Chapel Hats

I like hat stores.
I really like hat stores in unexpected places.
Buying hats makes me happy.
The prices at Chapel Hats aren’t too high, and the quality seems to be good. I only wish I’d come in the fall (I was there in July) because I might have found a better selection of fall and winter hats.

Tl;dr: they knowingly double-​charged me on separate credit cards.
The sales associate swiped one of my credit cards, claimed it was rejected, and then swiped another one of my cards. Then I found two identical and duplicate charges on my cards (one on each card) for one transaction.
I’d like to think the store didn’t attempt to maliciously double charge me in hopes I wouldn’t notice.
I called the store, they «apologized,» said it was a common occurrence (how many shoppers have not noticed they’ve been overcharged?), and to date they have not rectified their convenient mistake. Each time they say the manager is out and only the manager can approve retroactive changes. How convenient.
This is an easy fix with a call to my credit card companies, but no one should have to go through this trouble for a friggin’ hat.

My partner and I went with every intention of buying. We went a week prior so I can size his big ol’ dome but decided to bring him to make sure I got the perfect fit. We went in, there was no greet. We were looking at the front table Panama hats clearly interested in at least one. I asked the reluctant sales girl If there were any more hats in the back or any more sizes anywhere else. She says no and continues to just stand there and watch us shuffle through their selections. Being a sales person, I loath poor customer service and theirs were the worst I’ve seen in a while. 3 associates in an intimate setting and NO ONE offered any help. It’s a sad day when you want to spend money and people just don’t want it. Luckily Tommy Bahamas were more accommodating and we walked out with a $ 150 fedora and a Happy Birthday boy. Chapel you need a serious restaff.

Eleven of us crashed the store. Marcus, Kyle, and RJ were gracious, helpful, and fun as we tried on all the awesome hats. What an extensive variety. Several of us left with new chapeaux on our heads. Thanks guys!

I have to admit, I did not think that I can love a hat store but, now that I got that out of the way. I can not say anything else about this place but «WOW» to customer service. Employees at this location goes above and beyond to take care of their customers. I want to personally thank all the employees at this location for all the work they put in. I hope everyone will continue to endorse this shop, so they can keep open for years to come!!!

This is strictly a hat shop. They have tons of hats, every type, shape and size. Really a neat place.
I was there with my wife looking for some head gear for a weekend of pool parties and general vacation time in Las Vegas. Here’s my breakdown:
GOOD 1: They have a fantastic selection, not only in styles but also in price within the styles.
GOOD 2: The staff really know their hats. The lady who helped us really knew everything about all the hats and with a little bit of input from me we were able to pick out a perfect fedora that really set the mood I was looking for that weekend.
BAD 1: There really wasn’t anything bad… it was all good.
Overall this place was just what it said it was and didn’t try being something it wasn’t. It’s a hat shop and they know and sell hats. Give them some honest input about what you want it for, where you plan on wearing it, your budget, and so on… they’ll find you a great hat.
Never thought I would be writing a review about a hat shop but here I am…

Love this place, both the Venetian and Mandalay. I have 3 hats (Fedoras) from Chapel and am very impressed with the quality. I go to Vegas 2 – 3 times a year and this is one of my stops. I’m not a gambler (save for slots), so I buy goodies. The lady at the Venetian shop was so sweet and helpful, she went and got me a feather for my black fedora, out of the back. Every man over 45 should have a nice hat. Women should go back to wearing hats. If I don’t make it in Oct. I will see you in Spring, for my new hat. Gentleman,“a hat is not a hat, until its tilted.”

I always check this place out when in town… they have very friendly staff, very interesting selection and a wide variety of hats in various sizes. The prices range from average to «seriously»? but overall a very cool place to find things you may not see anywhere else!

Friendly, knowledgeable staff (thanks for your help, Veronica!), nice selection of hats with interesting touches.

I love hats, but look good in very few. I think my head is too long… or tall. The staff here is very helpful in finding something right for you, and boy do they have options. One of the employees noticed I had a Goorin Bros. hat on and said she was jealous that I have a few stores very close to where I live. I told her that Chapel Hats has a much bigger selection, and they do.
I finally found a hat that I love, and my girlfriend found 3 or 4, but looked adorable in about 10. The shop is fun. Just stop in and try some hats on; see what works for you. The prices are great, and didn’t find a hat, if I had like it on my block-​head, that I wouldn’t mind paying for. You won’t be disappointed.

I have a hat obsession and so my favorite moment from my most recent Vegas trip might just be Chapel Hats.
Located in the Venetian, this is a must on your list! They have the cutest hats — from faux furry to vintage-​inspired. My guy also had fun and bought one page boy hat — I bought three, well two and one headband with a veil and feathers on it.
I wish the store was a little bit bigger because it can get cramped with so many people in the store but they have plenty of styles to choose from. The girls that work there are also great — super friendly and helpful.

OK I’ll admit we got sucked into this store because there were some very steam punk looking hats in the window for men. I love Las Vegas and while the price of something has never actually stopped me from going inside a store, SOME of the prices of the Men’s hat are quite confusing. 149.99 for what seriously looks like a 15 dollar hat? hm-​mm. While a total tourist trap, the staff were very nice and helpful. The sales lady helping my hubby and I was more than helpful in helping me find a hat that was the right mix of steam punk and total girl. :)

Visted this hat store locaed in the canal shoppes at the Venetian.
Overall the selection is just OK. Various styles of hats but not a large range in hat quality. Everything was wool or felt crushable styles with no real quality hats to be had. For men’s hats the fedora is most prominent and most of the cheaper quality variety.
There were some intriguing leather hats for men but the price precluded me from even considering them.
There was a pretty good selection for women’s hats and headwear and I rated this store as a 3 star mostly for that reason. (would have been lower if just rated on mens hats)
Overall nothing special as far as mens hats go but for the woman who is looking for something a little different and dressy this is a good shop. The saleswoman was knowledgable and helpful. Just wish more quality mens hats were available.