help customer carry supplies out to car.

I have brought Benji and Oliver here since 2009. (My dogs are part of my family and they are pampered way too much). We come to the Petco groomer every 6 to 8 weeks depending on the weather. We love the attention they receive here by the friendly staff and though my dogs would prefer a trip to the park, they do well here. Yes, sometimes Benji, a cocker spaniel, looks funny with his head shaved back. He has an atypical curly round face. But, like anything in life, communication helps. However, sometimes Benji and Oliver are difficult to manage into the door, I can’t begin to imagin the hell they cause once I leave.
In my opinion, the staff here are always attentive to my instructions and scheduling needs. There are times when they go the extra mile for me and my dogs. Some of my requests can’t always be accomodated, but Benji and Oliver never miss out on their spa experience (they hate water, clippers, dryers, and bows). They always look attractive after their sessions and due to the care they receive at Petco, my dogs have stayed healthy.
I would ask for you to reconsider and give Petco a try.

We have changed our cat food to all grain-​free due to allergies. They carry Blue Buffalo brand, and we really like their dry for her. We were surprised at how many different canned food brands they carry as well.
Brittany was very friendly and cheerful as we checked out.

Walked up to the door a half hour before posted store closing time. The girl at the door looks out and tells me they’re closed. Thanks for nothing.

Horrific.
Went in looking for a new bird cage. As I walked in, there were 4 employees standing around by the door and not one greeted me. Not one asked if I needed any help. By the time I picked out the cage I wanted (which was rather large and heavy) — not one employee offered to help as I brought it to the register.
Once at the register, not one employee was in sight. I stood there for some time. One of the groomers saw me and continued to groom her dog. A couple more minutes passed and then she looked over at me again… and this time finally called to get an employee to the register.
Once the employee was at the register, he was actually pretty rude. But he did finally ask if I needed some help. At this point I really didn’t need it since I knew I was going to be buying a large cage so I parked close. I declined the offer and then he gave a snarky remark along with a mumble under his breath.
What the hell was/​is their problem?!
Now I know why I never go into this dump. Dump? Yea, it’s also dirty.
Go to Petsmart instead. I’ve never had a problem with their service.

I came here due to needin a new better litter box. Right before here I went to PetSmart just to compare prices OMG this petco is DOUBLE prices for same exact litter boxes other store offers. I find that insane.
Other then that… It’s a nice store, people are friendly– enough. But definitely will price compare before buying from here!

The toys and bones were not for me! I’m a high class hound and deserve the supreme.
I ain’t barkin’ around!

Stopes shopping here because they never had my Rottweilers Eukanuba dog food in stock. I called one time to make sure they had the food in stock before i wasted my fuel and time. When I arrived at the store guess what no food. Stopped shopping there and went to petsmart down the street.

After we adopted our kitties I visited this Petco a few times to price food and litter. Not really impressed with the store. It also always smells funny. However, after we had to switch them to a limited ingredient diet I found that this store was a good stopgap. It is close to our house and has a small selection of some of the grain and gluten free food which I cannot find at the other pet store.

hey N LV Unilocalers!
came here yesterday to pick up my teacup yorkie puppy new toys. :))
This location is nearest to me.
I’m a huge fan of petco’s 2 for $ 5 toys. My puppy loves getting new toys and with petco’s great deals… I can afford to pick up new toys often. I also found a steal at the markdown bin… a nylabone product for $ 4.
Customer service is great! Peggy one of the workers there was really nice. We talked a lot about yorkies.
I walked out with a bag of nylabone’s denta bones + toys + nylabone teething bone and a happy puppy.
I’ll def come back here for all of Ebi’s needs.
–Miss Unilocal 2011

Not a great grooming department & customer service stinks.
Firstly, I called to make an appointment at the grooming department about 2 weeks in advance and ask that the main groomer tend to my cat because this would be his first time at the groomers. They agreed and I set up the appointment. Upon entering the grooming area the groomers were all outside smoking and no one was at the desk. I waited for about 15 minutes and then I went outside and asked to speak to someone regarding getting my cat groomed.
After they came in we discussed grooming and agreed on getting him an oatmeal bath, nail clipping, and trim. I had asked that he recieved a lion cut due to the Vegas heat.
I was quoted an hour for the entire service so I was excited about the time due to the fact I would be able to pick up groceries while he was being pampered. But before I left I noticed that here was some non-​needed loud dryers going on in the back room (which had no animals in it). I asked that they only use the dryers when needed due to the fact that he is scared of loud noises, they ignored my request and tried to take him to the back. He of course would have none of that and they had to turn them off anyway.
When I arrived back to pick him up he was just then getting dried. Another hour later they said he was done (2 ½ hrs so far). They put him in his carrier before I saw him so I assumed he was done as we had discussed, payed them a pretty penny for the work, and went home. When I got home and took him our of the carrier I found that half of the agreed upon services were not completed. He had no lion cut, had danrif all on his fur, and his nails had been jaggly done. Needless to say I will not use their grooming services again.
In addition to the bad grooming services, this Petco has awful customer service in store. The cashiers are rarely avaliable up front and if you have questions or need anything you have to wonder around the store for some time to find someone. I personally refrain from going to Petco and instead reccomend Petsmart.

Talk about some crappy customer service… went in there today and there was a guy waiting at the register to pay for his stuff, no one was to be found anywhere… after 10 mins or so, we couldn’t find what we were looking for. When we were walking out the poor guy was still standing there and no one helped him. I personally would have just left. My husband wanted to say something but we were in a hurry. there were 3 workers all in the back chit chatting and gossiping. And one standing outside smoking… Really? Get to work! you don’t get paid to stand around and have customers wait on you. Petsmart is way better than this place and they actually care about their customers, so don’t waste your time coming here.

Smells bad at times but ok place to get some items from