Needed to get some mouth guards and they hand a couple to choose from. In a way I’m glad theres no more than 5 different ones or else I would have taken the whole day trying to figure out which one I was going to purchase. Minus 1 stars because they didn’t have many women’s rash guards AND a tiny rack for Youth Girls apparrel as well. I’ll continue to come in to kill sometime and lucky for me TJMaxx and Home Goods is next door. Workers are good, they don’t overly hoover over you to be help which I like because thats so annoying. I just want to shop in peace.
Ana A.
Place rating: 2 Las Vegas, NV
Not a lot of selection — it’s actually the smallest Big 5 I’ve seen — but I found what I wanted. I went in for a bathing suit and it was on sale so that was cool. The only thing that truly stood out was the people working. When I was paying the girl puts the receipt on the bag and immediately turns around to talk to her colleague. I’ve worked in retail — ask if I want the receipt with me or in the bag, hand me the bag, tell me to have a nice day. Don’t act like people are inconveniencing you.
Suzana S.
Place rating: 1 Northwest, Las Vegas, NV
A friend and I got off work went straight to big 5 on warm springs and durango to get last minute snowboarding gear for a trip to Mt. Charleston early the next morning… after trying on some gear and not finding his size in some pants he really liked .we asked manager to call the closest store on buffallo… the store on buffalo had the rt size. so the manager let them know we wer on our way there it was 850p… we get to the store on buffalo at 857p. the employees had already locked their doors and wouldn’t help us as we looked at each other thru the glass doors… i motioned and pointed to my watch angry that they would close early and do this after the manager called them to let them know we wer on our way… they both shrugged their shoulders and shook their head no… it was terrible customer service… i work in the same industry and It wouldn’t have taken anymore than 5min to get us in and out… this happened on Fri night Jan 30th. there wer 2 employees a man and a woman at the register. they walked to the back of the store after they shrugged n shook their head no …
Kirstie M.
Place rating: 4 Las Vegas, NV
Unilocal 100 Challenge * 95⁄100 Once again, I’m up in the clouds about why this Big 5 isn’t getting as good a rating as it deserves. It has just about every item the Big 5 in Decatur and Charleston has and their weekly sales can’t be beat. In my humble opinion, yes REI may have a wider variety but they also burn an average college student’s pockets, so I’m all for Big 5. My galpal and I were here in hopes of finding good deals on water bottles since I lost mine last month. Nalgene and other BPA free water bottles had a mean of about $ 12. Remembering how I got my last Nalgene bottle for only about $ 6, I shook my head a little and my friend noticed, searched for other bottles and finally gave me the news. Since bottles are in season and the demand is higher — Las Vegans can probably attest to the increased water intake during summertime — retailers are taking advantage by bumping up the prices. Thankfully I got a bottle at home goods just a few hours later so wait till fall comes in to buy your summer stuff! But that’s just me: P
Karri C.
Place rating: 1 Las Vegas, NV
I told my man I wanted some rollerblades for Christmas. He purchased a pair for me and himself at the Big 5 green valley location. So we finally get around to rollerblading and their is something wrong with his pair. The left boot leans inside and you can’t make your leg straight. No issue we have the receipt ill go get some new ones. This location is closest to our house. I go in and try to explain what’s wrong with the boot and the staff is looking at me like I’m speaking a different language. Finally an associate asks me if his leg is folded in?!? Did zombies eat your brain?!? I go look for another pair after the pointless interrogation and there’s nothing comparable to those boots. I don’t have the card he put the skates on so I have to come back again. Same dumb people there. They put my receipt under the light which detects fake bills on the second go round to the store. WTF??? I just smiled and said to myself I’m glad I don’t work here. Some real geniuses. Avoid this place. You will feel dumb after leaving there.
Mark W.
Place rating: 5 Las Vegas, NV
I go to the store on Maryland and have ALWAYS had a good experience with Big 5. I like that they stand behind the products they sell and whenever there has been a problem, as there was wt the RG Boots I purchased, they dont hesitate to accommodate you as a customer. The prices are very good and especially so on weekly SALE items. And as far as Customer Service goes, twice I have had the Manager call another store for a Sale item that was sold out to see if it was available & then went & picked the item up & called me to tell me it was in. THAT you dont see much these days! So with the decent prices, the Customer service and the fact that there has never been any problems whatsoever I highly recommend this chain for all your outdoor needs.
Norm K.
Place rating: 4 Las Vegas, NV
I generally go to this Big 5 store to get my hiking boots. I have also purchased some hiking related items here and I have always been pleased with the price. The staff is helpful. The kind of boots I get are always being changed by the manufacturer — Hi-Tec — so I am sometimes on the go between stores to stock up on the models I like before they’re gone from Big 5. I like Big 5.
R l.
Place rating: 2 Lodi, CA
My kids brought me here after observing the condition of my beloved Magnum Vipers(… not THOSE kind of Magnums! They’re Police shoes… ). They were still in OK condition. But to satisfy my kids’ demands and to alleviate their embarrassment… I’ll check it out at Big 5 to really see if they sell Magnum’s. When we arrived… I was really surprised to find out that they DO sell Magnum’s… just the high-tops, though. The sales price for the Magnum Vipers High Tops were around $ 59, best price on the Internet would be $ 79. BUT, and I really emphasize BUT, the width of the Magnum’s on sale were«EE». In fact, all the shoes I was interested in were«EE». How odd is that? Models of every shoe I was interested in, only a «EE» width available… Is that a coincidence, or what? Now, I get it… Big 5 sells things, probably from other store’s overstock, that are a really odd size. Good price, only if you’re a «EE»… Didn’t buy a thing… To make sure this was not an anomaly, we went to another Big 5( ) a few days later… same story.