Discount Tire Store – Las Vegas, NV

Maybe I’m biased because I’ve had such negative recent experiences regarding tire service:
1. A 6 hour wait-​time at Prestige, w/​no tire replacement! They were out of stock but apparently had to do a recall servicing to the software, and now my wife’s dash is half-​lit!
2. A 4 hour wait-​time at Firestone (w/​an appointment) — where they just left the full-​size spare in the back of my wife’s truck!)
I called Discount Tire that day, scheduled an appointment, came in early, was told it’d be a bit of a wait, 45 minutes. I laughed, briefly explaining my past experiences.
52 minutes later I had keys in hand and was on my way.
Thank you Discount Tire for:
A. Providing effective, efficient service
B. Being $ 50-​$ 70 cheaper than both of the other locations!
Yes, that’s right! Better service, and less expensive!

We have been customers of America’s Tire/​Discount Tire for many years. Clearly, we continue to come back so we are happy with their products and service. Being new to Las Vegas we searched out the nearest location as we needed new tires on one of our cars. Turns out we had a warranty after checking the records, which was a good thing because we had only put 16K on this set and they already needed replacing. Unfortunately, the service advisor at this location named Mark, said there wasn’t a warranty (although the manager Matthew had no problem finding it later); good thing we had the paperwork. This was the beginning of a very unpleasant interaction with Mark wherein we asked to speak to a manager but was told no that was not possible. When they sent the customer satisfaction survey my husband was honest about unhappy he was with the whole experience. That’s when the manager, Matthew (who was available although Mark wouldn’t go get him), apologized, said none of this would have happened had he known about it and said he would refund the items we were charged for inappropriately. I went in the next day and Matthew, who was so professional and so kind and accomodating refunded the money no questions asked. Thank you to Matthew who made a bad situation right. Thanks to Matthew, we will be back because I need tires on my car soon. As long as I don’t have to deal with Mark I will gladly continue to come here for all my tires. This facility is very nice, and very clean which is an indication of how well it’s run my Matthew.

great customer service! everyone is polite and they never keep you waiting! they fixed my tpms (tire pressure msnagement system) for free!
thanks guys!

Called on a Saturday and they were able to replace all 4 tires that day within 2 hours. First impression was very positive

Left front tire completely flat.
Made an appointment via their website for next day. First time customer.
One of service managers went out and looked at tire. He said it could not be repaired. Tire had 2 one inch long gashes in tread.
Technician took car into shop; removed «donut» spare; filled all tires with air; and fixed flat tire.
Another service manager told me tire was repaired and I was «good to go».
Asked him, «How Much?» He said, «NO CHARGE»!! I said, «WHAAAAAAT»
He repeated no charge.
Whole «ordeal» took only about 45 minutes.
Class act! They have my tire business from now on.

Super friendly staff great customer service.
Only reason I didn’t give them 5 stars is because there is literally nothing to do while u wait no tv no snacks coffee ect. limited seating.

I brought my Jaguar to this service shop to have a slow leak patched in my tire on almost new tires, I only have about 5000 miles on them. I was told that there were two nails in the tire in close proximity and because of that it could not be patched and I would have to purchase a new tire, and because my rear tires are discontinued I would have to purchase two new rear tires so the tread would match! So, I brought my Jaguar to another tire repair shop and they fixed it no problem in about 10 minutes using a patch.
That discount tire locations was trying to rip me off for 2 new tires, I have been to other discount tire locations and have never been treated like a fool. I am a car guy, and I knew what they were up to. I just feel bad for everybody else who gets taken by these kinds of scams

Awesome service. Quick repairs and a friendly staff. Give it a go and you wont be disappointed

Made an appointment for 10 on a Saturday. They were very busy, but got me out in less than an hour with 4 new tires. Good price, fast service an almost no up selling. Highly recommended.

This is a good honest tire shop. I called and checked to see if they had the correct tire sizes for my Corvette and they told me they would have to special order them due to the unusual size of the wheel. I gave them a $ 20 deposit and made an appointment to get them installed latter that week. I should up at the appointed time and they promptly installed the new tires within 45 minutes as they had promised. Total price out the door was $ 679, which is very reasonable for these tires. This was a nice, no hassle, no bait and switch experience. I will definitely patronize them again for future tire purchases.

So we had a blowout on our truck and got new tires but I had no idea what to do with the old tires. Republic Services wouldn’t take them as bulk trash and the landfill wouldn’t take them because they are mounted on rims.
I called this place up and they said they’d take them for $ 16.50 per tire and dispose of them.
I went over there today 5−2−15 around 2PM and they helped me right away and even unloaded them for me. Thanks guys!!!

10 star service! Friendly, super patient with all of my questions. No hesitation to price match and get me taken care of. Thank you Jeff and team! Keep up the good work!

Came here after visiting a different discount tire store that I wasn’t very pleased with. I was very pleased with the professionalism off the employees here and cleanliness of the store. I will be making this my new tire store. Thanks for taking care of me in a very timely manner.

Very efficient and friendly staff. We stop here when visiting LV and always a great experience without the long wait or any hassle.

Recently we drove to Las Vegas for my sister in law’s wedding. I like to drive fast, and the high speed for almost four hours was probably the reason my ‘check tire pressure’ warning light came on.
Knowing that we needed to drive all the way back, I did not want to risk doing so on low tires. I was mentioning this to my brother in law and asked him where the nearest gas station was that had air to fill up our tires. He suggested going to Discount Tire. They would check the air and fill up all my tires for free. It sounded good to me!
I called on Boxing Day at 8:45am to make sure they were open. A nice gentleman was very friendly and said yes they are indeed open. He said to just pull in to the first lane and they’d take care of me.
I drove there and saw four cars already being serviced in all of the lanes. I was worried I would have to wait. Then Matthew walked up to me and directed me to the leftmost lane, which I did not realize was open. In less than five minutes he filled up my tires and I was on my way! He did not try to sell me anything or tell me anything was broken. He informed me that my tires were down to 26 psi, and the cold weather may have been a contributing factor. He was super friendly and knowledgable.
I think it’s great that they offer free tire checks. If I lived in the area I would be a return customer. It gives them a good reputation for customer service. This is exactly what a good business should be doing. They would earn my future business if I ever happen to need tires while I’m in Vegas.

Came here on my way out of town the day after Thanksgiving. Was just looking to get a tire patched. Spoke with taylor. Went above and beyond. It had been punctured so I had to buy a new tire but taylor put the new tire on so fast I barely had time to blink. He made it such a quick and easy process.

I have been coming to this Discount Tire for the last few years now and I have never had a problem. The workers here are always courteous, nice and professional. The staff has always been honest with me no matter the situation and I respect that a lot. I would recommend this location 100% to anyone. Their tire prices are also reasonable and the staff might ask you if you would like new rims or something but never try and push a product on you or try to make you purchase something you don’t want.

Wish I knew their secret, they have exceptional customer service. More businesses need to take notice!

It’s not often we have tire troubles, but when we do the BF takes his car to this place.
No matter the location, they’re always with good service. This particular one is rather friendly and helpful.
It’s not usually too busy, but if you’re on a crunch make a appointment just in case. They are usually fast with service so I don’t think this could be the worst wait in your day. We had a flat and replaced all 4 since it was close to time for a replacement anyways. They said they will call but gave us a approximate time of an hour. We went to the Egg and I to eat and in 35 minutes the car was done!
Quick service, honest and always friendly makes us come back here.
Also FYI you can bring in your flat and they will fix it for free even if you’ve never been a customer. Don’t use that fix a flat stuff from the store, just take the tire here for a patch up.

Review #200! Woo Hoo! Let’s bring out some stars!
This Discount Tire went out of their way to help me get some new shoes for my ‘Eva’, the 1986 Honda Prelude Si that sits in my garage. Ode to a classic!
Anyway, I was picky even wanting to get tires for my girl. The Pirellis she had on her were classic too, so classic that they were made in 1998! Yep, the tires I bought with the car were close to 15 years old! I hated to even consider changing them out because they had little wear, 80% tread life, and no signs of cracking. But even the best tires should be considered for change after 10 years time for safety’s sake. Who wants to risk a blowout while cruisin’? Not me!
I considered Sam’s Club and Costco first for a new set of tires. Sam’s was out of the running quickly because they didn’t even offer the right size for my rims. Finding a 13 inch tire is hard now-​a-​days! Off it was to Costco. After a quick search, Costco came out of the gates with ONE set of tires from Michelin. The famed Michelin Defender, their newest high-​end tire. I figured it would cost me a pretty penny since they were top of the line. And I was right. A darn 13 inch tire would cost me $ 91.50 EACH after mounting, install, tax, and fees. About $ 366 for a set of four! Wow that’s expensive! Especially for a car that I will be driving no more than 5000 miles a year (darn right Eva has a ‘classic vehicle’ plate).
I told Costco I would think about it. I’ve heard horror stories about their tire department service from others, and the amount of waiting time needed just to put tires on a car. After the price quote, I was told by Costco that if I dropped my car off at the first signs of opening it would take about 2 – 3 hours for it to get done. If there was someone who managed to get in front of me before my appointment, it would take 3 – 4 hours. Really? Now I’m no mechanic but I do know it shouldn’t take that long to put a tire on a car, especially when you have specific equipment to handle this.
As a giggles experiment I called Discount Tire. I was greeted with a warm tone, and began to speak what I needed. Though I would be up Shi+s Creek when it came down to price because Costco is the supposed ‘price leader’. What happened surprised me. Not only did I see they had the Michelin Defender tire that Costco had, they also had 2 other companies that made tires for my car rim. These were also cheaper than the Michelin ones! But, dude on the phone informed me that they’re cheaper because they were rated for less miles than the Michelin ones. The Michelin Defender tires are rated at 90k miles, which means I wouldn’t have to change the tires for a LONG time with my light driving on Eva. He also mentioned the Michelin tires have a better review rating as well.
Other tires were out, Michelin was IN. But, now it came down to brass tacks. Got the quote from Discount Tire and it was much higher than Costco, like $ 50 higher for the set of four. Told the guy on the phone that I would probably hit Costco instead because of the price difference. He asked me how much they were charging me. A pause, and a few keyboard strokes later, and dude from Discount Tire price-​matched it! Then he came down to $ 360 with tax just to make the number more rounded! Told Discount Tire guy when can we schedule and I was in that next Saturday early.
Upon arriving, I was greeted then asked to assist with mileage on the car. Discount Tire was like, «Nice ride! So clean! This really an 86′? I’ll make sure on the order to tell the guys to be careful with the car.» Then he marked the order in red all over ‘classic’. Before paying, of course I was gonna be upsold. I was prepared to say NO. Was offered their lifetime warranty for $ 20 on EACH tire. I was like, «Nah, I won’t do it unless the total for me is less than $ 400 out the door.» Discount Tire dude was like, «Hmm. Let me see.» A few button clicks later he tells me he can do $ 399.xx out the door. I was on the fence. He tells me that the lifetime warranty covers EVERYTHING on each tire, defects, warping, cracking, nails, even if it is my fault. For the life of the tire. Dammit, I signed up! Comes out to less than $ 10 per tire for warranty.
Tidied up the bill, and sat and watched every move those tire techs did on my baby! They really were careful, took off the rims and center caps gingerly, and went slow with removing my old tires. Even then, the entire job was done in only 30 minutes! No more waiting! Great, friendly, fast, efficient, and reasonable service! Tires were shined, and Eva was pulled out slowly to the parking lot. All new shoes on her! So pretty!
I will be back to Discount Tire for my tire needs for now. Price-​matching and service for me can’t be beat. My Eva and I thank you! Love that new tire smell.