I worked at Anderson Air conditioning for close to five years some twenty years ago. You will never find an A/C company that cares more for you, about you, and is fair and honest when dealing with you, any where in the valley.
Robin S.
Place rating: 5 Las Vegas, NV
Many years ago I asked someone who worked for Nevada Power to recommend a reliable company that wouldn’t rip me off. She gave me two names. I called Anderson. They have been my company ever since, Their service charge is in line with everyone else, their service techs are professional and they are honest(Wow!). Let me tell you a little story — a few years back at the beginning of the long New Year’s weekend, our heat went out. Anderson came out right away and turns out we needed a new motor. Problem was that their supplier was closed for the next 3 days. This was one of those bitterly cold years when it froze every night. The repairman(and it might have been Tom, the owner) asked if we had any space heaters. No, we don’t. He then drove back to his office across town and returned 90 minutes later with 2 space heaters for us to use until they could repair the heat pump. A very kind thing to do – way above and beyond what any«big» company would do. I highly recommend Anderson. You can trust them. I see a bad review here and am puzzled because in all the years I have been using them, Anderson has always been honest with me.(Also gave me a plumbing tip that unclogged a stubborn drain and saved me an $ 85 plumber’s fee. Thanks, guys!)
Alicia L.
Place rating: 5 Las Vegas, NV
Look no further for ac repair. This is a great small business run by the owner with a professional, efficient team. Our air went out right when it starts to get too hot here. With three small pets and a 3 year old, we needed it fixed ASAP. After having a few other companies come out, Tom(the owner) agreed with replacing the unit as an option, but he recommended a fast, cheap fix to try first. When that didn’t work, he tried to find us another pre-owned unit to save us money! His estimate of a brand new unit with warranty was so fair we just went with that option. He reserved a crane and crew to come out the next day! They get things done, and they do it well. The crew who installed were just as efficient and professional. I am beyond impressed with Tom and his business. Customer service is rarely a focus for businesses anymore, they make it a priority. We even got a follow up call to make sure we were enjoying it!
Therese R.
Place rating: 5 Las Vegas, NV
Incredibly honest and helpful company! My air conditioner just quit. Had one company come out on a friend’s recommendation. They told me the compressor was shot and I needed a new one: cost $ 3400.00. Called Anderson Air, talked at length with the owner Tom, whose father started the company in 1976. We discussed all possible options and I requested a service rep. come out to investigate my problem. Turns out it WASNOT the compressor at all but a «run cap» which needed replacement. Total cost of repair was $ 215.00!