Hilton Grand Vacations on the Boulevard

Surprisingly this hotel was very nice, loved the pool area, Pool area has propane bbq pits on a first come, first serve basis, loved that our family was able to take in our ice chest, hotel has bbq utensils at no charge, must return back, Every staff member we talked to was very nice, hotel room was spacious, clean and we had a great view of the pool.

Problem #1: Our group of 5 people (who had reserved a three bedroom suite months in advance) flew in around 4 PM and got to the hotel around 5 PM (check in is at 4 PM). We arrive, excited and ready to settle into our room and head out the strip, only to find out that our room was not ready yet. Not only that but they couldn’t even give us an estimated time that our room would be ready! When we suggested they contact the cleaners to get an estimate on our room, they told us that it was not possible for them to do that! You know it’s bad customer service when the CUSTOMER is trying harder to find a solution to the problem than the employee… Our group was very upset, but we did express our concerns in a very calm manner. Low and behold they were able to find another three bedroom suite available to put us in. It was strange how out of nowhere they had something for us… No apologies for the inconvenience either, btw.
Problem #2: The «do not disturb» signs you can put on your door do not work, so don’t bother using them. The first day, we prefered the cleaners stay out of our room so we put up the signs on both doors (three bedroom suites have two doorway entries), but they still went in anyway! The biggest issue I have with this is that THE CLEANERS DID NOT FULLY CLOSE OUR DOORS WHEN THEY LEFT OUR HOTEL ROOM. This is definitely a HUGE oversight and safety issue. I mean someone could have just walked in and taken our stuff, etc… We were so lucky that no one did. We call downstairs to let them know this happened, they do absolutely nothing except offer a half-​assed apology. The second day, one of my friends decided to stay back at the hotel because she wasn’t feeling well. We left the do not disturb signs on BOTH doors again but they STILL came in, and started vacuuming while my friend was trying to rest! She came out of her room and politely asked them to leave. They left. On the day of our checkout (we had late checkout, which was 4 PM) we all decided we wanted to sleep in and then take our time packing up and heading out. That whole idea was ruined by the cleaners yet again ignoring the signs and BARGING into our rooms while all 5 of us were in there. (We found this whole situation particularly strange considering when we originally went to check in they couldn’t find a clean room for us?).
Other notes:
The rooms are nice! Very spacious and the suite had everything we needed to make it our home for the long weekend.
The location is definitely a trek from the heart of the strip, I’d say about a $ 20 taxi ride on average for us. 45 minute walk, give or take. There is no set «taxi pickup line» and it’s all somewhat of a cluster f$%@ trying to find an attendant to grab a cab for you. We would wait about 15 minutes outside before an attendant would come over to us and ask us if we needed a cab. Maybe an über or lyft is a better option.
It’s definitely very family friendly, and the walls are THIN! Our room was right by the elevator and you could hear all the little excited kiddos (this didn’t particularly bother us but it might be an issue for others).
There’s three pools, one even had a volleyball net. Also a gym, overpriced café, and a cvs right next door.

I have mix feelings about this hotel. The room was great and had everything you could need, the property was well kept and the market on the first floor was a life saver if you need anything.
Since check out was pretty early (10am) they do hold your bags for you and even give you a different key for you to be able to use the hotel amenities.
My only complain is that this is Vegas which for me is an adult playground and I really didn’t appreciate being splash by the many kids at the pool. I get that some families do come to Vegas which I still don’t understand why but the hotel has two large pools and a tiny pool. The tiny pool is adults only which I found silly since they could easily make one of the large pools for adults only and the other two for everyone.
Apart from that I would recommend this hotel.

Depending on what you’re looking for, the Hilton Grand Vacations is a great way to be near-​but-​not-​on the Strip. This means you have a bit of a walk up the Boulevard, but I appreciated being able to get a glimpse into other parts of the touristy part of LV. Also, the hotel rates are noticeably less. Without a casino, Grand Vacations is maybe a little more family friendly.
My room was clean each day, and there are perfectly acceptable amenities in the hotel, including a big gym, convenience store, and pool.
I don’t really understand why there’s a $ 25/​day resort fee — seems sneaky but also common in LV — but otherwise, this spot did the trick during my recent work trip.

My car was broken into at valet parking, stole 2 pairs of sunglasses!

Spent four nights there during a convention. Over all the property was very nice. Room was comfortable and clean. Hotel staff was very pleasant. I appreciated staying at a property without a casino on site, seemed to take the noise down bit.
Was super annoyed however by the constant nickel and diming on the property.
Examples:
— Resort Fee of $ 25.00 a night. I guess that’s a Vegas thing but frankly it should be included in the price of the room or made optional. I was there on business i had no time or need for a pool, spa, or anything else on site. BTW in 2016 to be told I’m paying for «unlimited local calls» Who uses the hotel phone?
— Apparently the hotel does, on returning to my room in the evening my message light was blinking, two or three spam calls a day selling hotel services.

I’m out in Vegas for a conference this week, first time in years I’ve traveled for work and the first time I’ve ever been in Las Vegas, and we were put up at this Hilton. I usually love Hiltons so I had high expectations even though this place is off the strip.
All I can say is Wow. Full kitchen, bedroom, tv room, shower, tub, and even a washer/​dryer. I usually don’t stay in places this nice unless I’m with my wife, but this place is great.
Lots of parking, nice pool, and a poolside bar are all very nice amenities. I sat at the bar with a co-​worker and told the bartender I wasn’t feeling well and needed something with bourbon. He gave me a nod and and said he had just the thing… made me a Makers Mark hot toddy. For someone with a chest cold I’d say it was liquid perfection. I do wish the pool area and bar stayed open later (10pm), but it’s Vegas and I guess they’d rather have you out at the casinos…
I was able to get out and have some FUN out here, but when we were done it was nice to come back to a room where I could sleep in comfort.

This is the first non casino hotel I’ve ever visited in Las Vegas. It’s warm and inviting colors make it pleasant. All of the seating is plush and comfortable. The only draw back for me the location. While the vacation resort is beautiful and quiet and SMOKE FREE, the area it’s located is in rather old and of some ill repute. If you plan to leave the resort seldom the this is your spot. I feel the need to update this review. Last night, I had an opportunity to visit a guest suite. It was roomy, with nice décor, and with lots of amenities. The suite has a doorbell for guests. A full kitchen with coffee maker. The bathroom facilities are large and separated to allow 2 people to be in at the same time (not something I like). There is a small market place store in the lower level of the resort. If your visiting Vegas with a large party this may be the spot for you. 3 – 5 people could easily share the suite, allowing for cost to be low. I’d consider this an option for my next stay if I were traveling in a group.

I paid for a studio through my American Express Hilton HHonors Rewards and the room was so small, I couldn’t believe it could be considered a studio.
In Vegas for work or want to sleep in? Don’t bother. The walls are so paper thin, you can’t. I could hear every single thing that was happening in the neighbouring rooms from drunks arguing to partying to having sex. It was ridiculous.
I ended up leaving in the middle of my stay and spent the remainder of my trip at Ceasar’s Palace (worth every penny, by the way).

Our stay was wonderful! We loved our room and we had purchased a vacation package which made it very affordable. My only regret is that we couldn’t stay longer. Thank you Hilton!

Came to a wedding omg I had the best time ever! Best experience ever !!!
Words can’t explain how nice it was

This review is for the customer service, not my stay bc I haven’t physically stayed here (and never will).
Hiltons rep accidentally booked us here instead of the Elara so we called to cancel the reservations we had here. My mom never got her deposit returned because they failed to cancel her reservation even though they ASSURED me all rooms (5 rooms) were cancelled. When I called them a week later since my mom never got her $ back, they proceeded to tell me it actually WASNT cancelled and that they would cancel it now. Whatever. I forgot to get a confirmation number from this woman so an hour later I called back and spoke to Chantel. Chantel then told me IT STILL WAS NOT CANCELLED. whyyyyyy??? Whyyyyyyyyyyy is it not? Why tell me you’re cancelling if you’re going to lie? Chantel then transferred me to her manager (since she clearly wanted to go off) who claims she finally cancelled and gave me a confirmation number. Bunch of idiot women with no skills. Avoid the headache and idiocies.

We stayed at a studio and the studio offered a mini kitchenette with a small fridge, microwave, sink, plates and silverware. The bathroom is clean and modern, the room itself is spacious, modern and clean. The resort amenities are decent with a Starbucks, Einstein Bagels and a pizza place all in the Marketplace. All are not overpriced like the other hotels.
Valet is $ 13/​night and self parking for non-​owners is $ 8/​night. We got charged for valet parking 1 night even though we only used the valet for check in and 45 minutes later we left to go out for the night. Wish they had room service.
Overall our stay was decent, the bed was comfortable. The cable tv was a bit annoying because of the delay when changing channels, the parking is a bit of a walk but not too bad.

Very lovely hotel, clean, comfortable & very friendly staff. Stayed here on Hilton points & couldn’t have been happier.
I actually liked that we were not in the chaos of the strip & had a break from the casinos. As a non smoker, I loved that there was no smoking.

Nice place but the AC kept turning off in the night. Ended up pulling the batteries out of the sensor near the door to keep it cool in the room.
Tv remote was the most disgusting thing I’ve touched in a while. Turned the washcloth black when I tried to clean it.

Expected more from a Hilton. Cheap furnishings, poor service.
I expect at least some service from a Hilton property.
I checked my Hilton Honors account and for some reason didn’t even earn points for staying here.
I would pay more and avoid this property.

Super far from everything, absolutely no food service. All they have is a small food market, and rude customer service with lost and found. I believed to have left behind a small bag of jewelry, which still surprises me since not once did I take it out of my suit case, nor wear any of the jewelry in the bag, yet is missing. When I called they were extremely rude, and unhelpful. Would not recommend it, and don’t take any valuables that’s for sure.

Beautiful resort… but felt nothing like a resort. This «Hotel» needs some major upgrades.
The double pool area (with on duty lifeguards and warm towels) were excellent. Even swimming in December was enjoyable with the heated pool and amenities.
Having only1 rec room, with 1 pool table and 1 ping pong table… is not acceptable. With 20+ floors and 2 towers, there ended up being a waiting/​line for these resort amenities. The televisions do not work properly. The front desk staff was aware of this situation, and explained that they are in transition.
My room on the 7^th floor had a dirty sock behind the door, crumbs under the sofa and the doorbell to our condo was not always operable. While I would like to applaud the swiftness and seriousness displayed by your housekeeping manager to rectify the failures, it is inexcusable to say «the cleaning was done at night and its hard to see all the details.»
Otherwise, the full size refrigerator, stove and microwave were very clean. The washing machine/​dryer was efficient and conveniently located in our condo. It was great to be away from the Casinos and etc. While there is no adjoining bridge from Parking Garage to Hotel, there is a lot directly between the garage and hotel (but spaces are limited in that lot after dark).
Your timeshare presenter could care less whether anyone was interested. I was not impressed.
A Vacation facility should feel like a vacation, not stressful. I am a Hilton member. This is an insult to the Hilton brand.

Wow. What a disappointment this property is. Especially for Vegas. Room is tiny. We could hear the guy next door sneezing all night. The shower pressure was terrible and it ended up taking me twice as long to get ready. There are NO restaurants at this property at all. None. Just a «MarketPlace» with prepackaged foods and frozen foods. At least they serve Starbucks coffee though and bagel sandwiches. Although we waited 20 minutes for the bagel breakfast sandwich and it was cold in the center.
They sell the rooms to be like your own apartment in Vegas. Well, the room is smaller than an average hotel room and the «kitchen» is a microwave, toaster, and mini fridge and takes up the amount of space that a closet would.
Really saddened by this experience.

Hotel was okay. We were looking to stay on the strip and I remembered there was a Hilton Grand Vacation next to Planet Hollywood, this is not the location that one is the Elara. They hotel is nice and new but on the skeevy side of the strip. Its a long walk to the strip and there are no shuttles or airport shuttles so prepare to continuously spend 20 dollars every cab ride you need to make.

This is a good place if you are planning to come with your young little children because they have no casino and smoking policy. We got a deal through a telemarket phone call and said we were mandated to go on a «tour» in exchange for the discount/​deal. Little did we know, it was actually more of a mandatory sit down and listen to them persuading you to purchase a time share through Hilton. Don’t get me wrong, I felt more knowledgable walking out that long dreaded sales presentation. It was just a little painful because you’ll feel pressured to buy it. Anyways, the vouchers that they promised us was to a very bad restaurant inside planet Hollywood. We will not be back.

THE ABSOLUTE WORST PLACE I HAVE STAYED FOR THE MONEY IN VEGAS.
1.) On arrival there is $ 13 charge for valet parking. Almost everywhere in vegas it is free. They claim self parking is $ 8 but included in the resort fee… so valet parking is really $ 21 per day?
2.) Constant phone calls-​I was awoken three times in the early morning asking if I wanted to hear some timeshare advertisement. I’ve payed my money for a hotel, just let me rest. I contacted the desk, was supposedly put on a do not disturb list and still received two more phone calls in which both said they’d make sure I was going to get on a no call list.
3.) More phone calls– My phone rang at least once a day, during my seven day stay with no one answering on the other end. EVERYDAY!!! Some sort of hotel crank call?!
4.) Staff seemed indifferent to my concerns; it seems that these are the complaints that they receive all of the time. I can’t wait to read the sorry response that the management seems to put on all of these Unilocal reviews. How about solving the problems instead of addressing them after people have spent their money and have been disappointed?
5.) Over priced store. They’ve already have the money why is a tall boy $ 5.39?
6.) The Décor– The curtains are blurry! The décor is three of four multi-​colors on the wall in a cramped space. And… the curtains have a visual effect that make them seemed blurry. No need to have the expensive tall boy mentioned above, just stare at the curtains and one will begin to think that they are inebriated already.
7.) Bell Service– Valet Parking is $ 13 but Bell Service will not deliver ones bags to the self parking. Even if parked in the loading zone. I was told it was because there were no cameras in the self parking lot area. Really?! That made me feel more secure (sarcasm). Add cameras and serve your customers better.
8.) Again the indifferent staff– When I received the phone calls inviting me to the pitch, they all began by asking me how my stay was. I stated most of my concerns, and then realized that they were just going through motions to get me to the point where they could pitch me the timeshare again.
9.) No offers of upgrades– In all the pitches to get me to the timeshare promotion, I was never offered an upgrade of any kind. I spoke to other people who where given «complimentary» stays if they listened to the pitch. I guess for «suckers» like me who have already payed, annoying early morning phone calls are a sufficient substitution. Seriously, I felt duped and unwanted as a future customer. That it was more important for them to try to get me to buy a timeshare, than to address my immediate concerns and keep me as a future customer.
10.) PHONE CALLS ON PERSONAL CELL ADVERTISING TIMESHARE ADS — I have now began getting calls on my cell phone, which I gave them the number at reservation, for timeshares. It wasn’t enough to not sell me one there, now they are either calling or have sold my number to someone selling timeshares. Unbelievable… I thought it was over after I left the parking lot. Apparently it the inconsideration never ends!!!

I was making airlines reservations and got transferred to a time share deal. Now I dont usually do these but I was already going to Vegas for a convention and we were going to stay with family because the hotel prices were sky high! So for $ 150 for 3 nights I could not pass this up. We ended up upgrading to a 2 bedroom and adding 1 more night for only $ 200 extra.
This room was bigger than apartments I have seen and everything looked brand new. Full kitchen, washer/​dryer, 2 bedrooms, 2 full bathrooms, 3 tvs.
We never did make it to the pool as it was already cold and windy so I cant review that.
The staff was very friendly and helpful.
The Asiago bagels and breakfast bagels were very yummy at the Starbucks and reasonable priced for being inside the hotel. No restaurants in the hotel but the Starbucks had lot of quick options like microwave dished, salads and sandwiches as well as a pretty good pizza.
Parking was $ 8 self or $ 13 Valet
This hotel is very convenient if you want to miss driving on Las Vegas Blvd and getting to the freeway is also easy. This is because its located at the end of the strip by the Stratosphere so if you want to be in all the Vegas craziness you may not like this hotel.
Even the time share was pretty painless considering all we got.
The hotel is non-​smoking and has no casino (we liked both of these)

Located in the shady end of the strip, I was hesitant to book here but we were lured in by the timeshare deal. The suite was ideal for our family, with a shower AND jetted tub and separate sleeping quarters as well as a washing machine/​dryer and full kitchen! The pools and hot tubs were phenomenal, although it would have been nice if the pool bar was open when we were there during the off-​season.
There are no on-​site restaurants, but the Stratosphere and Peppermill Fireside Lounge are both semi-​walkable, along with all the Circus Circus craziness in case you have children to entertain. The downstairs marketplace and game room were nice additions, and I loved the DVD rental service with new releases.
Staff was friendly and accomodating, and the 2-​hour timeshare presentation was surprisingly painless. We’ll be back.

There are several reasons to pick this place. It’s quiet and a bit off the beaten path. This may be a negative for some people. You don’t have to walk a long way through a casino from the parking lot to your room. The suites have two bedrooms and a pullout sofa in the living room. A full kitchen allows easy cooking, which was key for a family member with food allergies. The fitness center is nice. The pool, while maybe not impressive by Vegas standards, is great. There’s a game room with a pool table. It’s easy to get coffee in the morning at the store. If you sit through a time share presentation, it’s also very inexpensive. The service was excellent.
In summary, it’s a nice hotel. There is nothing uniquely Vegas about it, though, if that’s what you’re after.

Let’s get the cons out of the way:
Farther away from the action. Not as many cabbies.
Pros:
Awesome staff. Great pool. Cozy affordable café. Comfortable, clean, renovated rooms, no casino, no smoking. Free bottled water.
I loved my stay and it was so relaxing coming back to this hotel. My brief stay at the mirage was filthy and smoke filled and money guzzling. This hotel let me relax without taking all my money. Even the resort fee was lower!

Rude and unprofessional Hilton shuttle drivers! Rooms are very cold!!! Parking should be complimentary just like the rest of Vegas.
I would not recommend this place to anyone! I travel to Vegas 2 – 3 times a month for extended days and this is the first time I have ever been mistreated by a driver.

So far are stay has been great all the staff has been really nice from the housekeeping to the valet, everything has been amazing. We are Hilton owners and this one is my favorite because
It’s at the end of the strip and it’s easy to get out.

Not sure if we would have stayed here if not for a convention rate. Resort fee (basically includes self parking and 2 bottles of water) included with our nightly rate. We got a spacious 1 bedroom suite with full kitchen, living space area, walk-​in shower and tub. They have studio rooms as well but not sure how spacious they are.
This vacation stay is across the street from SLS and near the Stratosphere. I appreciated the fact that it is not on the main part of the Strip where all the hustle and bustle is (you’ll have to cab/​Über it if you want to hit up the main attractions). The market café on the first floor is convenient to pick up something for breakfast/​lunch or alcohol run. We enjoyed the large outdoor pool, it was never crowded enough where we felt like we were bumping into people. Plenty of beach chairs and seating around the pool as well.
They have a multistory parking lot attached to the hotel. It’s a little bit of a walk. Only other negatives — tub takes about an hour to fill and the tv was slow to turn on and switch channels (at one point during our stay the living room tv wouldn’t even turn on).
I highly recommend this hotel to families or groups with large parties. It’s worth paying to get the 1 bedroom suite and saving by taking advantage of the kitchen amenities.

The Hilton served our purposes well. The room was mostly clean although there was a hair in the shower. The front desk staff was prompt in checking us in and giving us advice when inquiring about transportation from the airport to the hotel. It actually saved us about $ 20 in taxi fees due to the front desk advice. The fitness center was clean and well equipped. My boyfriend worked out twice during our weekend stay! I enjoyed a poolside chat with a high school friend and even took a refreshing dip. The water and pool area was very clean. Towels were available and there were plenty of chairs around the pool for everyone.
Aside from the one hair in the shower, my only other complaint was that the room was very dark. The lights overall were so dim!
We would return as overall the hotel was great.

Came here in July 2015 after receiving a timeshare offer from Hilton for 2 nights; we added a third night separately. If considering a stay based on Hilton timeshare offer my advice is don’t do it. This place isn’t worth the cost of flight, etc. to come all the way out this way.
We were put in a studio unit with a view of the pool and Circus Circus. The bathroom is tiny, two people cannot be in there at the same time and there’s very little counter space. The bed and chair were comfy and the TV had a wide selection of channels. Lastly, I found the security check in the evenings to be rude and brash. I can understand and appreciate the complex keeping riff raff out but when a sober couple dressed nicely steps out of a cab is there a need to bark at me for a key before I approach the door?
Below are my pros and cons as a couple visiting.
Pros:
Up to 3 bedroom condos available
No smoking complex
Deuce bus stop
Cons:
Front desk staff is rude overall (except Kristen who was very polite and helpful)
No casino on site
Closest casinos are SLS and Circus
Tiny bathroom
Rude security
No restaurant on site
Thin walls, could hear pool noise 11 floors up.
Timeshare presentation is minimum 2 hours and they outrageously expensive.

I LOVE LOVE LOVE that this hotel is a NON Smoking Hotel!
The rooms are not bad, and having a tub in the bed room was a nice cheezy touch.
This is mostly a timeshare hotel and they sell you pretty hard here.
What I didn’t like about the Hilton was every time you would leave the hotel. It was hard to make a left turn on that busy street. Plus being careful of people turning into the hotel as well. It is a very dangerous turn.
Parking was not bad. There’s parking behind the hotel, as well as a giant parking garage next to the hotel.
We had a great view of the deserted Vegas Hotel that was built up but never finished.

We stayed at a suite for EDC weekend. Don’t get me wrong, the suite was great! Huge, with full kitchen and washing machine (wtf mang I can live here!), BUT a couple bumps in the road with this place. First of all, when we inputed the address provided on the booking to our GPS, it took us to a DIFFERENT hilton… ok, so we re-routed.another wrong hilton… and again… it took not one, two, but THREE tries to get it right and this was with the staff directing us! Apparently there are like 4 different hiltons (go figure), and they need to be more clear with this on the booking. We were not amused after the long drive here.
Second, the TV in our living room wasn’t showing all the channels. they came and fixed it next day so no biggie. I think the guy switched out the TV with the room next door though lol. Aside from the hassles, the master room was nice, extremely COZY bed (OMG it was heaven after a whole night of dancing at EDC haha). Pull-​out bed in living room very convenient though according to my friend, it’s «springy and not as comfortable as the master». Hated the bathroom doors (it has this strange latch thing that was confusing and made a lot of noise).
We appreciated the full kitchen with dishes and utensils to use! The washer/​dryer 2 in 1 is also a blessing though we didn’t get to using it. Valet here is not complimentary (I think ~$ 8) so we just parked the car ourselves each day. Has a Starbucks inside (YES), staff friendly, overall nice and modern hotel. Would I go back? Yes, now that I know where it’s actually located. If I stay here again and things go smoother, I will re-​rate.

I always see people bringing their small children to LV walking through the casinos with people smoking and smoking and smoking some more. Yikes! If you want to bring your family but keep them safe from the toxins of tobacco smoke, Hilton Grand Vacations Suites on the Strip is a good option.
No casinos = No nasty smelling secondhand exposure. Yay! Well, at least you can keep them safe here before you go out to the rest of Strip where it’s impossible to avoid it. There’s a pool area and a marketplace with pizzas, sushi, drinks, and sandwiches — very convenient! This is especially useful because the location is more north on Las Vegas Blvd than the other hotels so you’re a bit far from a lot of eateries.
The rooms also come with small kitchenettes equipped with a fridge and microwave. This is definitely a more family-​friendly hotel. It’s quieter without any drunk people walking around. Glad to have this as an option on the Strip!

I’ve really enjoyed my stay here. The hotel is your traditional Hilton vs. most of the hip hotels that are here on the strip. As far as a hotel goes, both are fine with me.
The hotel was very clean and close enough to modern. The kitchen was very clean and equipped with a full kitchen. The kitchen wasn’t VERY modern, but definitely not outdated.
I don’t remember how many floors the hotel have, but we stayed on the 29^th floor.
The room had these card that aren’t supposed to deactivate. All you do is hold it up to the sensor and the door unlocks. You also need the card to get up the elevator as well.
The room has a medium sized jacuzzi tub and a stand up shower. The shower was one of those that hold water in the corners. That’s kind of annoying to me.
I did love that the hotel didn’t have a casino downstairs. For some reason I don’t like walking in to a casino EVERY time I go into a hotel. The hotel is also located on the not so busy end of the strip which makes it easier to get in and out.
If you’re coming to Vegas to party with your friends and have a wild time I would pick one of the more trendy one. If you’re just a very mild couple like us. Then this is the spot for you.