Build-a-Bear Workshop

I hate to give this place anything less than 5 stars but tonight we were in there after the parade and the Gals working, always fantastic. They go above and beyond. Even though the store was packed they never made my littles feel rushed during their building time. The reason for the stars gone was the male employee working. I cannot believe his managers didn’t point it out but his BO was absolutely knocking people out. It was so bad that it actually made my husband and I nauseated. You could see other customers in the store shy away from the area he was standing. We opted for a different bear for my son so we didn’t have to get close to him again. I’m sorry to criticize this young man but I feel like this is something easily fixed but necessary to point out.

First time we came in Gerri was great. She greeted us at the door and helped us make our Kevin minion. The experience was awesome and our 2yo loved every minute :) She made sure we new every step and made it fun. We picked our banana accessory and went to checkout. While there we saw a Pawsport and got that too. It’s a pretty handy kids travel guide actually and our cashier, Alona stamped it. She also guided our little one to ring the bell. We just went back today for more accessories and Hannah helped us out. She was very helpful too, showed us a cool back pack for our minion and checked us out. We will definitely be back! Thanks!

I was SOOO happy when this store opened up in Summerlin. Since the Fashion Show location closed I was not about to drive to Henderson for a stuffed animal.
The staff here is truly amazing with the children. Each person takes their time with every kid, making them feel special and important. You never feel rushed, even if there is a line at the stuffing machine.
People think Build-​a-​Bear is just for girls, but they are wrong. I only have a boy and he LOVES coming here! The first one he made was Frosty The Snowman and now he has two Teenage Mutant Ninja Turtles! He’s also received Fredbird, the St. Louis Cardinals mascot, as a gift and loves hearing the «take me out to the ballgame» tune. We still have two more Turtles to get, so I know we’ll be back.
Thanks for making it a store where both boys and girls can enjoy this fun experience!

We came here for my daughters 9^th birthday yesterday. The whole experience was great. Hannah (the cashier) was wonderful! She let my daughter ring the bell and then sang happy birthday to her. Hannah definitely made the experience unforgettable. Great customer service!

I’ve never really been inside a Build-​a Bear store until yesterday. We bought our little buddy one for Christmas. Basically, the process is to browse the plethora of stuffed animals they have on display first. These range from, yes, bears, to Hello Kitty, Batman, Spiderman, Ninja Turtles, the «Frozen» movie characters, and more. Once you make your choice, the animal/​character of your choice is stuffed by one of the kind ladies at the stuffing station. Our pal Deegan chose a Ninja Turtle ($ 25) and he got to insert the toy heart into his turtle after he rubbed the heart, kissed it, and made a wish. I love how the children are able to interact with the making of their new friend. There are tons of accessories to go along with the toy, so I can see how the price tag can go up if your kid goes crazy. Deegan just added swords to his turtle. There’s also a computer station where «birth certificates» are created for your new toy. Overall, this is a great gift for all ages and the prices aren’t too bad at all for the experience and the joy on our little friend’s face. Merry Christmas, D!