911 Keys & Sound

Las Vegas, United States

4.6

9 reviews

Does not accept credit cards

Contacts

QR code, vCard

Telephone:
+1 702-369-9694
Address:
3055 Ocotillo Ct, Las Vegas, NV, 89121
The Strip
Nearby public transportation stops & stations:
0.2 miEncore Hotel & Casino
0.2 miFashion Show Mall
0.2 miWynn
Categories:
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Bussiness info

Accepts Credit Cards
No
Parking
Street
Wheelchair Accessible
No
Dogs Allowed
No

Today

Today –
Local time (Las Vegas) 10:50 Sunday, 8 June 2025

Business hours

Monday 1:00 pm – 8:00 pm
Tuesday 1:00 pm – 8:00 pm
Wednesday 1:00 pm – 8:00 pm
Thursday 1:00 pm – 8:00 pm
Friday 1:00 pm – 8:00 pm
Saturday –
Sunday –

Description

Specialties

Nevada’s #1 Electronic Keyboard Repair Center. Factory Authorized for Yamaha, Korg and Roland. We also provide service on just about every electronic keyboard on the planet as well as repair of other musical equipment!

Keyboards, synthesizers, etc.

History

Established in 2008.

911 Keys & Sound Inc. was established by electronics and musical wiz Alex Davis. He started out tinkering with electronic devices as a child and turned his passions into life long endevours. Alex is certified by Fender, Yamaha, JBL, Roland, and Korg to name a few. He has developed his business into Nevada’s #1 Electronic Keyboard Repair Center. 911 Keys & Sound Inc. can service just about every electronic keyboard on the planet as well as repair other musical equipment quickly and efficiently! Alex and his techs will give you the expert service you need and with a personal touch.

Call us and make an appointment. We would be happy to help you!

Meet the Business Owner

Alex D.

Business Owner

With 30 plus years as a professional musician, numerous years working at the highly renowned Westlake Recording Studios and operating a shop of his own for most of his career, Alex Davis brings a level of expertise to the industry that is rarely seen. Applying this expertise to each and every customer experience has allowed 911 Keys & Sound Inc. to become the #1 repair facility in Nevada in record time.

Musicaly, Alex has worked worked with: Chuck Berry, Chaka Kahn and Richie Sambora to name a few. Currently, he is the Lead Vocalist, Keyboardist and Rhythm Guitarist for (Sly &) The Family Stone!

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9 reviews of 911 Keys & Sound

No registration required
Place rating: 5
Las Vegas, NV
I recently moved our Hammond Organ (1956) from Texas to Las Vegas. I called this company and was amazed with the results. My appointment to service my organ was quickly made, they were prompt and courteous. They checked every feature, bulbs, and even cleaned every component. No time was wasted! I was extremely pleased with their service. Thank you!
Place rating: 1
Las Vegas, NV
Back in 2007, I entrusted Alex Davis and 911 Keys & Sound with a valuable Peavey DPM C8 weighted 88 key MIDI controller that only needed a battery change.
After close to six months of phone calls with a different excuse from Alex every time, and increased hostility with each exchange, I gave up in disgust and went out and bought a replacement unit. I left him a voice mail saying so, and received no reply.
FIVE YEARS later, and only when they’d noticed my first negative review of 911 Keys & Sound online, I got an email from an individual named Marcy with 911 Keys & Sound saying it’s ready, come pick it up. Several hundred dollars for a battery replacement, and they graciously said they wouldn’t charge me a «storage» fee. They also claimed they had been having trouble reaching me, even though I was still at the same address and with the same phone number as when I dropped the controller off with them.
As much as I’d love to have that wonderful unit back, I honestly don’t feel that returning to Mr. Davis’s place of business would be safe for me. To say that his emails to me have been vitriolic would be an understatement. The most recent one from Mr. Davis arrived within the last week.
At this point, the only action that can resolve this issue would be for anybody with 911 Keys & Sound other than Alex Davis to return the unit to my home at no charge. Until then, I’m going to continue posting this to every relevant online music forum I can find, for Las Vegas and nationwide.
I have never been treated so badly by a business in my life.
Place rating: 5
South Summerlin, Las Vegas, NV
Awesome costumer service. The company had a packed day but Alex insisted somebody would be out to fix my keyoard. Sure enough, they made the repairs in a quick, accurate way that made my evening a whole lot better. Thanks guys! Would definitely recommend this company!
Place rating: 5
Henderson, NV
These guys did a great job. I had to call to make an appointment and they told me to come in right away. They were very friendly and said they could get my Roland FP-3’s keys, speakers, and a button fixed in a few days. And that they did. 2 days later, I was able to pick up my piano just like it was brand new. They knew their stuff, had it done much quicker than I thought it would take, and most importantly did a quality job. Recommended.
Place rating: 5
Las Vegas, NV
I have a vintage Denon turntable (1980) that needed service to get back into working condition. Alex & 911 Keys were recommended to me by Guitar Center, and they were DEAD ON. 911 Keys serviced the turntable, no issues of ‘nickel/​dime’ expenses, and were very professional, knowledgeable, and strait forward along the way.
Thank you Alex & 911 Keys! You done great by me, and I would recommend you to all others in Las Vegas regarding stereo equipment service/​repair.
rberickson
Place rating: 5
Henderson, NV
I have an older Roland XP-​10 keyboard that suffered from «sticky keys» syndrome, which I guess is common in warmer climates where the membrane within the key bed swells and the keys stick. I dropped it off and they repaired it FAST, cost was much cheaper than I expected, and now my Roland is like a new keyboard. Highly recommended.
Place rating: 5
Northwest, Las Vegas, NV
I have a Baldwin DC 100 baby grand piano, that suddenly had power failure. I was referred to 911 keys & sound from another reputable piano repair place. Alex told me upfront what the initial charge would be. He was very courteous, helpful and was able to repair the piano to my surprise on the first visit. Saving me more time and money.
I definitely would use 911 keys & sound again with confidence.
Place rating: 5
Las Vegas, NV
Heard of 911 from a friend. Great local place for any repairs you may need. Mr. Davis got my Yamaha keyboard back to me in tip top shape. Very professional and nice as can be. Definitely the only technician I will be taking my equipment to now.
Place rating: 5
Long Beach, CA
The truth about 911 Keys and sound is that Mr Davis is one of the most reputable and professional repair services. He may be busy because he is so good but his integrity is never in question. I have worked with Mr Davis for over 20 years