I honestly would give zero if I could. Feb 5th8:48 am. This is my second time to this McDonald’s this will probably be my last. I stop in prior to my drive home to California and both times have been disrespected by the drive thru cashier, very rude until willing to fix there mistake and basically telling me to beat it. Stay away
Susan S.
Place rating: 1 Manhattan, NY
I came here because I’m staying at the SLS and wanted a fast breakfast. Drive through took 25+ minutes and there were only 3 cars before us! This needs to be fixed!!! 4 or 5 cars behind us left because of the wait. I’m still waiting as I’m typing this review.
Mike J.
Place rating: 1 Las Vegas, NV
My god I’m literally stuck in the drive thru. Although there’s only 3 – 4 cars 25+ minute wait and counting. Someone plz help this location! Avoid!!!
Richard B.
Place rating: 1 Las Vegas, NV
This is a McDonalds I visit about 3 times a week on the way home or to work. Always super SLOW drive thru service … a big line and a 6 to 10 minute wait! They seldom get my order correct. This is why McDonalds should not have FRANCHISE’ES … WBF owns this one and others in Las Vegas … THEWORSE! I own the stock and have called WBF several times to inform them of the poor service etc. They don’t seem to care! Wendy’s here I come!
Sabrena R.
Place rating: 1 Pasadena, CA
Never again! Came here because I’m staying at the SLS and wanted a quick reasonably priced breakfast. Usually the food at Mc Donald is pretty consistent but this location must be trying to save some money because there was barely any egg on either one of my sandwiches. Super disappointing and unsatisfying.
Chandler N.
Place rating: 1 Las Vegas, NV
What type of places charges for water? Not like I just walked in to beg. I wanted a cup of water to go with my buttermilk crispy chicken sandwich was dryer than the napkins. The sandwich itself looks like it was put together by a blind person, the tomato and lettuce was barely on the sandwich. Just another crappy McDonalds.
Jazmin Rae T.
Place rating: 1 Los Angeles, CA
This place deserves a big fat zero!! horrible service ! Puts you on hold for more then five minutes with the drive thru line backed up !
Barb B.
Place rating: 1 Las Vegas, NV
First you’re cleaning your coffee machines at 730 on a Saturday morning, then I get to work and see my parfait is only ½ full. Skip this McDonalds if you want to order breakfast.
Preston T.
Place rating: 1 North Las Vegas, NV
Just realized I posted the wrong location back on 9/24/15…this location was the worst experience in the Drive Thru. I pulled up to place order and waited what seemed like 10 mins. until some girl FINALLY came on over the intercom and said the intercom wasn’t working for me to pull up to the second window where I pay, after I pull up to the window to place my order she then tells me she can’t get her register to work that I would have to come inside so they can use a different register. I suggested just putting my order into a different register while I wait. She said she couldn’t do that and the Manager was busy. I was shocked at the lack of common sense and lack of customer service, and I felt like I was just wasting her time and mine trying to make it all work out without having to get out of my car. I finally just told her to «forget it I’ll find somewhere else to eat that can figure out how to take a order and do their job!» and drove off! Its going to be a long time before I return to this location for anything to DRINK… I quit eating at MCD long time ago. And she couldn’t even do that much!
Joe M.
Place rating: 1 Garland, TX
The amount of incompetence in this McDonald’s is TOODAMNHIGH. The employees here must also be TOODAMNHIGH. Couldn’t get a simple order right. Every other customer was already noticeably exasperated and the entire time I was there, they were having to correct various orders. No friendly smile from the cashier or other employees. I ordered a Spicy McChicken and they took that to mean just a patty and a bun. Even if that is what I wanted, I would’ve just ordered a regular McChicken plain. Fuck outta here w that shit. They stole my money. Dumb ass employees, straight up. I get that it’s McDonald’s, but damn. I should still get what I pay for.
Felipe H.
Place rating: 1 Seattle, WA
This is probably the worst McDonald’s ive ever been too. I have given up on contacting their management as they are franchise and all their supervisors are terrible. They list their hours as, if they close at midnight but they always close at 1130pm. Stay away if u can the food is always cold
Samantha H.
Place rating: 1 Temecula, CA
Don’t expect much from a McDonald’s. But I at least expect the meal to taste okay. Have accurate ingredients. And have clean napkins handed to me. Our order was messed up. Shocker I know. And when I opened my burger you could see where they wiped off the mustard and ketchup. Then went to wipe my mouth with a napkin and it smelt like ant killer. And these people want 15hr?
Michael S.
Place rating: 1 Carlsbad, CA
Agree with others… I have pretty low expectations when it comes to McDonald’s to begin with, but this has got to be one of the most poorly run locations I have ever been to. I am staying at a hotel nearby and have been over to get a quick breakfast and coffee the last few days. Both experiences have been frustrating to say the least. My first experience involved a 15 min wait for a couple of coffees and breakfast sandwiches… Which wouldn’t have been so bad if it wasn’t 7:30am and empty… what the heck took so long?!? The employee dishing out the food apologized for the wait and asked if I would like a complimentary pie for the inconvenience. I said yes and asked for an apple pie. When I got back to my room, I had discovered she put 4 pies in my bag, all cherry. I had to laugh. This morning we returned again for a quick to go breakfast. After a 20+ min wait, the order was initially incomplete… Good thing we checked the bag before we left. They then stuffed the missing sandwiches in the bag and sent is on our way without so much as an apology… When we got back to the hotel we discovered that one of the sandwiches was wrong and they had prepared the coffee incorrectly. Avoid this location at all costs. Incompetence abound.
Shannon Y.
Place rating: 2 Las Vegas, NV
This location is homeless central. Unbelievable that they have to keep all dining supplies under lock and key. I am sure theft of items such as napkins, ketchup, salt, pepper, and straws are a hot commodity when living on the streets. The location is a close proximity to the Strip adjacent to the SLS Casino. Very inconvenient to have to ask the staff for every little item you might need while eating there. The Prices are a little higher here as well, most likely to compensate for people taking more than they need. I had to go to the bathroom and the staff had to open it for me instead of trusting me with the key. When 10 O’clock hits I am sure the staff start jumping for joy that they do not have to deal with all the crappy smelly people coming in to bother them. I saw one guy eat his two Big Mac’s and bounce with out even cleaning up his own mess. Nice guy! Very Classy! Another person spilled there drink right near the entrance and exit doors. Did not tell a soul… Just left it. I feel bad for the staff that have to deal with this BS everyday. Just cause your broke you don’t have to be an ASS! We have all been broke before.
Paul B.
Place rating: 3 Las Vegas, NV
thanks for the military discount — went there, and I support the stores that support me! not the greatest neighborhood, but standard McD’s all day and night. thanks!
Ramses L.
Place rating: 1 NORTH HOLLYWOOD, CA
Perhaps the worst McDonalds I’ve ever set foot in. Worst Customer service. And really bad food service. Id rated a 0 if possible. Drive to the next wood.
Lotti M.
Place rating: 1 Las Vegas, NV
It looks very vintage and pretty but it’s the worst McDonald’s I’ve ever been to! The lady at the cashier was so rude! The manager had the nerve to answer a phone call while I was still ordering. I couldn’t even ask for a spoon because they would make me feel bad about it. Two managers were having a confrontation in the parking lot and we could hear them cussing in front of everyone.
Ruby Y.
Place rating: 1 Los Angeles, CA
While McD’s isn’t ever a particularly satisfying experience, this is THEWORSTMCDONALDS on earth, probably. I’ve had many unpleasant experiences at this McDonald’s. It’s our go to spot after going out in Vegas because it’s close to my friend’s condo that we always stay at. However, each time, we’ve always had issues with them. They’re extremely slow, the lines are always crazy long, and once they even tried to claim that they had run out of ketchup and wouldn’t give us any with our order. Anyways, we inevitably come back because it’s close and open 24/7, but it still sucks.
Chad C.
Place rating: 1 Laughlin, NV
This is the absolute worst McDonald’s I have ever been to in my entire life! This place was filthy. Nearly every empty table was littered and in our 30 minutes there no one came to clean the dining area. Owner should be ashamed and management fired!
Clarice O.
Place rating: 3 Concord, CA
I try to steer clear of fast food when I can, but sometimes they just sound so delicious or they are the most convenient to have. For instance, the daughter was hungry and I was in a rush to get ready for an event and this McDonald’s was across from SLS, which at the day of our visit to McDonald’s was not open yet and therefore did not have functional restaurants yet. We went through the drive thru and it was easy and manageable. This is a typical McDonald’s with nothing to make them more memorable than other locations(in a good or bad way). But if you are staying in the vicinity and in need of fast food, do try them. Their drive thru is also open 24 hours so they are very convenient if you need calories late at night(which happens a lot in Las Vegas, go figure!). Overall, not a bad McDonald’s.