Epic Thrift

I worked there 4 approx 3 months… in that time I was verbally abused by upper management bullied nd
unappreciated!!! after I was fired the management told the other employees if I or my son showed there to ahop 2 call security on us lol how lame are they?!
As a fair warning the store is infested with roaches and they switch the tags on big ticket items so they will never go on sale! they dont check their furniture 4 bed bugs soforth their HIGHLY unprofessional and unfriendly!!! they pull items and reprice them 2 make more money because they are goin out of business!!! they are behind on their taxes over $ 4000.00 dollars 2 be exact lol and all the managers do all day is be rude and smoke cigarettes all day!!! Jacob and Kaci are the reasons the store is failing. and the blob in the back Ely isnt any better!!! I was the friendliest employee that they had! Nd the literally forced me out. But I’m sure the store will feel it!
so if u want 2 experience this 4 yourself, feel free 2 visit Epic u will see first hand 4 yourself GD LUCK

Overly priced. Smelly. Store. Eek.
I was immediately turned off by the smell in this store and in the items they were selling. Ok, all thrift stores have a smell but why does everything from the dressers down to the shoes smell like cigarettes? Ew. It’s required (by Clark county) that you clean/​launder anything that you sell in these stores so it’s a bit shocking that the smells so SO strong.
The staff was friendly but I don’t think that I’ll ever come back here.

my husband and i love epic thrift store. we shop here allllllll the time. i recommend all to come to this store its great prices great customer service. we love it. amazing great stuff. here at flamingo and decatur. on the corner. smiths shopping parking lot. you cant miss it! see you there!!!

I think this is the closest thrift store to the Strip and I always try to check out at least one thrift when I am traveling, to get an idea of local surface culture. (I admit it, in Vegas I was looking for blingy vintage ashtrays, showgirl costumes, and casino visor hats, preferably emblazoned with names from my grandmother’s era — none of that, sadly.) This is a medium sized thrift situated in a strip mall. Well-​organized, with some books and kitchen wares to the left, a little bit of furniture, mens’ and childrens’ clothing in the middle and womens’ clothing to the right. Clothing is organized by type, size and color. I found very little that was vintage or high end, but pricing was average and it was fun to prowl.
It’s okay — probably not worth the trip out there if you are a tourist unless you also want some ramen while you’re in the neighborhood or you are just that fascinated by randomness but I would drop in occasionally if I were a local. Mondays are great deal days it seems — blue tagged items were $ 1 and all had been pulled out from the regular racks and moved to separate racks along the perimeter of the store, plus there was an additional color of tags half-​off.

When I think of «thrift store» this is now what comes to mind. It even SMELLS… thrifty.
One of my favorite things to do is go thrift shopping just to see what kind of weird things can be found. For starters, this place is a pretty decent size — maybe half the size of your average Ross — so it’s not overwhelming. They have everything from scarves to bathroom rugs to power cords here. I bought a little woven basket, three glass tea cups, some old books on random things like insects, the earth, etc. from 1968, some picture frames, and a few other things. Anyway, total was about $ 19.
The staff was really helpful and I like the fact that if you donate items, you get a discount. They also have a table full of info on how they can help you raise money for something that matters to you. I’m sure this store will be a regular stop for me.

Pros: huge selections, great daily sales/​discounts, organized and tidy, some cute/​cool stuff, nice staff.
Cons: wasn’t greeted at the door (they were busy) but a quick hello would have set the tone better, HOT! I nearly wanted to faint the entire time. I really felt bad for the employees. That did not feel like it was workable conditions. However when I mention the heat I shortly heard the A/​C boost on. Lastly all sales are final. I get it, it’s a thrift store but with how hot it was I REALLY didn’t want to change clothes.

Whenever we visit this store it’s friendly staff, low prices & organized merchandise is awesome !!! Everyday is a sale day, HURRAY *****

Epic: adjective. Used to connote a large degree of positivity, like awesome or incredible. Unfortunately, Epic Thrift is epically bad. I’ve been to better garage sales. The experience is complete with nasty odors, dated merchandise, and stray dogs. Seriously.
Upon entering, I was greeted with a foul stench that had notes of cat urine and mothball. This leads one to suspect that the clothes and products are unwashed. I nearly walked out based on that first impression alone.
Majority of stock is extremely dated (all kitchen goods were older than I am), from the books and records to the clothes. Additionally, the clothing racks were not organized. Ladies sections mixed juniors, womens, and plus sizes all on the same rack, while the section of tops contained sleeveless workout-​style tops in with hoodies and jackets in with the dresses. I realize things get put back in the wrong area by customers, but this was consistent throughout the store.
Oh and the dog. Yeah. Someone walked in with a dog. Not a cute purse-​dog in a contained space, but a mid-​sized scrawny-​looking mutt that appeared to be a stray, wandering the store. I thought it had sneaked in until I followed it around and saw a lady pick it up and carry it around with her like a baby. What the actual hell?
Not a single employee said a word to this woman about her pet as she entered or browsed around, or to me, as I spent over half an hour here. Service is nonexistent.

Review for the Decatur location only:
I came here twice to check it out. The first time was good. Prices here were decent for cloths. If you are looking for appliances, books, toys, etc, then the prices are priced a bit too high; so it’s only worth it if you come on sale days, in my opinion. The store is really organized and clean. I always enjoy an organized and clean store. They have A LOT of cloths, but not many appliances, electronics, etc. It’s still a large selection though.
1^st time going:
Customer service was good. You really can’t mess up customer service at a thrift store though. It’s not like anyone is looking for a representative to be readily in an isle saying something like, «have you been helped?» But I observed a guy at the counter being really patient with a persistent older lady who was trying to make a deal with him, in which he kindly tells her he can’t make any deals at the store — repeatedly. Maybe she was being ridiculous or something, so I was quite impressed with how he dealt with it. So 5-​star on the first day here.
2^nd time going (04/​07/​2015):
Customer service was hostile! Some kids took some toys off the shelves and played with it on the floor, then left it lying around. I don’t know whether the mother was going to pick up after them or not, but let’s assume not. An employee comes over and gives them an attitude. Went something like, «What the hell happened over here? Uh-​uh. Unacceptable.» She slams the toys back on the shelves. Mother replies, «Well, the kids just took something off the shelves and it just fell. It’s what you’re paid for to pick things up anyways.» Employee replies, «We’re not paid to pick things up things that others leave on the floor. Or the mess being left around.» Anyways, I go around the store and leave them be, because it’s none of my business. As I was leaving the store, I can still hear her bitching about cleaning up after the kids to her coworker. Customer service score today was a 0 star. It may have been none of my business, but she made me leave the store with her attitude. I was wearing a hat because it’s windy, and the store policy on the door says to remove hoodies and sunglasses before entering. So if she had come up to me and gave me an attitude about my hat, I would have punched her face in. It’s not WHAT you say, it’s HOW you say it.
I have never rated a 1-​star before in any of my reviews. In fact, if I didn’t have a 5-​star experience, I don’t waste any time writing a review at all. So I feel like I completely wasted my time today, but I am vengeful when it comes to «hostile» customer service. I don’t care about bad customer service, but I do care about confrontational customer service. It needs to be fixed. This employee needs to be reprimanded.
Update:
I received a message from Epic Thrift the next morning after this 1-​star review. They assured me that their employee (s) would be re-​trained. I’m glad to hear that. I wasn’t looking to get anyone fired. Hearing that she’ll get retrained sounds to me that the business cares about their customers.

Great store… love it here. We always makes a stop here when we are in the neighborhood

Let me just say shopping at this store can never get old. I’ve been here five or Six times and still can’t get enough. Right when you walk though the door they welcome you and are eager to let you know the sale of the day. The sale floor is well organized and fully stocked. Anytime I shop I always find things at a decent price and love it. Check out is always easy and a pleasure un like goodwill were they seem have attitude. I love shopping at epic and would recommend it to all my friends and anyone who hasn’t.

this is my favorite thrift store of them all!
beats goodwill, savers, salvation army etc…
everything is priced JUST RIGHT!
The staff is so helpful, and is always with a smile
store is in good shape, everything looks in order and easy to find, that’s what I LOVE about here, other thrift stores are just a huge mess.
this place definitely gets a FIVE STAR from ME :)

There are 2 Locations that I Know of So Far… This Review is STRICTLY for the Decatur Location!
The Decatur Location is Much Smaller than the Tropicana Location, It Opened up in October 2014, and located in a Strip Mall on Decatur and Flamingo!
Upon Entering the Store, You will See the Daily Specials on a Board telling you what Colored Tickets are on Sale, The Store is Neatly Organized, and there are Signs Above to Tell you Exactly where things are in the Store!
And Although I Find the Merchandise to be Priced a Little More than Other Thrift Stores, You can Still Find a Good Deal if You Look Really Good and, Take Your Time!
«Another Man’s Trash is Another Man’s Treasure» =)
As I have Stated Before, The Daily Specials are Located in the Center of the Store, but I Will Do You All a Favor and Tell You What they are here… You’re Welcome! haha
The Specials are as Follows:
Mondays– Member’s save 20%, and Selected Colored Tags are $ 1.00 (Check with Cashier about being a Member)
Tuesdays– Veteran’s Save 50% (Show your Military I. D)
Wednesdays– Seniors Save 50% Off Merchandise (Show I. D)
Thursdays– Students Save 30% off Merchandise (Show I. D)
Fridays– 30% Children’s Clothing.
I Love Shopping at Thrift Stores… So if you are in the Area, Go Check it out… You May Find Your Treasure Here!

This place is terribly overpriced. I saw several hoodies that were priced between $ 10 – 13 and were obviously dirty; stains of who knows what down the front. Savers and Deseret has cleaner and newer styles for half that price. The clothes were organized fairly well though.
In addition, the store itself is pretty messy. There are lots of clothes, but home goods and furniture there isn’t much. The furniture is actually in pretty bad shape. Stuff you couldn’t give away!
The kicker here was that the staff here was just standing around gossiping. They had a tangle of Z racks in the aisles by the entrance/​exit and nothing on them. If the racks aren’t being used, they should be put away for safety’s sake.