My experience was wonderful. Amy B, Gwyn S, the anesthesiologist, OR assistants, and the surgeon were great. They took their time to explain things, were patient, and love their senses of humor. This is the place to be for any procedure.
Samantha G.
Place rating: 5 Las Vegas, NV
I haven’t necessarily been to a lot of surgery centers, but this one is definitely the best I’ve been to. When you walk in, it’s a standard doctor’s office waiting room setup. But with more décor and cleaner. The receptionist was very nice. The wait was very short. Hint: Pre-register online and save yourself some additional paperwork when you arrive. And don’t forget to bring a photo ID(DL or state ID). Once you are called back, you are taken by a nurse to a changing area. They take your wait, put compression socks on you, make you do a urine sample to test for pregnancy(if you’re female), and have you change into a gown. You are then led to the main room that’s a bed area. All one open space, but there are dark curtains that can be drawn about each bed area, which includes a chair for anyone with you. The nurses then do blood pressure, temperature, etc. and set you up with an IV and drugs. Very nice and patient nurses. I was a nervous and nauseous wreck — and they paid me extra attention and never got annoyed by a 30-something being afraid of needles. Big props to nurses Amy and Maureen. When it’s your time, the anesthesiologist and doctor come talk to you. And then you are wheeled into the operating room. This was a pleasant experience as other surgery centers have made me walk to the operating room, which I always found quite scary and almost panic inducing. Post surgery, you are wheeled back into the same main room. The nurses were right there with me every time I opened my eyes. This also was a lovely change from every other surgery experience I’ve had, whether it be a surgery center or hospital. Once you’re steady enough, the nurses will dress you back in your original clothes. And then lead you out of bed and into a nice comfy chair near the exit door(so you’re closer to the car you’ll be getting into). And they give you crackers, ginger ale, and water and sit with you. When your ride /caregiver arrives, they spend time going over everything with that person so they are über prepared to help you out, monitor you, and provide care. And then the nurses call you later that same day and the next day to check on you. Very compassionate and caring nurses here. While no one ever wants to go through surgery, if you have to have surgery and it’s here at this center, you can relax knowing you’ll be in good hands.