Brothers Cleaning Services

This place won’t even except when they do a bad job. They blocked my phone number which led me to give the bad review. I’m sorry but you will not take my money then ignore me for over a month and expect me to brush it off. The owner messaged me saying I need to delete my post because I am only seeking attention and trying to get free services. He said I’m pitiful and a disgrace to Hispanics for telling the truth about their services. I never insulted him even after that giving him the opportunity to still try and fix this and I would delete it. He still offered no help but continued with insults. I screen shot our convo if you need proof. After calling me a liar amongst other things several times I finally just said «if you are not going to offer a solution to the problem then please leave me alone, do not message me again unless you are offering a solution, otherwise it’s harassment» he responded saying he was going to report me to the police… (???) For what I don’t know. Bad Unilocaling? And still continued to insult and offer no help. In every message to and from I said we can still fix the problem. Each time he never addressed it and kept insulting me. I even called from a friends phone since he was readily available to respond instantly to insult me and they said he was not in the office or available AS USUAL as soon as I said who I was they started yelling at me that they already told me they were not going to do anything so what do I want. As I tried to respond they said they could not help me and hung up. I’ve never I’m life been treated so badly by any business and I’m still shocked. I’m the type of person who believes everyone has an off day so I don’t mind calling to try and fix an issue. But EVERY EMPLOYEE here is like that every day. I’m so disgusted by them that I have no problem sending anyone pictures of my home before and after they came. Pictures of our convo. Just to save someone else from these people. I don’t understand how someone can think they will get far with their business by treating people so horribly. And it’s completely crazy to think that just because you are Hispanic you are allowed to screw people over and they should sit silently about it. These people are nothing but bullies hiding behind a business name. If anything they are the disgrace to Hispanics for the services they offer, Hispanics are hard working and very clean. This place is neither of those things. *GOOD REVIEWS ARE FAKE. DONE BY THEM*

Worst cleaning experience ever, do your
Self a favor and hire someone else,
Poor cleaning, aggressive up sell, and
Poor customer service

The service was excellent. The 2 ladies, Lordes & Adriana worked extremely hard and non-​stop the entire time they were here. They were very professional and well qualified to do a great job. Every corner of our house was cleaned thoroughly and efficiently. We were very pleased and more than satisfied with the results. I will definitely use them again in the future.

Had them do a move-​out cleaning for the home we just moved out of. After 4 hours and 2 maids, the place still didn’t look that clean. The kitchen sink didn’t even look like it had been scrubbed, no dusting was done to the blinds… I was pretty disappointed. The reason I’m giving them even two stars is because I did call at 8am and they had maids at my house by 1pm.

I called brothers cleaning at 9AM this morning to have them clean my empty apartment for move out SAME DAY. I was not expecting anyone to be available that last minute on a holiday weekend. However they could get me an appointment time of 2:30. I said sure and to let me know if there were any earlier cancellations. Nicole was nice enough to call me an hour later and said they did have a cancellation for the holiday and were available at noon and there was a half our arrival window. I was delighted. I had cleaners at my place 3.5 hours after I called on the 4^th of July! Two ladies showed up at 12:30. After reading some of the other reviews about them being late, I was happy that Nicole had positioned an arrival window of 12 – 1230. That being they were on time.
these two ladies worked HARD. I know it was a mess and I know the frige stunk like garbage. They did an excellent job making this place Move-​in ready. I will be using them again for my new house on a regular basis. Thank you so much for the last minute fantastic job.

First off, I had to rate 1 star otherwise, my review doesn’t post. Don’t waste your time, efforts and most importantly money. Leo the owner is a horrible business man, this company was hired to clean our house prior to move in, when we arrived to the house it appeared nobody had come to clean. I confronted the owner and told him he needed to fix the problem, said a supervisor would be over to look at the house, little did he know his supervisor agreed and was completely embarrassed, not to mentioned the gal that accompanied the supervisor was one of the gals that was assigned to clean the house, I asked her if she thought this was acceptable and she agreed, she too was embarrassed and apologized on numerous occasions. Clearly the apology didn’t clean my house: bathrooms were dirty, windows filthy, floors a mess, doors disgusting, etc. — if Leo doesn’t have the decency to deal with you face to face he should not have your business. This cleaning company was referred to us at the close of escrow, unless you are going to be home to supervise the work DO NOT HIRE this guy, his crew is lazy and he is a crook.

I would say they did a horrible job but after seeing the house I don’t think they even did anything. I hired them to clean before I moved in, even called and said it would be an extra half hour. Figured they did a great job boy was I disappointed. The house didn’t even look like they did anything. Floors, windows everything was still dirty. Offered to reclean after they showed up hours later with a supervisor who agreed it look halfa$$ed. We spoke with the owner who hung up on us twice. We asked the cleaner and supervisor to leave and not waste anymore of our time. Giving them zero starts since well they didn’t even clean.

Had to cancel the appointment because they were an hour and a half late. Craigslist disappointment.

Used them enough times to regret it. They have been late a few times but the last time they were 2 hours late. The owner said she would reduce the cost of the cleaning by $ 15 dollars. Wish I had never hired them and never said ok to a discount. Of course I can’t prove anything but by the time they left that day My wedding ring disappeared. I have to fill out a police report and my ring of 23 years is gone. DO NOT HIRE THESE PEOPLE.

Very happy with the Brother Cleaning Services. Called 1 day ahead and was scheduled 9am the next day! Came in on time! Best $ spent. My husband was really happy with the service too. Will definitely use them again in the future.

Hired 2 cleaners for 2 hours to clean an empty condo. When I arrived about 3 days after the cleaning, the place looked pretty much the same as before, minus the alcohol, spare light bulbs and cleaning supplies the previous tenants left behind. I was told that it was usual to take everything out of the cabinets for the new tenants. How about ‘if it is not yours, don’t take it’ policy? Obviously, it was not garbage.
I gave 2 stars because they did clean the oven and the fridge and a few drawers, but other then that, I am not sure what else they did for 2 hours. After walking around the newly cleaned condo with bare feet for 30 minutes, my feet were black! They did offer to come back and clean again, but after their first performance, I figured it wasn’t worth my time. Never again.

I own a property management company and we use Brothers Cleaning Services all the time. They even clean our house. They have been quick and always done a great job for us. The first time they came out, they did not clean everything perfect, but we told them what they missed and they got everything. I’m very happy with them.

I have used them twice and two different homes and they have ALWAYS given me excellent service. Extremely friendly staff & I have never had a problem. I was referred to them by at friend who uses them and I will continue to use them. GREAT SERVICE!

don’t waste your time, the worst service in Las Vegas

Worst business and extremely unprofessional. They forgot to clean the downstairs bathroom left the floors covered in dust bunnies and skipped a lot of other things left sheets in the washer didn’t make the bed etc… They came back to clean up and offered me 10% off my next cleaning service. Save your time & money & do it yourself.

Save yourself the brain damage and call anyone else.

Just hired Brother’s Cleaning as per a friend’s recommendation. The girls came on time, were extremely attentive to our needs and cleaned the house extremely well. After they were done, someone called from the office to ensure we received good service. I already have scheduled for them to come out again. Highly recommend them.

Friendly people, but unreliable. I selected Brothers Cleaning Services from Craig’s List to clean a recently vacated house on the east side of Las Vegas on 12÷17÷12. Workers did not bring step ladder to the house, so they could not clean all ceiling fans as I requested. Workers also slightly damaged 2 window blinds. I had to clean ceiling fans myself and fix the slightly damaged window blinds. I emailed
but only got a vague reply and no follow-​up. This was an unpleasant customer service experience to say the least.