Hair Plus Beauty Supply

Unprofessional in the worst, most ghetto-​fabulius fashion. Manager is a joke. owner sits with his feet up and pretends to not speak English, and has everyone call him «Daddy». Seriously all the workers call him DADDY!!! I had an issue with a product. I spend to $ 100s there every month. They told me no refunds call the manufacturer, the «manager» smacked her lips at me and rolled her neck while she was trying to put together a semi-​professional excuse as to why she can’t give a discount. It was laughable, but with that kind of store, what can I expect? Definatly not a refund or discount because the «edumacated» manager thought I had the «audacinacity» to ask for one. I’m ordering online from now on. They have awesome products, but if you need customer service or to talk about an issue, all gloves come off, smiles are gone and everyone turns into Shan-​nay-​nay.

I had a wonderful experience. Everyone was so kind and one of the workers helped me tremendously in finding what I was looking for. Can’t wait to go back!

I love going to this beauty supply store, but the woman who works in the front is very rude! If I’m going to spend my money there, I should be able to look at what I’m buying.

The worst service ever… lol not sure how they are in business. It’s ridiculous how they treat customers.

I spent over $ 100 on a hair piece and was really shitty quality. Not to mention there wasn’t enough hair volume to it so it looked horrible when I put it on! The lady at the desk wasn’t friendly and not helpful whatsoever. I made sure that it was a good piece before I bought it since I couldn’t try it on… Never again. Don’t waste your money here ladies!!!

Bad customer service from everyone except the men
Higher prices too.
I have been going here since I was little and mama put plats in ! About 25 years ago. They were excelled up until a few years ago I started seeing a Lot of changes (this maybe due to the owners old age and not being in the store daily anymore). Anyways. the stuff is now over priced and the service is HORRIBLE. I bough clip prongs for 3.99 at BSW. but here they are charging me 6 bucks ! same with the hair that I brought it was a few dollars cheaper per bag. I had a reloadable Visa, and they WOULD NOT take this as payment because my name isn’t engraved. Odd because these visas and American express prepaid cads are very common. Needless to say I won’t return and I hope you all take money elsewhere. After watching this business grow, it’s growing the WRONG direction.

**BUYER BEWARE**
This place was a disappointment beyond belief. I absolutely do not recommend anyone shop here because the people that work here are DISHONEST, RUDE, NON-​ATTENTIVE, and are running SCAMS on hair that I happened to be a victim of.
In a nutshell I had planned on getting a full weave installed. I’ve worn weaves for years and have had the best experience with a certain kind of hair that took me years to realize was successful for me and worth the investment. I normally go to a place in Green Valley called Canyon Falls because it was recommended by my stylist. I chose to go to Hair Plus Beauty Supply on this occasion because it was close to my job and I was open to have a backup location for the future.
Below is a precise timeline of the terrible experience I’ve had this with business. I hope it is helpful buyers beware review, as I wouldn’t want anyone to go through what I experienced.
On November 6^th, 2014 I went to the Hair Plus Beauty Supply on Rancho. When I entered the establishment the staff was either helping other customers or talking amongst themselves. About 10 minutes into my visit a very flamboyant man finally helped me. When I told him what I needed he was very insistent and somewhat aggressive about what I should get. I was very overwhelmed because of the large selection of hair so I counted on his suggestion to help me make a decision on hair.
He ended recommending the «Moisture Remy Rain» in a color number two in regards to what I was asking for. He was very insistent that this was the best I could get and I ended up paying approximately $ 221.56 in lieu of my trust for his hair suggestion.
On November 8^th I got the hair installed by my stylist. First red flag was that the hair color on the box did not match the actual color of the hair on the box. The hair was more reddish then mine which is a dark brown. At the time of installation I just accepted it as a factory flaw and just went with it.
November 16^th was my first wash. The wash went well but there after something was not right about the quality of this hair. For the next week after the hair was like Dr. Jekyll/​Mr. Hyde. It was constantly tangled, it was constantly shedding, it was a nightmare. I’ve worn many different types of hair and this was NOT what I thought I paid for. This hair was tampered with after it was sold.
On December 4^th I did my second wash. The hair turned into a matted mess. And the picture I’ve attached was the final result when I had to get it taken out a few days later. This should have lasted me at least 2 to 3 months.
I BLAME THIS ALL ON THE FACT THAT I AM 99.9% SURE THAT AN ASSOCIATE IN THIS STORE SWITCHED OUT THE HAIR FOR A CHEAPER GRADE AND CHARGED ME 3X MORE THEN WHAT IT WAS WORTH. THIS IS A DISGRACE AND I WILL NEVER TRUST THIS COMPANY EVER AGAIN.
This place is a joke and I highly recommend you steer clear. I know if I went to this place with my complaint it would go nowhere because their customer service stinks and they rip people off. Personal lesson learned but please take my experience in account if you decide to spend your money here.

This was pretty much the worse beauty supply store I have been to. It was big and appeared organized but the customer service was the horrible. I have NEVER been to a beauty supply store that does NOT let you try on the wigs!!! You can try on the regular full cap wigs but not the lace front?!? Makes no sense to me. I’m not from Vegas but was visiting the area so I decided to stop in but I do not plan to ever return. The customer service in helping find a wig was horrible and the display of wigs was equally as bad. There was only one mirror available when trying them on which means you had to wait until other customers were done. Also the older Asian guy in the front who worked the register didn’t seem to be in much of a hurry. I guess having a gun and badge made him an authority and meant he did what he wanted to do when he wanted to do it. Maybe that’s how you do it in Vegas — but I will pass and stick to my local beauty supply store in Cali.

I enjoy the the variety of high quality hair Hair Plus provides! By far the BEST place to purchase decent hair! The Motions products keep increasing in price though! (Walmart is cheaper)

like their second location on maryland park… many different wig selections… amazing customer service… this location has been here for 20 years… i never seen so many wigs in one spot… price is amazing too… i love to find place like this in vegas…

My fav beauty supply in Vegas. Clean, well organized selections, and helpful staff.

This location is… Um… How do I say this… Ghetto compared to the Maryland location. The set up is not as clean line and bright as the other store, but keep in mind the Maryland location is new. This location has a super duper large wig selection compared to the Maryland store. Weaving hair and hair product selection are about the same. As far as staff… Helpful but kinda all over the place. (Not horrible but not stellar, ya know!)
I came to this location because the other location ran out of the color I wanted. If needed, I would come back to this location (especially if I need a wig.) And I would send friends here if they needed hair, etc!

It’s not LA but it will do perfectly! We stopped in for some African American beauty supplies for my sister and I. Told her about the soaps and the creams. She stocked up till her next visit. Nice store with lots to offer. I will be back to buy more!

I love coming to this store, they have lots of affordable selection and most of all its very clean, organized and brightly light. Even thought the strip mall its located in isn’t the prettiest.
David is really helpful with helping folks pick out hair pieces; that is if you’re not too sure of yourself and need a honest truthful response. I’ve been coming here on and off for 2 years now and rarely have I ever walked out disappointed.