Fresh & Easy

I always shop hear at LEAST 2 times a week & it’s very disappointing that the manager on duty weds. @ 8p is NOT appreciative nor accommodating towards loyal customers. I will NOT come when she is here. She is bad for business. However, the regular employees are ALWAYS welcoming & very helpful.

Here’s idea how about getting the pizza ovens from the closed stores and put them in others.
Having one oven is really stupid!
People waiting for their pizza.
I’m waiting for my pizza and there are two before my order.
Think about Mgt.

My first visit to a Fresh & Easy and I enjoyed one of their 7 inch cheese and pepperoni pizzas for $ 3.99. Awesome price and awesome taste. I would buy another pizza again. Employees were helpful when needed but I enjoyed the self check out concept.

I come here often. The customer service is amazing here. They go above and beyond to greet you make sure you found everything you’re looking for. I always have a great experience here I’m always acknowledged. I only gave it four stars because the selection here isn’t the best for what I’m looking for but is still a phenomenal place to shop.

Outstanding customer service. Your always greater with a «hello». Their selection of healthy foods is better than most stores for those on a budget. The remolding has made the store more user friendly and the feel of a old style local market.

Excellent customer service. I gave a bad review at first because I wasn’t offered a refund after they burned my pizza and then the owner/​GM replied showing concern. I love it, thanks for the service and the staff is excellent here and I always get sweet deals! We need more Fresh and Easy’s!!!

The store has changed a lot and now appears to be targeting healthy food choices as a priority. That’s fine, just know what to expect versus the previous version of Fresh & Easy. However, for same product you would find in a standard grocery store, pricing is noticeably higher. Further, it is apparent the savings of having someone check you out in line and bag your stuff for you is not passed along in pricing as you have to do both of those tasks yourself. If you buy and alcohol, you have to wait for checker help, etc. this store has just lost its appeal to me and I doubt I will return.

Barren, isolating, and uncomfortable.
I came by this fresh n easy because I knew it was one of the remodels. The shelves where nearly empty. There was an overly anxious security guard, and one usually helpful employee. Almost no food choices, and the whole place was laid out illogically, forcing you to wonder, and stress.
Unlike the old setup where there would be 4 – 8 registers open, there were two, slowly functioning registers.
None of the new automated machines worked. The soda drafts were out of order. The smoothie machine was out of order. No hot soup, no one at the sandwich deli.
It felt like the little brother of whole foods that’s trying way to hard to be cool. I just wanted to go in and buy a premade salad, but there was one salad in the refrigerator. My only regret it not taking photos.
I nervously bought a bag of carrots, and left as quickly as I could once I realized this was not the fresh n easy I could buy dinner and lunch for tomorrow at. I didn’t want to upset the guard by leaving without a purchase.

I had never been to a fresh and easy, so when I got a flyer in the mail about the re-​grand opening of the vegas drive store I went to check it out. I did not buy anything the day of the re-​grand opening because the store was very crowded so I just looked around. I did go back on christmas eve to get a few things. They were out of many items that were on sale… including 3 of the items I wanted, so I left the store emptyhanded… I posted a comment on the stores facebook page and got a robo type response…” thank you for reaching out to us… blah, blah, blah, hope to see you soon in our stores” I would think that seeing as Fresh and Easy went to all that expence to «rebrand» its self and try to gain new customers that they would have made some sort of effort to get an unhappy «new» customer back in the store. I posted a comment on the company’s corp. facebook page… no response what so ever!!! I get the feeling that getting new shoppers to the store is not important to them. Guess that was the reason for the rebranding, to many customers went elsewere…

Fresh & easy just lost a loyal customer. This location is near my house and Ive been coming here almost everyday, if not twice a day. Every since they started the remodel I have been very disappointed. They used to have a large variety of precooked meals to choose from. Now they have nothing! I tried to be patient and wait until they were done remodeling. Remodel is finsihed, and there still isnt much food to choose from.
Now they have a section where they serve hot food. Good idea but horribly executed. First of all, the addition of new employees is my least favorite part. They suck! I went in today on Christmas eve to get a personal pizza for myself. They guy begind the counter complained to my face and said he didn’t feel like rolling a pizza and then continued to talk mess to another employee. It took me all my strength not to slap him silly. Thats just rude. I tried to guve them another chance and come back once I got off of work. Once again, no food and no one at the hot food counter. I will never in my life shop here again. This was once my favorite market, but now I will avidly tell everyone I know to never again shop at this establishment!!! You dont play with a woman whens shes hungry!

There was a huge dead moth packaged with my broccoli stalk. This place used to be great until the new owners took over. Even the bags are cheaper and ripped open on me while I was carrying my groceries up the stairs –_​-​. But of course, the day I opened the fresh broccoli I had just bought to make me and my son some lunch, there was something black in it. I was like what the heck is that? Cut it open, and a HUGE, black, dead moth was there. Yum. I will never go there again because they are apparently not very hygienic where they package your food. This is my warning!

I stop at this store maybe once or twice a month. It’s on the way home from my gym. I’ve never really been a fan because they don’t take manufacturer’s coupons and I find their prices high, especially for a place where I have to pack my own groceries. I don’t shop there enough to rack up $ 5 coupons so that program does not benefit me. And the one thing I really did like about their store they took away with the overhaul and that was the markdown section. The employees are always friendly and at 7 a.m. during the week it’s very easy to get in and out of.

While shopping, this morning, the employee stocking the end caps with ready to eat sandwiches and etc. continuously leaned into the end caps, over the food, to blow her nose. So gross.

F&E is a favorite grocery chain of mine– and we have many to choose from in the Vegas Valley. First fell in love with the store in California, then the company was bought out and closed several locations, and I was happy to find this one within a few blocks of my work today.
What stands out about this location is the friendly staff– for a place that has barely any employees and all self-​checkout, I often come to expect no interaction with store staff. But here? I was greeted upon entry, checked on once during my visit as I looked for an item, and was thanked as I left.
Store layout is the same as other F&E’s, making it easy to find the clearance rack and the essential items you came in for– though the majority of my time is always spent scouring the refrigerated cases for discount stickers. Love how all locations start marking premade items, produce, and meats the day before or day of their sale expiration– just wish I knew when they put the stickers out!
Side note about this location in particular: they actually have an in-​store bakery, which I have yet to see in other locations. Bread/​bakery section is larger here because of this, which is nice, though I don’t buy those items.
Also of note: the parking closest to the store entrance is divided between Hybrid car-​specific spaces and families with children spaces, as indicated by signage. Found this odd and a slight bit infuriating (well, the hybrid cars thing– I can support safer parking for kiddos), given the astronomical heat we get in this city. But whatever.
Great markdowns, in-​store juices, presence and friendliness of staff? All good!
Join their friends program with email coupons– hate having to print them (so old school!) but they’re good value, up to $ 3 off (obviously not applicable to mark-​down prices).
One of my favorite items here is the sweet onion cashews, definitely pick up a bag to try!

Ironically my first experience years ago with Fresh and Easy was not so good but now I’m a fan. I like that it’s small, I can get in and out in fairly short order and they have small portions of usually very fresh fish.
They have a lot of prepared food ready to go although I usually purchase that when I know I won’t have time to cook and what looks like a decent selection of poultry and meat.
Bottom line… I like to buy fresh and the make it easy! ;-)
FYI — Fresh and easy is all self check-​out.

What we had was beautiful, sigh, but all good things must come to an end eventually. I used to enjoy all of your thoughtful gestures that showed me that you appreciated me, the customer. You were so charming, constantly surprising me with your great prices, coupons, loyalty program, and amazing specials. And I was so devoted, rarely setting foot in any other grocery store, constantly telling my friends all of your wonderful attributes.
But that all ended abruptly when the new management company took over. No more weekly coupons, prices were marked up, sale prices became a joke, and no more clearance aisle. I know that you have a business to run, but why did you have to totally ruin a good thing? It seems like management brainstormed ways to irritate and inconvenience all of their previously devoted customers. Shopping here is no longer affordable or convenient.
Your new management stinks. I’m officially breaking up with you.

I used to LOVE F&E. Like, swore I’d never go anywhere else. I loved their loyalty program, the Friends Rewards, the coupons, and earning cash back.
Then I found out I had to go gluten-​free. And then dairy free. Needless to say, my shopping habits changed. F&E does carry an «OK» selection of specialty products, however, the rest of their food seems to all be made on shared equipment with wheat, etc. I’ve had pretty severe reactions from some of the food. This isn’t their fault, and won’t affect most people who can eat the standard American diet– however, I dropped their stars because the customer service in the store has gone down, and my rewards program hasn’t reflected any changes in my shopping behavior. Those great incentives I started with now don’t apply to me, and I’m a bit bummed about it.

I do not go to Fresh and Easy very much. The stores just aren’t appealing to me except for a couple of items – generally snacks. They have peanut butter filled salted pretzel nubs, some good salted kettle chips, and very decent trail mix for hiking.
That’s about it for me. I was going by here yesterday and thought it would be a quick and easy stop and it was. Since I have no preconceived notion where things should be, I just walk around like a zombie with a purpose to find what I want.
Checkout was quick – I only had two items, and then I went across the street to Albertsons where I did a bit more serious shopping.

Needed some snacks for a meeting so I swung by here because it was convenient. I was also determined to find the stupid loyalty card. Because its all self checkout, it is hard to find someone to ask. I found someone and he treated me like I was a dumbass. They were hanging above checkout. Well, excuse me. Look at the picture I took. The damn things look like they are gift cards. Grrr.
This location is an eerie carbon copy of the Lake Mead location. Even the random British chocolate bars are in the exact same place. Middle of the «ethnic foods» aisle. I love that British people are ethnic. :)
I agree with Danna. If you need one or two things and you know they have it, great. But you can’t get all your shopping done here so why bother. It’s like a 7 Eleven with a fairly decent meat and cheese selection.
I did buy enough stuff that I backed up the conveyor belt and the self-​checkout yelled at me. That prompted the guy who treated me like a dumbass to come over and bag my groceries. So I got out of that annoying chore. But once he was done with me, he didn’t help the little old lady next to me. Just went back to doing whatever Fresh & Easy employees do.
I don’t think F&E will ever rock my world but its A-​OK for a quick trip.

Ahhh F&E! I love coming here! Do you want fresh and sometimes inexpensive yummy produce? Come here!
ALSO sign up for the rewards card because you will get better coupons than in the sale ads!
Here I like to get the .99cent produce packs as well as the salad mixes. They have the BEST most crisp and delicious gala apples and they are 3 for .99! Occasionally you can find 4 small avocados for .99 and in the summer they have some super juicy peaches for 1.99 for a 3lb bag! I love the fresh produce here!
Another thing I get excited over is the mark down area! Lots of times I go in at night after the gym and they have many healthy choices marked half off or more!
I often get the white white is single packs because they are .99 for 1 or you can buy the 5lb bag which is 4.99! Also they have the YUMMIEST frozen sweet corn for 1.49.
I like the workers here, many are very sweet and kind and go the extra mile to assist my son and I out. They give him stickers and dont yell at him when hes being a wild child running around. I could go to one large store and get everything but I appreciate the quality of the food they have here and dont care if I have to go to 3 stores, as long as I get what tastes yummy and doesnt go old overnight!