Papa John’s Pizza

Of the three big corporate delivery chains, Papa John’s has treated us the best in price, quality and delivery time. A few of the independent shops have better pizza, but here you can order online with credit card and consistently receive it in under an hour, usually with little to no drama.

Would give no stars, because I just got sick eating this pizza the other day.
I ordered a large 5 topping pizza and found every topping was scattered incorrect and the bacon was burnt to a crisp and I picked out some fat pieces of bacon as well. Not good.
Later I just felt sick to my stomach and ran into the restroom.
Could it just been me, or was it eating one disgusting pizza which left a bad taste in my mouth? I didn’t even finish it, I threw it in the garbage.
I’ve ordered only twice from this spot and now, with this experience, I will NEVER order again.
Be careful ordering this week.

Negative review. Ordered a pizza over an hour ago when they told me it would be 40 mins. I called twice asking where it was. The second time I spoke to the manager named Barbara who answered the phone saying «this is the manager» she had zero customer service. I didn’t want anything for free I just wanted to know where our pizza was and why it took an hour to make a pizza and drive 2 blocks. She was so rude, zero personality and probably the worst customer service ever.

Management here is a joke. Straight up lied to me when I called asking where my order was. When pizza finally showed up it was room temperature — cheese all congealed and wings cold. Please go somewhere else. In general I love Papa John’s but this location sucks.

Just ordered a pizza… I felt bad for the celery driver because apparently his apartment was broken into, but I was given a pizza that was obviously dropped.

Politics aside, I like Papa John’s ok enough. They usually always have some kind of deal, so I certainly can appreciate that. And their buffalo chicken pizza in particular sure is tasty. And their garlic dipping sauce just makes the pizza oh so much better. It’s nothing gourmet, but it’ll satisfy that too-​lazy-​to-​leave-​the-​house-​but-​I-​need-​some-​pizza-​now craving. My orders have always arrived within the given timeframe and have always been correct. And the delivery staff have always been friendly. I’m not sure there’s much more you can ask of a national pizza chain.

Adriana the manager is hella dope. Honored the credit i was given over the driver getting into an car accident in fron of my complex and my order not getting placed. She is really dope in my book and deserves a couple days of PTO. Lol

This is NOT a review of the employees but for the awful working conditions of the employees!
I went to pick up an online order and it was 98 degrees INSIDE the store. We asked how long the AC had been broken and the nice employee said AROUND A WEEK! It’s been OVER 100 degrees every day.
FOR SHAME on management.
I wrote to corporate.
Awesome employees however.

I would give u a 0 if I could. They made a mistake on my order last night. Instead of getting my usual pizza they gave me a plain cheese pizza. I called them back last night and the guy said that they were closed but call back tomorrow and they will fix it. When I got off work I called back and wow. The lady put me on hold for 5 mins without even saying hi. When she answered I told her what happened and she said oh ok please hold. By this point it was 15 mins later and she answered welcome to papa johns pizza how can I help u. And I said I’ve been on hold for 15 mins. She said oh so sorry we r busy and I explained to her again. She said ok one moment and she left without putting me on hold. I listened to the girls talking and laughing for 10 mins in the background. Then the phone rang and I was automatically on hold again!!! When she came back she said welcome to papa johns how can I help u and I was like are u for real right now??? Around 28 mins into the call I got on the phone with the manager and I told him everything and that the guy said to just call back and it would be good. He’s like there is no note and no credits given. I couldn’t believe him at all. And then I told him so r u telling me u r not going to fix the mistake u made? And he started giving me attitude. Wow this was the worst experience I have EVER had in my life and I took a screen shot of the 32 minute phone call. Corporate will definitely be hearing about this. Disgusting.

I would put a zero but it doesn’t let me. Worst place ever. Stay away. Go to another one but not this one. Paid $ 22 for a large two topping and the special was for $ 10. The manager supposedly put the difference as store credit for next time I ordered. I call now and the credit wasn’t there and the manager who answered was very rude. He didn’t even attempt to help. Rude store.

I just have a couple of pizzas carryout very good pies .
friendliest staff
I I had an online special two pizzas for 5 bucks each i there was a good amount of toppings nice and crispy the only thing the paper chinis is was too small but who eats those things anyways I do I should ask for more I didn’t realize to deliver fee was $ 3 now. But I guess everybody’s charging the same. In general very good deal today good service thank you guys oh yeah danien the mgr was nice.

Horrible HORRIBLE !!! The Shift leader who clamed to be a manager Daniel was so unprofessional and rude they should be ashamed to have such a person representing their name. The food was nasty and they over charged me for my order that was not even correct. I do not recommend ordering from them and I will never waist my money there again.

Spent literally 30 minutes on the phone just trying to order. The kid couldn’t spell to save his life and when I tried multiple times to spell it for him, some how he still got it wrong. A manager finally took over, got my address in 5 seconds, and naturally handed me back to the original idiot.
Finally get my order in and he tells me a price, says it includes delivery fee and taxes… food gets here and it’s $ 10 more than he said and I still have to tip because it wasn’t the drivers fault. We only ordered 3 pizzas, WTF is wrong with this place? This is now the second time they’ve screwed up, last time I ordered online and somehow they messed up 2 of the 3 pizzas, never again. Find somewhere, ANYWHERE else.

Ordered online and waited the 50 minutes of the 40 – 50 minutes that the email said before I called. I was told my pizza was on its way and should be there in 10 – 15 minutes. 20 minutes later I called again to find out my pizza went out for delivery an hour earlier, had to be remade and should be to my house within 10 minutes. 15 minutes later I called to cancel the order as my doorbell rang. The freezing cold pizza that was delivered to me was sent back. I recommend you skip the pain and go to Little Caesars, I did.

Ordered, had a problem. We are delivered pizzas 20 minutes late, over an hour in. Our Hawaiian was a plain cheese. Call the store. The manager wouldn’t talk to us. Tells the kid on the phone we can wait another 45 minutes for the correct pizza or can have a gift card. Really? Maybe try something to appease the customer and apologize? Major miss. Sent the lot back and won’t order again. Funny thing is I only like the garlic butter. The pizza is mediocre at best!

I’m a big fan of Papa Johns and I usually order from a store by my house. Tonight I went over to a friends and ordered online from this location cuz it was right by here and they couldn’t even deliver it to the right apartment. And when calling in they said it was our fault. They said we were making a prank call trying to get a free pizza. I’m a grown ass man, I don’t need to play pranks to get food to feed me and my friends. They said they could promise another pizza in an hour but seriously? Worst customer service. Never order from this location.

Boy if you don’t have a coupon or a special out advertised. I think a medium pizza with mushroom and cheese pizza for $ 14.99 is expensive. that is like a gourmet pizza price.

Despite the poor reviews we had to try this place… they’re open on Christmas. That’s already a really tough thing for the employee’s but Christmas Eve left overs were not happening tonight. I placed my order online for carry out because I figured it would be quicker… good thing I don’t get paid for figuring stuff :-/​. The guy at the register was as nice as he could considering the fact that he was working the front counter, answering phones, and making dough between assisting customers. The wait was probably longer then usual because so many people had the same bright idea that I had to order Za on Christmas. Either way the grub is always good so they are a solid 3 star’s for me.

The 2011 super bowl — I placed a simple order for a large pizza and bread stick just before kickoff. The phone conversation I had with them was epic. «We ran out of this… we ran out of that…». Oh and delivery will be 2 hours!!! I understand that you are going to be busy on the day. But the store manager should have been prepared and made sure to stock up and staff accordingly. The pizza was not good. Complete waste of time. I tried contacting the Papa John’s about this store and how badly it was run but there is no way to do that. I guess they are okay with bad service and low quality food.

Wow! Probably a good thing I didn’t see the reviews before stopping by here earlier today! I never would have gone!
All in all, it wasn’t nearly that bad for us. We just picked up a chicken pizza and the service was okay. There was a guy answering the phones that didn’t acknowledge me, but than the manager stepped in to help me. Good recovery.
The pizza was pretty good and the price was right at 9 bucks. Nothing to write home to Mom about, but it got the job done.
In the future, I think I will just pick up the pizza instead of taking a chance on the delivery lol
so, not that bad… not all that great… so…
3 stars