Spatola’s Pizza

Don’t come looking here if you’re looking for quality pizza or good customer service. Very rude and gave me an undercooked pizza. NEVER ordering from this spot again.

At a little after 11:00 AM I placed my order on PayPal, which uses Eat24 and places the order automatically. I selected Veal Marsala with linguine and a side salad. I selected my pick up time on line for 2:40 PM. I placed my order.
An hour later I get a call asking where I am and why haven’t picked up my food. Mind you this is now just after 12 PM and I told them I would pick it up at 2:40 PM. I told the girl to look at the order and see what time I requested it. She admitted to her mistake, and said she’d make a fresh batch for me to pick up at 2:40 PM. Ya think???
I show up at 2:40 PM, and was made to wait another 20 minutes for the food that I now requested over three hours earlier for a specific time.
Don’t get me wrong, the food was good, but the service was ridiculous. If I say 2:40 PM I mean 2:40 PM not 12 PM or 3:04 PM!

Horrible! My work orders here for lunch and my order has NEVER been correct. Several colleagues have had issues with their orders and service. I have ordered the chicken panini and asked for cheese on it instead of mayo. I got mayo AND cheese whiz. I ordered a turkey wrap and they sent tuna which I am allergic to so I did not have lunch that day. I will not be ordering from them again.

I have to preface this by saying that I have, in the past, received decent service and food from Spatola’s. However, recently their product and customer service has seen a dip. Two nights ago my order was wrong. They sent me the wrong drink and advised that even though the site offered coke products, they don’t carry them. Tonight, they sent me an entirely wrong pizza. When I called them about it, I was told it was because THEY put the order in wrong, but that I had to wait at least an hour before the driver would return with the correct pizza as they had to compare what the driver had to what she put in the system. I offered to send my GrubHub receipt to expedite the process, to no avail. I was then told not only did I have to wait for the correct pizza, but that she wasn’t going to charge me for it. Gee thanks for not charging me for a second pizza when it’s the one I asked for anyway. I then received the sob story that they can’t take any food back that’s been delivered, therefore they couldn’t refund me for sending the incorrect pie. On top of ALL of this, when I did get to open the cheese fries while I waited for my pizza… the only way to describe them was rubber. I’ll be taking my business to Fiore’s Pizza from now on.

I use Spatola’s almost exclusively for business. I often need to have lunches catered and, on the rare occasion, with only a few hours notice. This place cannot be beat.
They keep all my info on file, the receipt is itemized, and they always are on time and in the right place.
Having a meal catered with them is so incredibly simple: you pick a protein (chicken marsala, florentine, alfredo, a la vodka, limone, cacciatore, or scampi) a pasta (penne, spaghetti, linguine, etc.), and it comes with salad and garlic knots for about $ 110 (full tray; will feed up to 14. Half trays are $ 55 and feed about 7).
They also have sandwich and cheesesteak trays, lasagnas, salads by the tray, and can make anything from the menu into a catering platter.
So, from a B2B point of view, they are a pretty great place to do business. They also accept AMEX.

Not my idea of good pizza. We didn’t like that or the wings.

Nice people own the place. Food is always tasty and priced fair. I love the chicken parmigiana.

My friends and I used to hang out here in high school when it was Garibaldi’s. Yesterday I went to Spatola’s with one of those old friends, and it pretty much looks the same as it did back then.
Our server Roblyn was super friendly and attentive. We ordered a large pizza and my friend wanted extra cheese on it. I don’t usually ask for that, and it was super duper cheesy. It sort of ruined it for me because it was just overwhelming. But, that’s what we asked for, so I can’t blame the restaurant for that. I sort of wish there was more of a crust, but that’s not a deal breaker.
I still sort of prefer Guiseppe’s around the corner, but at either place, you’ll get excellent pizza and service.

This is one of the places my parents frequent often and take me to when I am hope visiting. The whole restaurant is very basic with decorations that kind of remind you of your grandmother’s house. The pizza here is good, not great, but good — stay away from the salads and the veggie grinder. The one item that was a hit was the Stromboli — the sauce was excellent, the dough tasty and the cheeses and other fillings were perfect. Their policy is BYOB, so bring whatever you like. All in all, I’m not going to kick and scream if my parents take me here (if I can get the Stromboli) but I’m not going to suggest it either.