Discount Tire Store – Las Vegas, NV

My husband and I are driving from Denver to LA. We blew a tire 100 miles into Utah at 1am. We limped all the way to Vegas on a spare (nowhere was open). My mom called ahead to let them know we were coming. She talked to Evan (whom she said was very courteous). Chris is actually the one who helped us. He got us two tires at a good price and put the tires on while we ate breakfast. They even put our jack and spare tire back exactly where it came from. Additionally, they made sure that the two tires we got two weeks were properly installed and inflated (the other company did not).

I’m not from the area and I was in Vegas on sort of a mini trip for a couple of days. Just when I got in to city limits, the tire pressure light went off in my car. I brushed it off as just a product or being on the freeway for 7 hours, and thought it was nothing to worry about. Then, when I got my car back from the valet while I was all packed up and ready to go, we saw that my tire was nearly flat.
I frantically looked on Unilocal for a place to refill my tire or, if possible, patch it for as inexpensively as possible. This was the closest location, and we pulled up and asked if they could fill the tires for us. They let us know that if the tire was patchable, they would do it for free.
All of the staff here were really friendly and very helpful. They didn’t charge us anything for our patch job, and got it done super quickly. In less than half the time I was expecting. Though I will probably never be here again, I would totally recommend going here for the friendly staff and expedient service.

This shop really helps you a lot ! I’m from Los Angeles and spending the weekends here at Las Vegas and ran over into a weird nail spike that inflating the air in my tire so I called and they said they can help me with it and just felt so relief and also they will tell you what kind of tire your dealing with for mine I found out that its not a perfect tire im using now that I know I need to replace them soon! Overall this shop is totally recommended for emergency !!

I have been coming here for YEARS. I’ve dealt with a number of different service representatives, purchased inexpensive and pricey high-​end tires, had 7 different cars serviced, and I’ve never ONCE had a negative experience here.
One would usually attribute this level of service to a manger — and there is likely a strong manager at the helm here – but I can’t help but think that the owner here knows how to hire the right people. Train them properly. And leave customers wanting to come back.
I’ve never been cheated here. I’ve never been talked «down to» here. I’ve never been given inaccurate information here. I’ve never been given false prices or wait times here. And I’ve never gone to another tire shop. Not even another Discount Tire.
Some time ago I went into the shop and purchased a tire to be shipped and installed in a few days. Upon reflection and discussion I called back and switched to a different tire. No problem.
When I walked in days later, the rep was on the phone and assisting another customer. I just stood in line and waited. When there was a pause in his conversation, he looked up at me and remarked, «I’ll be with you in just a minute.»
I’ll pause my review here. You may think that no big deal, but I am regularly disappointed/​surprised at how many high-​end businesses have not trained their hostess, receptionist, and/​or clerk to greet customers.
I gave the rep an important tip about a feature on my car that would impact the tire instillation. After taking the car to the back, the rep let me know how the guys in back were dealing with the information. It was a simple bit of sharing on his part, but those little considerations all let me know that my business matters. He followed up with me even though he didn’t need to.
I can get tires anywhere. And from what I can tell there are lots of Discount Tires shops. And each of those shops had the same tire replacement guarantee that this one has. In addition to that assurance, I get timely service. And some small measure of respect. And information I trust because of years of demonstrated integrity. And all of that that matters to me.
A woman walked in 15 minutes before closing and asked, «Are you guys closed?»
What would another shop say? «We’ll be closing in a few minutes, Ma’am.» They’d add the «Ma’am» to be respectful. That did not happen here.
A different rep responded, «We are open, let me know how I can help you.» Ten minutes before closing, another potential customer came in and was helped. Not rushed and dismissed because of inconvenient timing.
Everything about the way they run that shop lets me know that they want my business. And I’m happy to remain a loyal customer.

I needed a new rim (ran over a curve lol) They’re super helpful and friendly! They were working with my budget and went above and beyond to help me find the right rim. Super fast service thanks guys!

One rainy day made me realize my tires needed to be replaced. Every green light, my tires couldn’t grip the ground and I was slipping. Las Vegas can be notorious for floods, so I didn’t waste anytime. Before going, I decided to call a good friend of mine for some advice on what kind of tires I should get and he referred me to this Discount Tire store. He told me ever since he went there, he doesn’t go anywhere else for all his car part needs. I can see why.
I arrived with no appointment and Rob went out of his way to take great care of me. From the very moment I walked in, he took my car keys and my car was in and out of there in less than 30 mins. I suited for Yokohama tires and my car rides like a new toy. All this time I wondered why my car drifts whenever I turn… I thought I was a true drifter for a second, but it was the quality of my shoes aka tires!!! Now it handles like a beast! I can go 45 mph on a turn with no problem ;) j/​k I’m not that crazy. No heavy foot here I swear!!!
During when my tires were being replaced, Rob let me know how the progress is going and how much more time I had to wait. It was literally the fastest tire service I ever had in my life. I was pleasantly surprised. When I was done, he explained the warranties, when I should come back for a tire pressure check, and tire rotation. Rob was helpful, prompt, and professional. the best guest service I have received at any tire store.
As soon as he mentioned my car is going to be pulled up, while handing me all my paperwork and receipt in a nice envelope. it was already parked right at the front door. As I was saying thank you to Rob and walking out… another associate opened the front door for me while handing me my keys. So courteous!!!
I had a great experience coming to this store and luckily, having a good friend that can refer me to a place he trust is a definite plus. While I ride with ease now, rest assure this place has some reasonable, great prices and exceptional guest service!

Terrible service.
I recently visited this establishment and and was very disappointed. The service was terrible: the every single employee was pushy and rude. I had a hard time getting my receipt. When I finally got it, the receipt for the service was given to me, however I never received a copy of my credit card receipt. When i was given my car back, the tire light on the dashboard was still on. I had to drive back into the shop and ask them why the light was still on. Nobody had any clue what to answer or how to get the light to turn off. It was a freakin’ hassle.
I had a terrible experience. With so many tire shops in town, I will never go back to this Discount Tire or any other one.

Tire pressure light came on during my fist night of the trip visiting Vegas with my wife and our 6-​year-​old son. Didn’t have the gauge with me and was really concerned if I got a nail in my tire. Found this shop through Unilocal.People here were really helpful just like most of the reviewers said. Good thing no nail found, just ended some air. They finished in 5 mins. Employees here were very friendly & helpful!!! We were able to get back on the road next to no time:)

Wish I could give these guys much more than just 5 Stars, especially John. The other day I noticed my air pressure light came on. Put air in it, and noticed a screw in my tire that was fairly close to the sidewall. Took it to the Firestone right up the street from this location, they wouldn’t even attempt to fix it. They wanted to try and sell me new tires. Was told by some people to go to Discount Tires. This location is right across from my work. Explained what happened at Firestone and he grabbed a pair of pliers and pulled the screw out. Luckily it didn’t pierce the tire. I drove to work and realized I also needed a tire rotation since I’m going on a trip. Did the paperwork and within minutes my car was pulled in. John found another nail in another tire and said he’ll take care of it. Within maybe 25 minutes, car was done. He pulled my car out and said I was good to go. I said that I hadn’t paid yet and he said it was on the house after my troubles with other tire places as long as I come back to them. Customer service was beyond outstanding. I won’t go anywhere else but here for anything tire related. This place is phenomenal. My go to place from now on for all my family’s vehicles.

Came here because my tire completely shredded while I was driving on the freeway and I needed a new one with out paying too much. A young man named Ernesto helped me and gave me a great deal. I would deff come back here again. Great customer service and I was out of there in 20 min.

Great staff, excellent service! I moved to this side of town last year and have recently had some tire problems. I’ve been to this location twice for air checks, and twice for foreign objects in my tires, all I the last month! The staff is unfailingly polite and attentive, and have not tried to oversell. I really appreciate the courtesy and also that they take care of my needs and get me right back on the road without haggling or pushing tires that I don’t need. I’ve been buying at Discount Tire all over this town for at least 20 years, and this location has the best staff by far!

These guys are great.
I’ve always bought my tires here, and I always will.
Good prices and good service…
One of the most satisfying consumer experiences I’ve had in years.
No wonder they have so many 5 star reviews!

Unbelievable service! These guys took their time getting 3 nails out of my tire, and didn’t charge me a dime! Amazing.
Thanks!

I got a flat tire last week on one of the two good tires I had in our car. As date and or my life would have it it couldn’t have come at a worse time for me. At a time when my wallet is a little empty till my next pay I went to the trusty guys at discount tire.
I have been a loyal customer of discount tire for over twenty years now. In all this time they have ALWAYS gone way more than far and above to take care of me. Fri was no different. I went in to get my flat fixed because they will always fix a flat tire for free!
Now I should prob mention that my two rear tires are in dire shape. I’m talking real bad. I just didn’t have enough to get new or used tires at that time. I was going to have to wait till Monday our Tuesday to get new tires.
Well the guy who took care of me (I won’t say his name because I wouldn’t want him to get in trouble) really saved my skin. He saw how bad my rear tires we’re and told me that he just came into two used tires that he would put on my car for me to make sure that I was safe to drive again. This isn’t the first time discount tire has saved the day for me. No matter where I’m at in this country I know that where ever there is a discount tire I’m gonna be treated great! I will forever be a loyal and grateful customer!

I had to get my tire replaced right away because my back passenger tire blew out on me. I’ve been to a different location before but this one was closest to me. I thought to go to Discount Tires again because I’ve gotten good and fast service before at a decent price. So that’s one reason why I’m giving them 5 stars and why I chose to come back to them when I needed my tire replaced.
However while I was at this location, I sat by lady who was yelling and being rude to the person who was helping her all because she had to wait 45 minutes total to get her tire shipped from another store and have it replaced. He remained calm and professional throughout the whole time. I think that proves great customer service on that worker’s part. So that’s another reason why they’re getting 5 stars from me!

We just arrived in Las Vegas with an emergency today, one of the tire blowed up because the heat. Luckily nothing happen to us and our truck. We arrived safe and on time for our set up. Thanks to Juan at discount tire who was very friendly, responsive and professional. He took care of us quickly and got us back on track!

This is it, this is the best tire place you’ll ever encounter. Don’t look further, don’t scroll down. Just find the directions to this store and go!
Unbelievably great service. Website was easy to use and the appointment setup was simple. Arrived early in the morning and all the staff greeted me. They were prepared to order my non-​standard 19 inch tires if necessary, but turned out to be a nail which could be plugged up.
Talked to Mike about shipping winter tires home to Canada while I waited. Helpful, courteous and just good people, ya know? In no time, it was done. Pulled out my wallet… but they wouldn’t take anything. ‘We don’t charge anything for flats.’ I was speechless, seriously, I felt bad! So I left very, very happy.
But the story doesn’t end there…
References from happy clients are useless. What really impresses, is when things go wrong, what happens then? How did the retailer fix something if a problem arises?
We were staying there for a conference in Vegas and now driving to the Grand Canyon and then onto Phoenix. So, I return to Ballys to pick up my family and the warning light for the same damn tire is on! Wtf?!? Back we all go to Discount Tire, family in tow.
They are preparing to close. Crap! But, different from every car dealership, these guys quickly jump in and take a look. Mike breaks the ice right away ‘couldn’t stay away?’ That calms me down and I appreciate it. They take the tire off, and the plug was working fine. The nail had put a tiny pinprick in the sidewall. They had never seen this before. So, it needs to be replaced. But the 19 inch isn’t in, since it couldn’t be shipped in till next morning. No problem, the guys set me up with their counterpart in Flagstaff for the next morning, tire goes back on, and I use that spray foam stuff as a stopgap. I pull out my wallet again, insist on giving them something… to no avail.
That’s customer service. That’s satisfaction. And I will now be a cheerleader for this company.
When are you expanding to Vancouver, BC and all of Canada?!?

Discount Tires is the best place to get tire replacement in Las Vegas. We have gone there for many years. The service is always great, Prices reasonable, fast and couteous service.
The best part about Discount Tires is all the various locations located throughout Las Vegas. Two thumbs up for me!

My wife called in advance and spoke with Raul. She stated that we went to a Discount Tire in Lake Havasu and had a balance some and while on a road trip, it feels as if one of the weights came off.
Raul told my wife there would be no charge for a rebalancing.
When I arrived at the store, Larry and Raul tried to tell me there WOULD be a cost for balancing and they already informed my wife of the fee.
I advised them both that although my wife was the one they spoke to on the phone, I was a few feet from her and heard the entire conversation.
They then tried to tell me that I needed new tires, etc. Come on, man, just do what you promised that’s all I ask!

Discount Tires on Maryland Parkway has been my go-​to place for my tires for years. I had a rear tire that was extremely low and decided I better get it to the shop.
Of course, I had let it go way too long and the tire was useless. Had to be replaced! However, they let me know they had to order the tire. I gave them a call on the day they said it would be in and they told me to come on down! I showed up about 20 minutes later and they took my car right away.
The staff is very nice here and they did not try to get me to buy anything else or pull a fast one on me. Also, they remembered to put my VW’s tire lock back in the place where I told them they could find it. I have had people forget before and then I had to buy a brand new one and those things are not cheap.
It’s nice that they drive your car right up to the door when it is done. They call you and it is already running right there for you with the door open, AC on, and ready to go. Very, very good customer service here.