Double Eagle RV & Engine Repairs

Had an intermittent issue with my 2003 Southwind RV. I was extremly impressed with Double Eagles patience and knowledge in repairing such a difficult problem. They are always curtious and polite. I would highly recommend Double Eagle RV.

Our maiden voyage in our new rig and as luck would have it, our slide out got stuck ! As we were passing through, they saw us last minute and fixed it for a very reasonable rate! It doesn’t have all the glitz and glamour of some other rv places, but honest, friendly, invaluable service wins every time! Thank you Kathy!

We have an older RV that needs patience and creativity — that is just what Double Eagle excels at. We aren’t in a rush and don’t need a fancy facilities. We would much rather have knowledgeable, experienced, and reasonably priced expertise willing to work with us.

After reading the other reviews I was hesitant to bring my RV here. My experience was 5 star all the way. They people are great and very friendly. They took care of a list of maintenance request and a couple problems I was having all with in the time promised. I will be back.

Thank goodness for Double Eagle. My folks and I were driving our 20 yr old Bounder home to Arizona, and were coming down the grade into Las Vegas when our brakes came to the end of their service life. The brake pads started chewing into the rotors (metal to metal) by the time we reached the bottom of the hill. I was feeling pretty vulnerable to be 5 hrs from home and my trusted mechanics. We limped into an RV park where they recommended Double Eagle RV Repair.(It was only a mile away) I called Cathy, the manager, and set an appt for 9:30am. The service techs jumped right on it and actually showed us that just the front brakes were bad. The rears were still fine. Nick gave us the estimate with the price breakdown and ordered the parts. He said we would be back on the road about 3:00pm.
At 2:00pm, Cathy called and told me we could pick it up at 2:20!
Being a woman, I am leery of mechanics and was ready for some «extra» parts or «unanticipated» issues, but this was not the case. Just the parts and labor as quoted. Yay!
The bonus for me was when Cathy and Tom said that if I was ever in the need for a second opinion about future repairs or parts needed for our RV, just shoot them an email and they would be happy to advise.
I highly recommend them and would certainly return. I found them to be honest and personable.

Honestly, you have to stay on top of this business to get your service done correctly. They are not even listed as an Onan generator shop on Onan’s fairly up-​to-​date site. It took three tries to get generator service done correctly. Each time there was a lot of humming and hawing about «well, that’s just the way these things work.» Any moment I was expecting one of the characters from Duck Dynasty to walk in and mumble something about the toilets are clogged with cabbage.

If you have 5 months to wait for your service to be completed, then this just might be the place for you! Unfortunately, I would have liked my vehicle back months before that! They did manage to fix most of things we asked of them and my husband was satisfied with the work. I honestly think that they should have offered us some kind of discount off of our $ 2000 bill since it was 5 months after we dropped it off. I would not return to this repair shop for any further work.

I try to make a point of finding something positive in every experience, but these guys… sheesh. When we balked at leaving our RV overnight before anything had been done, we were told they had an «overnight» mechanic who was gonna be working on it. Yeah, now I type it I know how stupid that sounds. We were promised it would be ready by 12pm next day. Time rolls around, no call, nothing — husband goes down there and NOTHING. No one had even looked at it. Charged us a diagnostic fee to get our vehicle back, even though they had diagnosed nothing. Don’t waste your time.

Being a small business owner, I never write scathing reviews. I was so insulted, that has changed. I run my business out of my RV. I set an appointment in the middle of the week and cleared my work schedule to allow for repairs. The next day I went to pick up my business and not only had they done absolutely nothing to it, they had called in a competitor to gossip about me. The mechanic Fernando even tried the old cover your hand in axle grease and yell «we have a problem». Oldest trick in the mechanics book and typically reserved for people they think are idiots. All said, it cost me $ 120 just to park with them overnight and several grand in business. I sincerely hope this review costs them as much business as their immature games cost me. NEVER USE THEM.

We were having a problem and they were working on an RV next to ours. They charged us $ 154.00 and didn’t fix anything. In fact they caused another problem that I had to fix. They recommended that we take it to them so they could fix it. They diagnosed the problem, however, it was the wrong diagnoses. Johnny Walker RV took the RV and had it fixed in a ½ hour and they only charged us $ 54.00. I will never use these people again and I will never recommend them. They caused more problems and fixed nothing.