I am just going to stop eating here period. They won’t see one red cent from me ever again. I’d rather drive out of my way than go to this McDonald’s. Every time I try to order from there it’s always some issue. They are always out of something, some machine is down, AND at midnight they shut the whole system down and won’t even take orders for 20 – 30 minutes while their system reboots. How stupid do you have to be to do that at MIDNIGHTINLASVEGAS, when you’re supposed to be a 24 hour store?!? Midnight is still early for Vegas, I’d suggest these morons do their system shut down at 3 or 4AM. Tonight they were out of the Shopkins Happy Meal toys for girls. And instead gave me a «girls» Nerf toy. The whole reason we went to McDonald’s to get a Happy Meal was for the Shopkins toy & this ghetto McDonald’s can’t even have the toys that are advertised nationally as being in the Happy Meals, in stock. Yet their sign shows the Shopkins toys. False advertising! I understand that every place runs out of stock sometimes but this is a regular occurance with this place. I feel the employees, especially the management are just LAZY, incompetent, DON’T CARE, and don’t want to do their jobs. In that case, I don’t want to give them my money ever again. Congrats Rainbow McDonald’s, you’ve lost a customer. I will never come back there again & will drive out of my way to go to a different McDonald’s that actually has competent, hardworking staff.
Bernard C.
Place rating: 5 Las Vegas, NV
This would be the first time ever I have been to a McDonalds and I didn’t have to repeat myself to get a correct order. The cashiers first name of tanya was extremely polite got my order perfectly correct and I could hear in the background her checking the orders. Correcting the other staff about getting the orders correct. Normally every time I go to McDonalds I get the wrong order or I get cheese when I don’t want cheese I’d like the 5 stars to go to Tanya for doing such an awesome job.
John M.
Place rating: 1 Las Vegas, NV
I visited this location this morning at 10:05 am. I attempted to use my 2 for 1 coupon. The manager(Ebony is her name) said, no, you can’t use this. It’s only for lunch. This is NOTTRUE. It’s not that, it’s her condescending, rude behavior. Immediately turning around and walking off. I canceled the order. I asked for the corporate phone number from the window employee. I was given a receipt with the LOCAL store address and phone number. They would not answer the phone either. I called the 800 number for McDonald’s. They took the report. They will forward the information locally. I drove to another store down Sahara. They had NOISSUE with the coupon. If your in the area, drive on to another location. Now that I have read other reviews, I should have. I notice the overall score for this location is poor here. I can see why with managers like Ebony working there.
Paul W.
Place rating: 3 Las Vegas, NV
Was at a nearby establishment taking in several rock concerts. After having my ear drums blown out and insides massaged by decibels equal to that of fighter jet engines, myself and a buddy were famished. Where to go that was basically in same parking lot? Where to go that one could get the same kind of meal that your could in 1981? McDonalds was the order of the day. Nothing spectacular just the same A-OK chow you got when your a child. Quick drive-thru, basic service, same old consistent chow. Just what you have come to expect from the golden arches.
Jessica W.
Place rating: 1 Las Vegas, NV
Cold food AGAIN. Wrong order AGAIN. Very bad attitude in the drive through AGAIN. How the hell do you stay in business??!
Dillon B.
Place rating: 1 North Las Vegas, NV
No stars if I could. How is the ice cream machine broken in June in Vegas. Unacceptable. 3rd time this week and it’s Wednesday.
Michael V.
Place rating: 1 The Strip, Las Vegas, NV
Place is a fucking joke… It takes 5 minutes to order and I came here 3 days in a row… Poor staff n whack ass management. Fries are always cold… Close down already pathetic shit hole.
Rebecca S.
Place rating: 1 Costa Mesa, CA
I kept an open mind coming here with my kids. All the reviews were so bad. So i checked it out myself. Its all true. This place is very nice looking on the outside but on the inside is disgusting. All the tables are dirty and sticky. No one greets you when you come in. All the workers look pissed off. Not a friendly face in here at all. Plus this place is all out of toys and coffee. Our order was old and looked liked it was made for someone else. How is that possible? We wont be back. Ill travel to the other side of the city ti get good quality service.
Sheila D.
Place rating: 5 Las Vegas, NV
Always have gook luck as far as getting what I ordered and food is hot. Nice looking outside they have a giant milkshake outside. I always do drive-through. Easy to get in and out of.
Kat R.
Place rating: 1 Las Vegas, NV
Usually come here during my breaks to get an iced coffee or a meal but damn are they SLOW! I dont come during rush hour or anything. Usually there’s only one person running the whole thing and another just standing there.
Norm K.
Place rating: 2 Las Vegas, NV
I stopped in for a side salad and a Shamrock shake. They were all out of Shamrock shakes and there was a week to go before St. Patrick’s Day. Disappointment! The side salad was just what I wanted to take home and I was out and on my way quickly. This is a bit out of the way because you have to go north of Sahara to get to it and then back to go west on Sahara. This is a backup outlet only if I’m in the area.
Christina S.
Place rating: 1 Las Vegas, NV
If I could give zero stars for my experience I would. I came last night at 12:25AM and waited at the drive thru for about 5 minutes then circled the place to find that one of the workers was in the lobby on his phone with his headset on the table. I then went to the drive thru once again having to knock on both window one and two but no answer. Circled one more time to see a line form and I had to get out of my car and knock on the lobby window for him to stare at me. DOYOURJOB. Don’t give me an excuse like you didn’t realize it was turned off when you saw my car circling the place. I came to find that there was actually two workers there and he said«you were waiting for a long time huh?» And didn’t even apologize. Left this place at 12:45
Ryan R.
Place rating: 1 Clovis, CA
This is the worst McDonalds I have ever been to. I have come here twice and each time they mess up my order. They can’t speak English which is probably why they can’t get my order right. The play place has no doors so the kids just run around everywhere. Don’t go here and waste your hard earned money.
Marc S.
Place rating: 1 Las Vegas, NV
Bad customer service. Very rude. Food is really bad and oil used for fries hasn’t been changed in a long time.
Michelle C.
Place rating: 1 Las Vegas, NV
Why are the iced coffee cups smaller in this store than every other McDonald’s yet the price is still the same!!! Not impressed! :/
Stan W.
Place rating: 1 Spring Valley, Las Vegas, NV
This place is close to where I hang out. I just want a new clubhouse meal w/crispy chicken. Why did the cashier ask me what number is that. Why did I not get what I ask for and everybody looks at like I have three heads. Sorry to disturb you and the drink station is infested with ants. Yeah not going to be back. Had to go to the bathroom and that was a mistake. Looks like the place wasn’t clean in months happy my kids were not with me. The garbage was overflowing but no lines in drive-thru no ppl waiting upfront
Laurie H.
Place rating: 2 Las Vegas, NV
The grease needs to be changed! It’s a dark brownish color, I know because it oozed out of the hash browns. @__@ My moms a freak, we all know that, but they pushed her over the edge by not having drinks ready until after the food. It’s serving 101, and the Sausage McGriddle is so tiny now! The other McDonalds nearby are much better.
Alda V.
Place rating: 1 Whittier, CA
My coworker got us lunch from this branch and were disgusted with the quality of their fries. We got 4 combos and NONE of us were able to eat it. Sadly we couldn’t return them because we had to get back to work DISAPPOINTED because we didn’t get to enjoy our fries since they were old/oily/stale/and plain gross! On a separate visit, I asked the drive though cashier for ketchup and was told that«we are all out» when there was a whole bunch on their counter! I mean, seriously??? ZEROSTARS, go to a different mcdonalds!
Bryan S.
Place rating: 1 Las Vegas, NV
Come on McDonalds, you can do better than that! Last week I ordered an Egg white Delight and got a regular Egg Mc Muffin, today I ordered an Egg Mc Muffin and Got a Sausage mc muffin with egg. Not sure if they just throw whatever has been sitting there the longest into your bag or what.
Roy E.
Place rating: 2 Las Vegas, NV
It feels weird reviewing a McDonalds again, but here we go anyway. Unfortunately I’ve only had the pleasure of visiting this location after hours and have had different experiences each time. Sometimes they allow me to order select breakfast items off of their 24 hour breakfast menu, and sometimes they don’t. Sometimes they allow me to pay with my debit card and sometimes they don’t. Sometimes the drive thru is open and sometimes the entire restaurant is closed with no warning save for traffic cones blocking the drive thru. In case you haven’t noticed a pattern, this is the most inconsistent fast food joint I’ve hit up. And if you do end up ordering some food late at night, be prepared to take a mini siesta in your car while you wait for your food order.