Gabriel Jewelers

Wanted to get two of my rings sized, to find out when they handed them back to me after paying over 60 $, there was no changes.

I’ve been a repeat customer over and over for years. From buying to just a battery replacements. Thanks guys. Unfortunately my most recent visit has been the worst. I will not visit this jeweler again.

They are always polite and friendly and I almost always bring my watches here for new batteries and they have coupon on their website for a discount. It’s a very clean and respectful place.

Fast great service with good prices
We had batteries replace. It was done well. So if you are looking for a great place with fair pricing go here

Wonderful great place for jewelry fixes! Cool very friendly! Do a good job of fixing !

Came in and got prompt service with a smile. Had my battery in my watch changed so fast that I didn’t have time to finish greeting the nice lady that helped me out. Her name was Bonnie btw.

This has been my families go to place in Las Vegas. They are honest and do a wonderful job always.

Sales person was very knowledgeable and helpful. They have beautiful pieces
Tried on a 12,000 bracelet
If only I could afford it, would be envy of all the ladies

This is the second time we came here to get battery replace on a watch and the service was great! Will be coming back again.

Very disappointed when they quoted me $ 145 to put a new movement and a couple o ring seals in my watch. I went to another watch repair place that only charged $ 69 and included a 1 year warranty as well. Always appreciate honesty and integrity. I went back to Gabriels a month later to get a new watch battery and was told it would be $ 11.50.HIGHWAY ROBBERY!!! Went to a Sears watch repair and it was half of thst. Wont be going back to Gabriels again.

This shop is exceptional when it comes to customer service! They were friendly and went the extra mile with a repair I needed done! I will definitely visiting them again soon!

I took a beautiful pear shaped 1.5 ct. diamond ring to them in a setting i hated. The setting was sold to me to set my, at the time, loose diamond. It was from a major competitor. The setting was taken out of a showcase, not custom. I was talked into it. When I took the ring in to Gabriel himself I explained what I really wanted so they took all the loose diamonds as well as the feature diamond and made me an incredible custom designed ring! I love it! There are very few true jewelery «designers» left in Las Vegas who sell quality stones as well as design incredible custom pieces. No one takes the time. I have trusted few stores. I am a client for life!

Look no further if you want a great jeweler in Vegas. I’ve done business with them numerous times over the years, from purchases to having watches sized and fixed or batteries replaced. Maria has always taken care of me and is customer service perfection. She takes her time to make sure that everything is perfect and doesn’t want you to leave unless she knows that you are happy with the result. I brought a watch in to be sized and set and she resized it three times to make sure that the fit was spot on and the pricing was great. Highly recommended!

Needed a new battery and link replacement for my Nixon and was in and out in less than ten minutes. Helga was pleasant and helpful. Watchmaker was quick and did his job. Thanks!

My watch is quite nice and it has sentimental value. I have a 6 diamond Mavado that needed a new battery and some cleaning. It is important to only use professional jewelers because the water resistant seal must be resealed when the battery is replaced. The jeweler here is well versed in this and gave me my watch back in tip top shape. It was ready on time. Service is friendly and prompt.

Went to get a new watch battery. Sales women was rude & unfriendly. You get treated better at Walmart.

Good experience. I had two watches that I needed the batteries replaced on and I don’t have tools small enough. I went in with no appointment or anything and was informed that the person who did the repair was on lunch break so it would be done in an hour. No worries. Only fear I had was that no prices were discussed before I left. I came back in an hour. watches were ready as promised… I guess one was broke so they didn’t charge me for the time and effort to figure this out. watch battery plus labor to replace cost me $ 9.95. I was good with that!

Took my nice watch in for battery replacement. The hour hand was not aligned properly when they returned the watch. They said they’d have to send it in to fix it. Had to get it fixed at another watchmaker.

My fiancé collaborated with Gabriel and I must say my ring is gorgeous! The quality of the diamonds and sapphire are amazing. A perfect ring indeed. And a resize the same day. The customer service was excellent for a small business location. Much better than the hounds at the bigger companies. A true happy customer!

So in the high stakes claim for: «The Most D! ckheaded Customer Service at a Jewelry Shop in Vegas,» you Gabriel Jewelers take a photo finishing second place. Cause lucklily for you Gabriel, believe it or not you have another jeweler that shall go unamed down the street from you *cough*Freij*cough* that has piss poorer service. but I wouldn’t depend on it if I were you. These other reviewers don’t lie, son!
Strike 1: I’m just looking to get a watch repaired. But then dude yells over to me that they’re closed. Ok fine but you gotta be rude about it dude?
Numero dos: Alright so maybe dude was tired and wanted to go home, so I return another day to get an estimate on the repair from the same rude cat, and he tells me it will take a week. But by the weeks end I receive no call back. Y’all aren’t THAT busy that you can’t take a few minutes to show a little professionalism and call me and update me to let me know whats up?
#3: I call them up they still don’t know whats going on with my watch but the woman on the other end tells me that she will indeed call me back in a few. A day passes, still no call back. A little peeved, I call them myself to let them know I’m just gonna pick up my watch already.
You get .5 star for not abruptly tossing my watch on the counter.* A little professionalism and consideration can go a long way. Perception is reality. if the lack of a few simple call back (s) is an indication of how you conduct your business and treat your customers then I’m not fu*king with you. Pure and simple.
*Check out Freij Jewlers for more info.