Enviro Safe Pest Control

Thank you for being a great pest company. always on top of it.
I have been with them since 2011. very clean and professional.
not harmful to my pets either.

This is a wonderful company with such amazing people. Great service at a great price!!!

During our first summer in our home, we’ve had multiple run-​ins with scorpions having made entry into our home. After about the fifth scorpion, we’ve finally had enough and decided to contact EnviroSafe. Kenny arrived to our home the following day and provided us with extensive background of these scorpions that have apprently been invading areas of the valley for quite some time. Their customer service is on point, they are very accommodating when you have requests for additional areas of your home to be sprayed that are outside of the normal routine spray service. I’ve recommended this company to my coworkers and they’ve been happy with their service as well!

Less than 0 stars if possible! I had been a customer for a couple of years and never had a problem only because I paid our bill on time (but that’s because you really don’t have a choice). We hit a huge financial crisis and I called to cancel our service. They kept trying to get us to reschedule. I told them I couldn’t pay them so not to come out and completely cancel our account with them. The girl I spoke with said she couldn’t do that I asked for a return call from the manager and never received one. Instead the following day I received a message to reschedule and I was trying to figure out what they didn’t understand about «I can’t pay you!» Less than a week a letter informing us they had made several attempts to collect a payment (for service never performed) and were sending us to collections. Months later receive a notice from a collection agency for 6 months worth of service. Enviro safe is a bottom feeder. I can understand if I hadn’t paid for service provided but there’s been no service and I explained that I had no money to pay them. So if I couldn’t pay $ 95 why do they think I can afford almost $ 600?! With every person, creditor etc we contacted about our situation Enviro safe is the only one who responded in this fashion. It’s says a lot about this company

Nice company.

I used to be events director at our local farm animal sanctuary and when they got ready to bring in another set of animals I noticed one of the buildings had a small area of suspicious looking webs…
Enviro came out the next day… checked the entire five acre property and as I suspected… black widow nests were found! Well needless to say when the sanctuary owner got the report we made sure that they were taken care of and they were out of the area that the animals would be living in :)
After I selected them for the owner they explained that all the materials used and humane relocation practices are safe for all animals, I decided that last year, our new house would be inspected and treated or taken care of by Enviro.
In the clear (prior to purchase of our new home) on our termite inspection, I was impressed with the service of checking out the rest of the property while they were here.
Aaron our regular service guy is very nice and prompt.
No complaints, I have used them in commercial and residential setting for almost two years now. Billing is easy, they bill our card every quarter when they come out and they keep our gate codes on file. I get an email as a reminder and also as a receipt conformation.
I believe our billing is $ 65? every quarter, they will come out anytime for follow ups for free if needed. I haven’t needed to call them extra but I’m surprised to not see any activity since we have almost a half acre, a pool, lots of grass, lots of landscaping, and 50 – 60 year old trees on our property.
Satisfied customer! Not sure what these other people are talking about but we did not sign a contract!

I have to say that this company is extraordinary!!! The have amazing people on staff and do a wonderful job! I have so many friends that use their service and are saying the same things! Keep up the great work!

Note — I would give zero stars if possible.
I called this company to come spray for bugs. I asked about prices on the phone beforehand and was told a monthly price plus what the cost would be if they just came out that day. When the tech arrived to spray, he presented me with a year-​long contract and said he couldn’t spray unless I signed it. I didn’t really know what to do since I didn’t want to sign a contract, but he was there, I had taken time off work to wait for him to show up and I really needed the house sprayed. I signed the contract and got my house sprayed.
After the tech left, I read the contract and found you could cancel within 3 business days. I decided to do that as I suspected I might move before the year was up and I felt that Enviro Safe had been dishonest with me when I first called by not telling me you had to sign a year contract. When I called to cancel, I was told there was not a cancellation provision. I explained there was and was told the owner would have to call me back. Kurt the owner called me back and immediately started yelling at me. Even though I told him I was obviously going to pay him for the one-​time spray, he told me he was going to charge my card for 6 months of service. He kept yelling at me that he had been in business a long time and he knew how to run a business. He also said I would be sorry if I tried to cancel. I asked him if he was really threatening me. He eventually agreed not to charge my card, but the whole situation was bizarre and freaked me out. It wasn’t as if I was yelling at him so I don’t understand why a business owner would treat someone like that who could potentially recommend future clients.
Consumer beware — you do not want to give this guy your credit card number or address.

This company lacks professionalism and service. Management just boosts on how long they have been in business! I’m a small business owner and would never take that approach to smooth over lack of quality service.
They are extremely expensive and do not stand behind their model“Making a world of difference”, instead, they hire technicians that are not knowledgeable or poorly trained exterminators. Every time they come out to rid wasps, hornets, or bees, they say they have to call their manager, act like they don’t want to do the job, and come ill prepared without sufficient spray! One technician ran from the hornets as he was spraying & then, ran out of the chemical! He said that’s all he can do! Today, I called for bee service in my date palm, and as usual, the technician came out, looked at it & said he could not do anything! Their advertisement clearly states they do bee removal, bugs, wasps, spiders, and so on… but, can not fulfill their their contractual agreement for $ 495 a year and $ 65 per service! What am I paying for if I’m not getting the service? My contract ends on 9-​11-​2014 and spoke with a supervisor/​manager today to terminate services today! Did he suggest a 2 month
credit for ending it early? Of course not!
Please do not use this service, it was a tough, ruthless company to deal with at the start and did not get any better!

This company could really use a customer service course because while most people dont know the first thing about pest control operations, i certainly don’t like blatantly being hustled by some RUDE salesman’s half assed approach at telling me that «all the other companies take my money and waste my time with one time sprays» because «it doesnt work». First of all, noone has a spray that lasts FOREVER. So of course your going to EVENTUALLY need another spray. but that does not mean you should use that as ammo to UPSELL unsuspecting people more service/​product than necessary. Not to mention the review that states that you have used toxic chemicals, being an ‘enviornmentally safe’ company? Shame on you. 360° all around unethical and unprofessional company.

Envirosafe Poisoned our Cat!
— Envirosafe pest control sales rep Kurt (feel free to call him at 702.385.1269) told me that the substance they would use in our home was pet safe. Our youngest cat has been twitching from what the vet has said that is a direct result of the product they used.
Clark County Poison Control has told us that the chemicals they used are in fact toxic to cats. We have paperwork that the spray technician signed showing what chemicals and the amounts were used. When conveyed to CCPC, those chemicals were confirmed to be toxic.
* I would like to warn ANYONE considering using Envirosafe to NOT use them. When I called to talk to Kurt about this problem, I was placed on speakerphone. When I asked to whom else I was speaking, I got no reply. I said that I have a statement from Clark County Poison Control stating that their chemicals are toxic and I asked if we really needed to get legal counci involved, Kurt smugly said «I welcome you to get legal council involved.» When I said «Thank you for being professional about this,» the reply was «You wouldn’t know professional if it kicked you in the teeth».
* I would like to not only warn anyone considering using this company, but I would like to ask the help of all animal rescues to boycott this business and warn others from ever using this company.
* I would love if any local media, ahem 8 News Now, would like to ask Envirosafe about the chemicals they use and how their opinion of the product they use is somehow different than what Clark County Poison Control has as fact.
I should have read the reviews in detail before agreeing to invite this company into our home. Reader, please don’t make the mistake that I have made.

EnviroSafe Pest Control is an absolute joke of an organization with horrible customer service. I have had a rat issue on my roof for the past 1.5 years. I called them since they came up on google first to get this taken care of. I explained the problem and they came out to check it out. They informed me that they can do rat control and will neutralize the problem. But before all of that, I signed up for bug control contract. I didn’t really want to but I figured, hey these guys are going to handle the rate issue.
Turns out, they just sat bait stations out in my yard. For $ 300. I had these things for months and nobody was communicating if they were working or anything. I still have rats. I wanted traps on my roof to get them. EnviroSafe said they can’t legally get on the roof to take care of the rats. Okay cool I’ll cancel the bait stations please come and get them. So I ran into the tech today and he said he didn’t have documentation to get rid of the bait stations. Also, I had moved the stations which is apparently illegal. I had no idea. I said just get rid of them. He did.
Here’s the doozy. Just called to cancel the bug control because I know have a guy who will set traps on the roof and also do bug control. I called and spoke to Kurt and said I was dissapointed with the service and am using someone else. He asked who, I said I wasn’t going to tell them, then he starts saying «I’m bashing his company, what the other guy is doing is illegal and I should just hang up the phone because he won’t put up with that.» I’m like «put up with what?» He says «just hang up the phone». I’m like «dude I’m not bashing your company, nobody communicated with me about the bait stations whether they were working, I’m using someone else and just want to cancel the service. So, you hang up». And he did. What a shitty customer service experience. So I’m posting this on multiple review websites, Facebook, google whatever. These guys are a ripoff, their customer service is crap and they’re a bunch of babies. Don’t believe the 5-​star reviews they are fabricated.

I agree with this latest post, service was okay until we had to cancel due to the sale of my home. They stated there would be a cancelation fee when I had never signed a contract. Don’t use this company just go to Bulwark pest control instead. I used them prior to this company and they had avery professional service.

Worst pest control company I have ever dealt with! I urge anyone needing pest control services to be careful.
This company should not get even a star, but you have to give at least 1 star to create a post.
I tried to cancel my service because my house sold, I asked if they could transfer service to a new location, and this guy Kirk or Kurt who says he is the owner told me I had a cancelation fee of $ 300 (which is alright because if i signed an agreement i would hold up that agreement on my end) but when I asked for proof of this service contract he would not provide it. Told me he doesn’t need to show proof of anything.
«He has been around since 95 and does not need me.»
Be careful!
There is no disclosure of service agreements, and because this company has your credit card on file they believe they can hold you hostage to their cancelation fee. They would rather threaten you than work with you.
Where is the customer service?
It’s not here.

I’ve been using their service for almost a year. Their customer service is great. Ive never had a bug in my house. That’s all I care about. #5201

These guys got the job done when others couldn’t seem to after repeated attempts.
I am always a little hesitant to use pest control inside my home. I just don’t like the idea of poisons where i eat and sleep, no matter how remote. However, after a pretty significant infestation of roaches in my last apartment I was over my issues pretty quickly.
The apartment I was living in is known for pretty good resident satisfaction (Camden), so I decided to just let them take care of it since they don’t charge for it. Well, those guys sprayed and sprayed every week for 4 weeks and it still felt like I was waking up in Joe’s Apartment every morning.
Finally I went to the office for the third time to complain and they finally told me to have the treatment done myself and they would pay or reimburse me for a reasonable treatment.
A friend of mine who has several pets (and also thinks they are people) referred me to Enviro Safe, because she said they always treat her well, and seemed to have a genuine concern for the animals with regards to their treatments.
So I called.
After explaining the situation to Mike in their front office he handled everything for me.
Even though it was only a single treatment for a small apartment, they came 2 days later… sprayed…and that was it. No more roaches.
When it came time for billing I just explained the situation and they handled it directly with the office so that I didn’t have to.
I have since move from Vegas, but if you are in the area and need this service I highly recommend these guys.

If I could give this place Zero stars, I would.
We had Enviro-​Safe for about 1.5 years. We built our home in the southeast part of the valley, and I hate roaches, so we had to have pest control. During the first visit, the staff was friendly, helpful, and overly eager to get our credit card information so they could start charging us.
Over the course of the next 18 months, the owner has been rude, uncooperative, uncommunicative, and just downright mean to us. We are supposed to be on a bi-​monthly schedule (every other month), but every time I have to call them to schedule an appointment. And I don’t mean that I call the day the 2 months is up — I give them a week or so to call me, which they never have. And I get yelled at on the phone when I call because I should, and I quote, «…keep your pants on — you aren’t the only person we service and you aren’t that high on the list». I kid you not.
While we don’t have roaches or spiders in the house, we do have silverfish. Why? Because the stuff they are using to spray for bugs isn’t working on them. When I ask them what they are going to do about it, I’m told «…go get a can of raid and use that on them».
The final straw was with our most recent bill. In April they came out and sprayed. In June they came out and sprayed. I get my credit card bill at the end of June, and the charge is $ 155 and not $ 65. I call them to find out why. I’m told that the card was declined in April, and they billed us for both April and June, along with a late fee, in June. I asked them why we weren’t notified when the charge was declined, and I was told that «…it’s not our responsibility to chase down delinquents like yourself who cannot get your finances in order».
I will never use these guys again. I hate paying for service and getting told I’m a problem when all I want is what I’ve paid for.