Enjoy coming to this location for all my pool needs. Alan is extremely helpful with all my questions and concerns
Mary G.
Place rating: 2 Las Vegas, NV
Out shopping on a Tuesday for a solar pool blanket, thought we’d found a really good price. Paid and were told our product wasn’t in the store but would arrive Friday. It didn’t, but for sure on Monday, we were told. Called Monday — there was something«funny» when they checked on delivery, but the person who checked wasn’t in until Tuesday, please call back. Went in Tuesday — Paul took an attitude — «It’s a special order. I TOLD you I would call when it came in!» We were never told it was a special order, nor that it was coming from some unknown supplier in New York, nor that no truck delivery from that supplier was scheduled, etc. Bottom line, we ended up(after waiting for delivery for 18 days) paying the difference for a more expensive solar cover that was in stock. Won’t go back.
Trev W.
Place rating: 3 San Diego, CA
Pool supply experts Like most people in Vegas that have pools, they do from time to time have a few issues. One being a the yellow Algae that can be hard to get rid of. After doing a bit if research I found only the chemical that Destroys this algae and it’s called Yellow Out and only found at this store. After testing my water and referring me to a few chemicals and methods my pool was back to clean and clear. The service is great and the staff are knowledgable. A only Con I can think of is the price, purchasing a few items online can be a hell of a lot cheaper but if you need them now, I guess you have no choice.
Wallace C.
Place rating: 3 Las Vegas, NV
This is a tough one to review, mainly because the overall prices of swimming pool stuff is totally out of hand. This depressed economy seems to have the opposite effect on pool supply prices, because they seem to go up a good 5% annually. Even with their discount coupons, the prices are really high, but I suspect that it’s the same at all pool places. However, this place is only a few blocks from my house, which makes it very convenient for bringing in pool water for them to test, etc. The service there is very good(when they have more than one person working in there), and they offer free check-ups on anything that you bring in(automatic pool vacuums, etc.) They have a huge selection, so I always find what I’m looking for in their store(although sometimes I can’t afford everything that I need).
Janet R.
Place rating: 2 Las Vegas, NV
All three employees watched me as they stood at the counter while I struggled to bring in an item to return. I was then informed that it is the company policy that chemicals can’t be returned(They were less expensive at NPS) This review isn’t about the policy. It’s about the snotty tone used, the lack of empathy and failure to even open the door as I was leaving.
Sheryl E.
Place rating: 5 Northwest, Las Vegas, NV
Paul is super. Patiently explained pool care to me after refunding money to me for a price match!!! I will definitely be using this store in the future!
Bunny G.
Place rating: 4 The Woodlands, TX
This pool supply store is located in the Target shopping area. They do a great job at checking your pool water to see if the chemical balance is right. Just bring a sample in and they check it for free! Friendly service too. My kids always find something here that they«need» and we have gotten some great discounts on items that have been sitting not the shelves for a while(like remote control toys). Check them out!
Diana D.
Place rating: 3 Las Vegas, NV
The workers here are very friendly. But the price here is pricey compare to NPS pool & supply but this store is closer to me. So if you need something last min you just have to pay a little extra.