Fix-a-Chip Auto Glass

Came over from LA last week and had a major chip on my windshield occur on the Cajon Pass.
Did some research on Unilocal and found Alex and Fix-​a-​Chip and called on Saturday (¹¹⁄₂₁) and he came over to the house on Monday, ¹¹⁄₂₃.
Came on time. Let me know that the chip was a big one (which I knew) but he said he liked a challenge.
He suggested I use my insurance (Geico) and so I didn’t have to pay anything. As a Geico preferred provider, he simply called them Monday, had me speak to the rep for a minute and then did the work.
I can’t even hardly see what was a pretty big chip.
Very pleased with the good personal and professional service given by Alex.

Alex was fantastic! I had multiple chips in my windshield and he quoted me a very reasonable price and came out to fix them the next morning. He explained what to expect from each chip (they were all a little different in nature) and fixed them up in less time than expected. I couldn’t have been happier with the quality and cost, not to mention Alex was professional and friendly, making the experience even better than I expected.

Since moving to Vegas about 5yrs ago, I have unfortunately been dealing with many vendors who never show up when they say they will or don’t show up at all. And they don’t even call to tell you that they’re running late or that they need to reschedule. Really?!
Therefore, when I needed to get a chip repaired on two cars, at two different times, it was REFRESHING to meet Alex, who contacted me soon after I left a message for him, and was on time and courteous for both appointments. And he also knows his stuff!
He explained the types of chips I had, and was confident that he could fix them, though because the one was in pretty bad shape, he cautioned me that there was ‘a chance’ that it could get worse when he started working on it. I appreciated his honesty.
Anyway, both chips came out beautifully, and he walked away with a VERY HAPPY customer.
He is now my go-​to for windshield chip repair, and someone I would definitely recommend to others.

Owner/​operator Alex is great. He gave me a quote over the phone, showed up right on time, and fixed the dreaded chip in my windshield even quicker than he said it would take. He’s very conscientious about doing a good job… I can’t even see where the chip was. Very honest and professional… highly recommended!

Alex was a joy to work with and did an amazing job!
I had a small but very deep (and according to Alex, challenging, potentially dangerous) hit on the freeway. Called him and he was able to come to my home the next morning, right on time too!
He worked very carefully and cautiously, told me that the type of crack could very quickly and easily destroy my windshield but he was able to fix it and soon was on his way and now this is one less thing to worry about.
Took care of the insurance right there on the spot.
I would recommend him for any questions and definitely for any repairs… I really believe that if I would’ve gone to a shop they would’ve told me it wasn’t fixable and I had to get a new windshield!
Thanks for a great experience!!!

Alex, one of the owners, came to our home and fixed 4 small chips in two cars. These chips were small, less than an inch, but was very noticeable as one was just at the eye level of my BMW x5. After he fixed it, it was less noticeable initially and that was about three months ago. I do not drive more than on average 10−−20 miles a day. Yesterday, I noticed that the small lines at the edges of the chip looked longer and more «whiter» or «brighter» as the sun hit so I called them back as my husband said he guaranteed his work. This is where the second problem occurred. Alex was very defensive stating that «in 7 years, I have never had a problem!» To Alex, I was just trying to explain that it appeared bigger or that it was getting more noticeable by stating that in my perception that it was «whiter». He quickly corrected me by stating that I am not the expert and that when there is a chip in a windshield that the chip actually creates black lines so he stated that that cannot be true. He also said that he often gets a lot of calls like mine (really? Not a good sign.) Regardless, I was not challenging his ability to fix chips well, but just stating that I thought mine was getting bigger.
This conversation went nowhere for me when he said, «unless it is significantly bigger» by stating two inches or more that there was nothing he can do. I tried asking him if he can come out and take a look, and I also said I would be willing to pay for additional cost. However, he kept repeating himself that unless the chip is much larger that there was «nothing» he can do and that he never had a problems… Frankly his attitude was not what I expected as Alex was the one that told my husband that the work was guaranteed. I anticipated receiving some intelligent answers, but instead I was just told that I was not describing the problem correctly to him because windshield chip creates black lines so it can’t be whiter in appearance. He even asked for a picture to understand me. This was ridiculous. It is true that my occupation is not fixing windshields, but from a layman who is driving with a chip on the windshield, the chip looks brighter and noticeable because of light reflecting through the chip. At this point, I was frustrated. I didn’t call to complain nor to challenge his skills; I just called to have the chip fixed so that I wouldn’t need to purchase a new windshield.

Alex is the best!. He is the owner and only operator. that probably explains why he came across as someone who cares about what he does. Very professional, he drives to you. I’ll definitely tell friends and family about him

Very professional, he does a great job, and guarantees his work. He also comes to you!

Very professional!!! Great job. Made it very simple for me! Will recommend to anyone/​everyone! I didn’t realize the windshield could be repaired without being replaced. Saved me a lot of money/​time!