This isn’t based on just 1 visit… but my visit tonight was probably the worst I have had. I called and pre-ordered due to knowing this takes FOREVER for a «hot and ready» pizza. They told me it would be about 5 minutes for my order, I drove to the location and they didn’t have my order, no apologizes, no we’ll hurry to get it ready, just rang me up and let me wait…30 minutes later, after giving people who came in after I did their orders, they finally asked me what my order was. This place is horrible, need some drastic changes and they need new management!
Hoa T.
Place rating: 3 San Francisco, CA
It’s cheap and fast pizza. I love there deep dish pizza. So cheesy and so bad for you. This is the place to go when my kids want pizza, I don’t think spending $ 10+ at other«good» pizza spots are worth it for my two and four years old.
Gene A.
Place rating: 1 Monrovia, CA
I had to throw the pizza away it tasted so bad.
Rusty J.
Place rating: 4 Las Vegas, NV
I eat here often. The pizza is good. The service is great. The price is awesome. A special shout-out to Aleshia. Always friendly. Always a big smile. Thanks for making my pizza well done. :)
Richard R.
Place rating: 1 Las Vegas, NV
I approached the cashier with a hello how are you and she just stared at me with a «what do u want» face. Worst customer service ever! I will never come back. I would give«0» stars if i could. Beware. Stay away from this unfriendly place!
Marshall S.
Place rating: 1 Las Vegas, NV
Went in with a coupon for a free pizza. The employees, who appeared to have died on the inside long ago, were able to take the coupon, turn around, get a barely lukewarm pizza out of the warming drawer, and hand it to me. Cool, great, no problem with that. The problem is that they had two, three foot high stacks of pizza boxes, on the *floor*, in the kitchen. Boxes that were pre-made and ready to have pizzas and breads put into them. Which, if you didn’t know, is a huge safety concern. You wouldn’t put plates on the floor and then use those plates to put food on and serve to people. Now, unsurprisingly, my wife is having stomach issues. Don’t get food from Little Caesar’s. You can do better. Even if you have a free coupon.
Mel H.
Place rating: 1 Las Vegas, NV
This location is SO bad… Today there were no pizzas so i waited and she filled all the orders and left me standing there. So a guy walks in and she takes AND fills his order… Then says can i help you? So i tell her id like my order and she said oh i called you and you didnt answer so we put your order back. Are you really serious??? Then while shes trying to fill my order shes complaining about an 8 hour shift No breaks and idk but she couldnt manage to gwt my order into the bag
Nisa R.
Place rating: 1 Palmdale, CA
After making a curiosity call 1st w/o succes we decided to head over to this establishment. Arrived 15mins prior to closing. Only to be told there would be at least a 20min wait. Since their ovens had been down for over 1hr. Having just arrived to Vegas, and it was late I asked if there was any all cheese pizza premade. Make a long store short my fam n I got a premade cheese pizza n bread sticks with no sauce(worker forget to incl). Needless to say the employees was ready to close and go home for the night. In return we paid for a bag of lies#!!!#/! I’m very disappointed with the service at this location. An a reply from a regional, district, and store manger regarding an explanation of how this issue will be resolved would be greatly appreciated. Thanks!
Michelle R.
Place rating: 1 Las Vegas, NV
What is the point of calling in an order when you arrive and they don’t even have your order in the system? Called in my order at 12:16PM. I arrived 15 minutes later and they didn’t even have my order. Waited for them to make me a new pizza which i finally got at 12:49PM. Meanwhile the whole time I had to listen to the girl at the counter scream to her fellow employees for more pizzas, sauce cups and pizza labels. Is the price worth it???
John O.
Place rating: 4 Las Vegas, NV
My local Little Caesars where I can get Hot-N-Ready pizzas. The quality of the pizzas have improved over the years and they have added more to their menu such as a deep dish pizza option, and dips to give a variety to their customers. The employees here do their best to keep up with the orders and demand that are brought during peak hours, which I appreciate. Overall, a great place to get some quick pizzas to go.
Ethan R.
Place rating: 1 Las Vegas, NV
The absolute worst customer service ever I waited in 35 minutes in the over heated building it was just over all terrible
Andrea A.
Place rating: 1 Las Vegas, NV
If I could give negative stars to this place I absolutely would. Their customer service is awful. I placed an order and they had no problem handing out the individual items of my order to other people and making me wait longer because not all of the items were ready at one time. The staff did not care that they were inconveniencing every person that came through the doors during my 25 minutes there. Telling each person yeah will be making it, regardless of the situation or how long the people had already been waiting. I would strongly suggest going to another location or choosing to bypass the Little Caesars brand altogether.
Lisa H.
Place rating: 3 Las Vegas, NV
I don’t get the negative reviews for this location… I’ve always had a good experience with this Little Caesars. Whether we’re picking up a Hot and Ready pizza, or calling in a custom pizza order, we’ve never had to wait much longer than 5 minutes. Service is always really polite and fast, and the location is super clean. As far as the pizza goes… its not complicated, gourmet pizza, but it is tasty, and the last few times I’ve had it, its tasted better than some of the other more popular chains. Good work, guys! Keep it up, we’ll be back soon!
Heidy T.
Place rating: 1 Spring Valley, Las Vegas, NV
ok i like this location and there pizza im just upset the workers here are in a rush i called at 925pm to order 2 pizza light sauce and two wing order they said will have it ready when i got there like 10 min they said we ran out of wings i said no problem ill wait for them to come out and he said oh no its to late where not making anymore!!! like seriously u close at 10 i called in advance and u still decide u wont make wings because ur closing in 20 min ! what is wrong with you people ! now i see why u guys have so bad reviews! this is unacceptable
John K.
Place rating: 3 Las Vegas, NV
The thing about Little Caesars is this: it’s five dollars. The old saying applies here: you get what you pay for. Sure they fall behind and you may have to wait for pizza. It’s not some gourmet five star restaurant. The pizza itself is okay and it’ll feed and fill you up when you’re hungry and don’t have a lot of money on you. I’ve had to wait for my pizza on multiple occasions but it’s not the end of the world. The people who do work here look grim and pissed off for a reason: you’d look the same way if you were paid $ 8 an hour shoving out pizzas all day.
Michael N.
Place rating: 3 San Jose, CA
This is Little Caesars, what more should I say. Guess what I do have more to say. We had been at our son’s competition all day and trust us we did not want to cook, so we dropped by and to pick up some pizzas for dinner for all of our boys. When we arrived we were greeted by two different employees, at the time of say hi back and making sure how many pizza’s we were going to order, which they did not have ready at the very moment, the cashier immediately asked if there were cheese pizza’s in the over and the answer was yes and they were coming out of the oven as she was speaking. Yes, we had to wait about one minute for pizza, but you know what to get it hot and fresh out of the oven, we can wait that one minute, what is one minute other than sixty second, but what made the wait enjoyable was the employee was great and friendly and made sure we knew exactly what was going on at that moment during our order. Once the sixty second we’re done, we were in the car heading home after a very long day and with the help of Little Creasers we had some fresh pizza and bread sticks. Thank you.
Michael D.
Place rating: 1 Las Vegas, NV
I had read previous reviews from Unilocalers and took there advice and called 15 minutes prior to my arrival. When I got there, they still hadn’t put the pizza in the oven. The lady told me it was going to be another 15 minutes. I’m still here waiting over 25 minutes. I wish they would have told me that it was going to take an extra hour. The nine orders of people here are getting uptight about this. I’m just seeing people walking in and out of this place. Watching people go somewhere else for there pizza. Where is the management of this establishment? Although this is a franchise, there should be some type of responsibility for the bad service they provide. The corporate office should investigate what kind of people are running this franchise. It gives Little Skeezers a bad name.
Jon J.
Place rating: 2 Las Vegas, NV
Flavor/spice on pizza was off. Next time — said it was 45 minute wait for the«Hot and Ready» pizza. I asked why it was called Hot and Ready, he said you have to order in advance. I asked for a district manager’s number and he looked like he wanted to fight me. Bad location.
Michael R.
Place rating: 1 Cazenovia, NY
I have yet to be come to this location, after a dozen times, where they don’t have a line out the door due to being understaffed and not having pizzas ready to go. They are incredibly disorganized and the customer service is severely lacking in every regard. There are never any 3 meat or supreme«hot & ready» pizzas. Anyone ever heard of false advertising? You see the commercials, they get you in the door, and then you’re left standing around for your pizza that was supposed to be «hot & ready».
Michelle S.
Place rating: 5 Las Vegas, NV
They use all fresh ingredients here, mozzarella, tomato sauce & dough. They stand out from the rest of the Little Caesars. Their pizzas smell delicious & they took less than 5 minutes for a FRESHHOT pizza. They apologized to us about the wait, even though it wasn’t long. SUPERFAST& most important friendly service with a smile, even at rush hour(6PM)! I may actually come back just because they seem to care. The reviews made me cringe but they must of changed the staff. However I did not pick up this pizza for myself it’s for a family member. But even his coworker was saying he comes here for pizza often.