Cashman Crystal

If it weren’t for the beautiful end product and free digital «fun» prints I would definitely give Cashman Crystals a 1– star rating. My boyfriend and I purchased the medium sized square ($ 69 + $ 10 for each face) from the kiosk inside of New York New York. We were told they were extremely busy and we needed to come back the following night to pick up our product. Much to our surprise, we arrived and our crystal still wasn’t ready. The guy looked around and said it should only take a few hours and he’d check in the back. He came back out and said it was done but hadn’t finished the final step which would take an additional 10 minutes. Keep in mind, we are waiting for a show to start so we don’t really have time and we are staying at SLS on the other side of the strip super far from the kiosk. When the guy finally does hand us our crystal they had mistaken what we wanted printed on the stone. It should have said «Love You Always» and instead said «Love Always» he grabbed the paper and said OMG you’re right, apologized and kinda just stood there. We certainly didn’t have time to wait a few hours for another and were leaving the next day to drive back to Arizona. I was upset but figured oh well at least it still makes sense. Unfortunately, the bad experience didn’t stop there. When I get home and unwrap the crystal one of the pegs on the light falls right off! I’m expecting higher quality from a $ 100 purchase than this! I emailed and requested a call from the number on the website and have yet to hear anything. Be careful what you purchase from this company!

Simply beautiful.
It’s a work of art which has been a topic of conversation for everyone that’s seen it!
Recommended!

We were walking through New York, New York when we came upon Cashman Crystal. Very displeased with results and service. I was in Vegas for a conference, my husband was traveling with me, and he thought this would be a nice item to celebrate our wedding from earlier this year. The pictures I had were on facebook and I asked if resolution would be a problem. I was told no. When we picked up the item, our picture is very grainy compared to those on display and our faces our very dark (we are both very fair). The response of the gentleman there was «well those pictures were taken here on site, they should have told you there would be a difference». He was the one I had asked about the resolution! If we were providing a picture that was not going to turn out well, we should have been give some guidance on that, and gotten better service. I am extremely disappointed. We had even spent extra to get a base with changing colors. I would not recommend this vendor, waste of money.

I have seen these several times but this time I stopped at the shop in the Excaliber. It is amazing how they can take picturres from your phone or pc and create a breathtaking memory. I ended up ordering 2 on the spot and ordered a 3^rd by on line site when I got home. The staff is super friendly and knowledgable and Tim acutally helped picked out a better picture. Ordered it Tues., got it Weds. and gave them to my sons on Sunday. Un-​believable.

For our 20^th Wedding Anniversary, my husband and I had a 3D image of ourselves made inside a crystal and it was exceptional. The service was so incredibly fast. Only took 20 minutes to take the picture of us and walk away with our photo permanently enshrined in a crystal. Staff was great and the price was also less than I thought it would be. I’m very satisfied.