Bad. I gave two stars because they were nice. Took my kids here as a treat after we went to sunset park. Started at the drive through menu with me barely able to understand a word the woman said. She had trouble understanding what I was asking for(2 Six piece happy meals, 3 mcdouble meals, one with Powerade, one with coke, one with Dr. Pepper. Not that hard.) if you’re going to have someone on the drive through then they should be able to take orders efficiently and speak clearly enough for the person on the other end to understand. She was nice though. Then went to get the food and went home. Everything was there except it was stale and the burger buns were burnt. Not good at all. I mean, it’s McDonalds so my expectations aren’t very high but I would at least be able to expect properly cooked food and fast efficient service. I wish we would have went to Taco Bell.
Judy G.
Place rating: 3 Las Vegas, NV
They take forever to get you your order even through the drive-thru. They’re also stingy on the sugar & splenda, you ask for 4 they give you 2. Don’t go if you’re in a hurry.
Diana V.
Place rating: 1 Ontario, CA
I would post a video of the manager and the lady at the second window screaming at each other but i was atonished to see such scene, anyway, worse service ever. The guy that took the order was fine but when i got to the window to pay the manager seems to mistreat the workers there she has no manners and she screams at them like they were stupid. If i remember well her name is Luisa. Someone should do something about that. They also charged us the wrong amount and didnt say anything and when i asked for my receipt the manager gave me the look and they also messed up my order etc… Worse worse service ever.
Ricci J.
Place rating: 2 Las Vegas, NV
Heads up: This McDonald has higher prices for kids meals compared to other McDs in the area. Also, our food was over cooked and wrong 2 times. The staff was nice and walked around to check on customers as they were eating. The dining area was very clean and with great temperature. The prices is probably a reason to avoid coming here again.
Shane P.
Place rating: 1 Las Vegas, NV
Went here in Saturday morning for breakfast(yes, I know they stop serving at 10:30). Anyway… Pulled up to the drive through at 10:27, breakfast menu was still up so I placed my order with the rude girl on the speaker. After she took my order she told me to «hold on». She then told me I would have to order from the lunch menu because they’re out of breakfast items. She was the rudest person I have ever encountered in a drive through. So I went to Jack in the Box for breakfast for the first time and I gotta say… It was fantastic, I may never go back to McDonalds again! Either way, this reminded me why these are NOT $ 15 an hr jobs.
Daniel D.
Place rating: 5 Las Vegas, NV
I love this place! Lovely place to enjoy quiet mornings with a senior cup of coffee. I bring in my computer, hook up to wireless and catch up on morning work. The staff are the best, the dining area is always clean, flowers on the tables, and a comfortable nook for quiet time that has a view around – not jammed away in a shopping area overlooking rapid traffic. All the window tables have electricity, inviting those of us who enjoy computer work. Yet I have never found the dinning room too crowded so that I feel I am taking dining space from others. What can I say about the food? Well, it is McDonald’s so hamburger fare is what you get. The coffee is super; I never find myself missing Starbucks. I second the mention of the beautiful chandelier in the center of the dining area – beautiful and classy. All in all, I count this location as my favorite McDonald’s in Las Vegas.
Kilikina V.
Place rating: 1 Henderson, NV
I had a horrible experience this morning. The Latina girl working at the window was incredibly rude and condescending. I was going to go to the Einstein Bagel that is close by, but opted for this McDonald’s. I wish I had gone with my original choice. I will in the future. It made my whole morning feel very negative. I advise against using this establishment due to the customer service.
Jennifer K.
Place rating: 5 Las Vegas, NV
Now that they have upgraded and no longer have face to face, this is my favorite McDonald’s in Vegas.
Lavi S.
Place rating: 4 Las Vegas, NV
This is a New McDonald’s that is on the Same Lot as the New 99 Cent Store on the South West Part of Nevada! It is Located across the street from the Blue Diamond Shopping Mall! On the Same side as the Silverton Casino! =) First of all, let me say that this McDonald’s is a Little Small, but the First One So Far that actually has a Chandelier in the Dining Area! Yes, I said a Chandelier!!! Only in Vegas! lol Anyway, I Got not Complaints from this Location! The Workers are All Very Pleasant, and the Manager is Just as Pleasant! The Dining Room is Always Kept Clean, and Tidy! The Parking is Plentiful, and There is also a Drive Thru! I Love this Location, and Yes… I Will Be Back! =)
Binzer B.
Place rating: 4 Las Vegas, NV
Best McDonald’s in town. Professional, fast and consistent. Thats really all you can ask for in a McD’s.
Virgil R.
Place rating: 3 Las Vegas, NV
I eat here a few times a month and since the drive thru kept dumping my drink on me(twice in a month) I started going inside where the service is top notch. Of course today was the first trip to the bathroom where I discovered no paper towels(airblowers) but since I was there to blow my nose. I used a napkin and found no trash can. Im sure thats a price saving measure but I still believe you should have one or you will find all kinds of foreign objects being flushed down the drain. Just a thought guys. Just a thought.
Maria Y.
Place rating: 2 Las Vegas, NV
Today I ordered small fries. The amount of salt on the fries was tremendous. I would have asked for another order of fries with no salt, but I had seen there were no fresh fries being made at the time as the fry bin was full of those dreadful salt covered fries. I was on my lunch break and I didn’t have the time to wait for a fresh batch. I spent around 3 minutes wiping my fries with tissues, desperately trying to get the salt off. Unfortunately this isn’t the first time this has happened at this particular restaurant location. I am reluctant to go back anytime soon.
Chris R.
Place rating: 5 Las Vegas, NV
This was the first McDonald’s in Las Vegas to have the new interior design & WiFi many years ago, when they still charged for it. This location is close to the corner of Sunset and Eastern, which is near the airport runway. The staff is friendly and the manager here knows how to get the customer their order quickly, even when there is a large group of people. This is a good spot to grab a drink or some food before heading over to Sunset Park across the street.
Merino k.
Place rating: 1 Costa Mesa, CA
I used to go here every morning for breakfast but no more. This place has the rudest staff I ever encountered, particularly this one supervisor there who is bossing everyone around. If you like psychodrama and tension in the morning, this is the place.