Asap Pool Service

Such horrible people! the guy they sent out was repeatedly trying to look into my daughters room! My pool was never cleaned and he threw all the trash from his truck onto the street. Stay away from these guys unless you want to spend the rest of your day cleaning up trash and taking your children to therapy!

ASAP pool’s service has been outstanding. I have been a loyal ASAP pool customer for over three years now. That’s a long time for me, as in the first year I owned my house/​pool I went through four other companies – I was constantly disappointed in other service providers. George always remembers me when I call and his staff is extremely helpful, always taking the time to assist me in better caring for my pool. One of the techs, Lee, stopped what he was doing one day and spent nearly an hour going over more advanced pool caring techniques.
On one occasion, while servicing the pump, George noticed the scaling on my tiles, which he had blasted the year prior. Without me noticing or requesting it, George came to me and said he would re-​do the work because he was not satisfied with how it came out the first time. On another occasion, I had the bottom half of my filter crack almost a year to the day of when he replaced it – (extreme cold temperatures that week, things break). Without question or hassle, ASAP pools had someone over within a few days and it was replaced with no costs. Every time I deal with ASAP pools they work within my budget, are responsive and timely, reasonable, and friendly.

Not sure if they know much about pools, and they were kinda rude on the phone, Yes, I never hired them, because I never got past the phone call. I’m looking for a company to scrape the epoxy paint off the inside of my pool and repaint it. He said he didn’t even know what I was talking about. He said «I think the word you are looking for is plaster» Really?

It is so refreshing to have FINALLY found a reasonably priced and HONEST service to help with my in ground spa. I bought my house a year ago. On the spa equipment was another company. It took. Two months to get them on the phone (no joke) and when they finally sent someone, he charged me $ 80 and did nothing but spend 30 minutes to write up a bill for how much he would charge to replace a light. It was OVER $ 850. They have a number of bad reviews on here.
Now that I have found ASAP, George told me they charge less than half of that. Plus, the problem that I was having was solved very quickly and fixed very in expensively.
I am very happy and very satisfied with my service and will now be a customer for life.

I’m not sure what happened to this company. We’ve used them for about 6 years and service was always okay, pool clean but you had to be aware of when they were coming and make sure they actually finished the job, but this last year has been awful. In and out in 15 minutes, pool green all summer, and now patches of black mold. I checked the system and all of the filters were completely clogged, 4 places in the piping were leaking due to the pressure build up, and their strategy for clean water was running the filter for 24 hours. They actually programmed the pool filter timer to run ²⁴⁄₇. My electricity bill for the month was $ 320.and we were out of town the entire month. (my neighbor said water was rushing into the driveway at one point, but they didn’t call me about it. not sure what happened there) They let my water feature go stagnant last year and this year and I ended up being responsible for a massive mosquito infestation to the neighborhood. Last year, the top blew off the main sand filter and water was gushing into the street. Now, you cant get the top off of this filter because they twisted on across the threads. They seem to have a lot of turn over, and so its an ongoing learning curve for the guys on my system. George lives in Arizona and when I called him to let him know that I would no longer be using his company and asked him some information pertaining to the specifics of my equipment, he laughed at me as if to say, your problem. Blah :(