Hertz Rent A Car

Las Vegas, United States

1.7

Closed now

6 reviews

Contacts

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Telephone:
+1 702-639-2344
Website:
link.hertz.com
Address:
2860 East Craig Road, Las Vegas, NV, 89081
Categories:
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Today

Today 7:30 am – 6:00 pm
Closed now
Local time (Las Vegas) 19:56 Thursday, 28 November 2024

Business hours

Monday 7:30 am – 6:00 pm
Tuesday 7:30 am – 6:00 pm
Wednesday 7:30 am – 6:00 pm
Thursday 7:30 am – 6:00 pm
Friday 7:30 am – 6:00 pm
Saturday 9:00 am – 12:00 pm
Sunday –

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6 reviews of Hertz Rent A Car

No registration required
Place rating: 1
North Las Vegas, NV
I love Hertz rental car… but this location (Craig and Berg) is awful… I was on hold for 15 minutes, went to the location, watched the sales rep take two customers without coming back to me on the phone.
I received a flat tire within 2 hours of receiving the car… called the location and the rep said «well you are going to pay for that», he did not ask «are you okay or are you safe.» Mind you that I purchased the full coverage also.
Top it off, I returned the car yesterday thinking everything is complete… woke up this morning and $$$ were pulled from my account. The right thing to do for Hertz is to call the client and say we are pulling an additional $$$ from the card on file.
Place rating: 1
Henderson, NV
we made reservations online for a compact vehicle to pick up same day, we get and find out that they didn’t have anything available. we told them we made reservations and they didn’t really seem to care. they told us that the rancho location had a lot of cars and we could make it there before they close. well we went to that location come to find out they have NOTHING available!!! this company has the WORST customer service!!!
Place rating: 1
Las Vegas, NV
You’ll thank me when I warn you not to rent from here. Made a reservation online, get to the location and they were sold out! Why make a reservation when there’s nothing even available?! The insensitive rep who obviously hated his job directed us to another location almost 30 minutes away. SAME story! I asked that rep how is that possible. his answer «it’s just this business.» he then made a reservation for us at the McCaran airport (opposite side of town) but we learned this time. Contacted that location, a reservation was confirmed but no vehicles available! What a joke this place is! Went with another car rental company and was not disappointed! Glad I didn’t do business with this place.
Place rating: 1
Valencia, CA
Worst rental experience ever!!! They had nerve to rent me a car that smelled like someone was hotboxing marijuana. The insurance company booked me a full size car and they told me I couldn’t get in anything better than a Chevy spark. Then lied and said no Hertz on the area had cars available. Good thing I knew better and drove to the Mccarran airport location and drove off in a clean new Camry.
Place rating: 1
Las Vegas, NV
Worst rental car business ever. Waited 10 minutes while one guy helped a customer (there was several people waiting ahead of me) did not end up getting a rental from here. I will be calling the insurance company to see of different location to get a vehicle
Place rating: 5
Valdosta, GA
Mike was crazy helpful! Easiest rental experience ever!!! So much better than enterprise! Thanks for getting us back on the road quickly!
After a horrible experience trying to get a rental car from enterprise I called my bank which recommended this Hertz. They were the most helpful car rental experience I have ever had! Not only did they give us a great car, but they picked us up in a super timely fashion. We ended up needing the car for a few extra days and they were super accommodating. When I dropped off the car they even offered to drive me home and drop me off!
This experience has single handedly made Hertz my new car rental to go… overall fantstic customer serivce. If you’re staying IVO Nellis AFB I would recommed this car rental location to everyone!