Balloon Delights

This rude lady in a black s u v called said the b d delivery truck was erratic then she called the person answered said there’s a truck parked In middle of the street, this lady must be on medication she then threatened she was going to Unilocal,the store, the truth is the lady was lost, she was stopped at a crosswalk, no body there she was on her cell phone distracted endangering the kids in her car, the balloon truck gently went around her vehicle so as to not distract her cell phone use that’s! The truth

These people are a treasure and they have the best stuff for party goods! Gerry is a gem. Kindest most excellent service. Thrilled and will use them again.

Went into the store and spent 30 minutes picking out the exact colors and balloons I wanted for my baby shower 3 weeks ahead of time. Sorted them into groups and handed them to the woman behind the counter with instructions. I paid quite a bit of money for them while she scribbled down my order on a piece of chicken scratch… should have seen that as a red flag.
Showed up the day of the baby shower and not only was the order not ready but she lost it along with the specific balloons I had spent time picking out.
I get it. They’re just a balloon store but the way they looked at me like «who cares they’re just balloons pick some other ones» and kept insisting that I do so was rude. I would gladly pick out more but the entire inventory is such a mess and so disorganized you are lucky to find 4 of the same color in the same place. You’re a ballon business that’s what you do you would think you would take pride in giving people what they want and not just start blowing up random balloons and handing them to me like that’s ok. It was a special day for me and even though they are just balloons I wanted everything to look perfect and it didn’t seem like this business cared at all.
Luckily for me they agreed to deliver for free after I dug around for the colors I wanted (and didn’t find) and needed to leave and do everything else to get ready for the shower.

I couldn’t be more pleased with my experience at Balloon Delights. I placed a large order of 125 helium balloons for my grocery store event. Everything arrived on time and as requested. Geri was engaging to speak with and had an intuitive sense of just what we needed. The delivery was perfect. I’ll be back for future jobs. Well done!

I can’t even give them 1 star but the site won’t move on without a star. Very disappointing delivery and service after I made 2 trips to the store with specific instructions. What was delivered to my party did not even resemble what I paid for, ordered and discussed twice in person. When I tried to discuss this with Geri in person she insisted this was what I ordered. Unfortunately, I did not get a detailed record of what I ordered and only have a monetary receipt. I was a little leery of what might happen when Geri scribbled notes all over two pieces of paper and implied she knew exactly what I wanted. Do know leave this store, if you decide to go there, without a clearly written detailed order of exactly what you ordered and paid for. I have no proof of what I ordered and paid for so it’s her word against mine.

Steer clear of this place!
To be honest up front, this is a review of the owner more than the store itself.
Today, my wife and 4-​yr old daughter needed to run an errand in the shopping plaza where this store is located — go to the bank, do some shopping, etc. Parked in the middle of the small parking area — blocking both the lot AND the exit of the lot — was a man sitting in his SUV (who we learned soon after the following encounter is the owner of Balloon Delights).
My wife lightly honked her horn to do the old polite «Hi, other car, can I get by?» wave, and he immediately burst from his car and shouted «WHAT’S YOUR PROBLEM?!» My wife explained what seemed pretty obvious — that he was blocking the lot — and he proceeded to shout-​lecture her on proper parking lot usage, and accuse her of lying about her destination, etc.
Out of his car, shouting at a woman and 4-​year old girl. Not cool, Mr. Tough Guy.
I get it. Parking is limited around your store, but that doesn’t mean you get to play deranged Batman and dole out vigilante parking lot justice.
If you’re desperate for a balloon, I’m sure this place would have them (inferring based on the clever name), but based on the person running the show, I can safely say they’ll never get my business.

If I could leave no stars I would! It’s so sad that you can no longer support local businesses. I ordered balloons for my sister’s baby shower on Sunday. Spent 20 minutes on the phone placing the order, they went on and on about how beautiful the balloon bouquets would be and that they would be delivered on Sunday with no problem. I called to reconfirm the order, was told no problem, we’ll see you on Sunday. Guess what, they did NOT show up and they did not answer the phone! I called this morning to see what happened, Geri’s son was rude, verbally abusive, and completely unhelpful. Save yourself the headache and shop online. Not only do you get better customer service, but you actually get an apology if they screw up your order. If my son grows up to be like this guy, I would be ashamed and would not allow him anywhere near my business let alone answering the phone and interacting with customers. Thanks a lot for nothing!

Balloon Delights has been a favorite of mine for decades! Years ago my mother would send me the most gorgeous bouquets to my school on my birthday & now I send them to her. Year after year this fabulous family owned business has provided me with exceptional service and balloon bouquets which have been nothing less than works of art. I have now sent these extravagant arrangements to not only family, but friends of all ages, & always the recipient is left in awe. Their balloon bouquets light up the room & bring joy to all. It is definitely one of the best surprises to bestow upon a loved one. Cheers to you Balloon Delights! You are a 5 star, A+, top notch Biz!

I’ve never received such horrible service. Ever. If I could give negative stars I would. I wanted to order balloon customized for my Save the Dates, I really wanted to support local businesses instead of order them online. Anyhow, I was told I would have them on a certain date… However, when I called to ask if I could come pick them up they told me they never got them made and didn’t think to call and tell me. When I asked for a refund they were impossible and rude. Geri was intolerable, I was so offended. I have never been spoken to over the phone so terribly from a complete stranger. I would never recommend going here to anyone.

Ray and Geri from Balloon Delights did such a beautiful job decorating my daughter’s wedding. They made Jessica’s vision become reality! Beautiful centerpieces with 36″ branches and flower balls, window dressings, and ceiling lighting to have a wonderful effect.
Very nice that they would travel to the Wine Country (Healdsburg) to decorate our event!

Adorable, family run store with fantastic inventory! I was there to shop for a New Years party and was able to pick up all kinds of fun, sparkly balloons which were available to pick and choose from bins in the center of the store. They also had a great selection of streamers in reasonable lengths (150 – 200 ft was standard).

Surprised no reviews of this place yet. They have a fantastic selection of balloons and party supplies and the owner, Ray, was very nice when I went in to place an order for a child’s birthday party.
Unfortunately, they got the order wrong (sent two extra balloons and one totally different from the one I’d ordered), and the mylar balloons arrived half-​inflated. Two of them did not even make it to the party later that day. I’ve seen mylar balloons stay inflated for up to a week, so I think they must have slacked and just not filled them completely.
Nonetheless, they are convenient so I’d use them again, just would be VERY specific about my order and inflation needs and pick up personally to avoid screw-​ups.