Charleston West Car Wash

I have been coming here for a few months now and it’s my new car wash spot they do a good job better then the pace I was going q

Most of the time I get a pretty decent hand wash. On a few occasions, I have noticed the windows were not as clean as they should have been & had to be redone. Staff is OK, lady at cash register is great, guy checking you in is either a mute or hates life itself. There are cheaper places in town, but this is one of the few places that can offer you a complete hand only wash. As others have said, be prepared to wait.

Cruising down Charleston on my way home in a (filthy) Vegas rained on suv, decided to swing back and give them a try. Was hesitant at first considering I always wash my own cars, but today I had my daughter with me and couldn’t do it myself. After seeing the type of product they were putting out had to try them out A little pricy but only $ 16.95 for an outstanding all hand washing of my 2003 Chevy Truck. They push cars out like clockwork with speediness and effectiveness. Looks better than it did when I drove off the lot!

Slowest car wash in America. Only go there if you have an hour to wait. Apathetic staff. Do a decent job but takes way way too long. Ridiculous.

Price is right (roughly $ 22), wash is good (included tires), but wait was a bit long.
Took about 45 minutes on a Sunday morning around 11:00am.

For $ 9.99 excellent service they clean the windows with window cleaner and a polished my wheels and great shine. Very good service.

Brought my car in this week to have it detailed. Travis was FANTASTIC! Well worth the wait! He took his time, the car was spotless, and he did an AMAZING job. you can tell he is definitely proud of his work. Will definitely be taking my car here again in the future!

I’ve been coming here for the last year and a half. The car washer guys do a good job, the guy who takes your car in is nice, but the woman behind the counter is lousy at customer service. Last time I came in i was told by the nicer (different) counter woman I was at 9 washes (tenth is free) next one is free. I came in today to get my free wash, and the woman charged me $ 28.95. She said it only says 9 in the system. I accepted it and I asked for a piece of paper with date saying my next one was free, since I wanted physical proof in case this happened again. She was totally rude and said tough, she has to charge me what the system says, and she doesn’t have to write anything to me. I’ve spent $ 300 bucks here so far the last couple of months. After my next free wash (if her ancient tracking system doesnt screw me out of that one) this place is getting no more of my money simply because of my experience with her. The other lady is way nicer. Say bye to this loyal customer. I wouldn’t care if it was the low cost package, but i get the highest package everytime because I love my truck. 3 stars for the awesome car wash staff, — 2 just for lousy counter service experience.

Wow! I love this place. I bring all 3 of my cars here and get them all hand washed and waxed. These guys are amazing. Polite, helpful, and take great car of my babies. From their manager Steve to Roberto who does all my cars. I urge everyone to ask for Roberto. He’s great, takes his time and does an amazing job! Prices are better then anywhere in Vegas to!!! Thanks guys, #customerforlife. Oh yea your 10^th car wash is free!

I got my car detailed today for the first time since I bought it. I am so happy to say that they did my car so well it looks just like it did when I first got it. I mean it was spotless and shining bright! I will never even consider taking my car anywhere else. This was the best 2 ½ hour wait… so worth it! Highly recommend.

Love this place. A little hole in the wall with great service. I always have shorty do my detail. He get out the most stubborn stains.

Brought my dually ranch truck in today and they did a great job! It was full of hay, dog and horse hair dirt and grime! It cost $ 160 but they worked on it for 4 hours! They didn’t get it perfect but so close and for as bad as it was I will give it to them! Will be back and it will be way cheaper if I don’t let it get so out of hand…

I had to ask them to go over some spots where they forgot to vacuum.
My entire dashboard. console area, and inside door area was not wiped down. The same streaks and dirt was there from when I brought it in.
The outside was washed pretty well, there was only a couple of spots that wasn’t washed.
I can’t get too upset since it is a pretty cheap place to get a wash.
I come here every once in awhile, and I’ll probably keep coming back.

To begin with I found it difficult knowing where to go and who to talk to as this was my first time here ever. When I approached the lady inside she didn’t seem happy that I needed help but luckily after finding out where to begin with my car the glass guy helped with every concern and was very welcoming unlike inside. There are a few waiting areas inside and out making it every nice. It does look dingy but the best wash I’ve had done by someone other than myself. They know how to be quick and detailed with great prices! Defiantly coming back here every time!!!

Place is really good. They cleaned my car really well and took their time ! Definitely an old school car wash and had little gambling machines, which I thought was pretty cool :)) I’ll definitely be back soon ! Keep up the good work !

I finally went someplace for which I can write a somewhat helpful review:
I’ve got nothing bad to say about this place.
They are organized, efficient, polite, and compared to the East Coast, rather inexpensive.
I’ll give you an example of why I was impressed:
I drive a car which sits very low to the ground.
I selected the regular car wash, which included vacuuming and dusting the inside.
As my car went through the wash, I struck up a conversation with one of the managers or owners… I’m not sure exactly which one.
When my car emerged, most of the bottom half wasn’t washed, probably because the sprays were set to wash higher automobiles.
Before I could even comment on the situation, the owner/​manager ordered someone to drive it around and wash it a 2^nd time.
And, he told them to adjust the sprays lower to accommodate my car.
When my car emerged the 2^nd time, it was totally clean.
Some people might say, «well, that’s what they’re supposed to do,» but I thought that it was especially nice, considering that I didn’t have to personally complain about it.
They have a walk-​through shop with all of the auto knick-​knacks you could imagine, and they also have a car detailing area.
The next time I need a car wash, I will go there.

It’s a decent quick wash place, tires were barely cleaned and most of the outside was fine.
The Inside was pretty lousy. You have to stand next to the service guy and tell him what to clean exactly.
They kind of just expect the tip.

BEST CAR WASH EVER!!!
Make sure you ask for the «Manager’s Special!!!»
That’s where he ashes his cigarette on your car right in front of the cops, that you called, because his (and these are his exact words) «Professionally Trained Car Wash Technicians» make a dug-​through-​the-​clearcoat-​and-​the-​paint ring of scratches around a half-​cleaned bird poop. Then he won’t rectify the situation because you tarnished his business by calling the police, that he told you to call, and that’s after he calls you a liar.
It’s hard to find that great of a level of customer service anymore, and let me tell you, they’ve got it here!!!

I have been going to Charleston West Car Wash since I moved to Vegas 15 years ago. I have always been happy with the service I’ve received. Recently I was there for a wash and a detailer scratched my car. The manager was rude and very unprofessional. He refused to give me the owners phone number but did tell me that the owner lives in another state. I wonder if the owner knows how the manager that he is trusting to run his business is treating his customers? He offered me some free car washes, but refused to take responsibility for the damage that my car received by one of his employees. Why would I take my car back to a place that is dishonest and doesn’t value their customers and their property? I have always recommended this car wash to my family and friends, now I wouldn’t recommend this place to my worst enemy!

Every time I pass by this place, it’s busy. So I decided to take a look to see what I was missing as my brand new vehicle was not looking so brand new anymore.
Lets begin with the prices starting from $ 13.95 and up. I chose to get a wash, wheels, vacuum, and dash board «dust» wash all for 18.95– Not bad. Normally, when I let the owner or customer service guy know that its my fist time at their shop or whatever, they throw in a deal for me– not this place, this dude just wasn’t in the mood to bargin– and that’s okay, I understand, and perhaps they will understand if they don’t get a 5-​star rating or return visit from me: b I mean, c’mon it’s a car wash! Throw in a free air fresher or carpet scrub– SOMETHIN!
Service: Meh. Everything about their service was mediocre. Like they washed the outside pretty well and the tires were nice but they could have done way better on the inside, they missed a couple of spots and one major area that bugged me. They were done quick (20 min), and maybe if they took a little more time I would have received better quality car wash. I thought about getting a wax but the guy told me it would take 3 hours (and there was 1 other customer at the time). I have a tiny car– at the most 1 ½ hour for everything. So I dunno why this place is busy all the time. but I was not impressed.