Bertucci’s

Great place! I’ve been here several times and service is always great! Love love their pizza my mom who never eats out she only eats here! They are very accommodating to your requests. Way better than Olive Garden or TGIF service.

I love their pizza and bread. This location can be hit and miss. We have great service and food but also had poor service and food. They will fix anything you are not happy with and once you know what good food they can do don’t settle for less. Service is random my only suggestion would be to the management, better train your staff so customers receive consistent service from all your wait staff. I would recommend this restaurant it just would be nice if they could improve in a few ares. Enjoy.

Went there last night four of us for dinner have been here in the past 3 or 4 times and the food has been fairly good. Last night was an absolute disaster starting out ordering a Sam Adams lager that turned out to be sour. I asked for the Tuscan wings to be well done they came out half done. My dinner was supposed to be in the new roasted chicken that again was not as pictured as well as three quarters of the way cooked. Rest of the platter was not even warm. My three accompanied guest also had similar errors in their dinners, and was just not even considered to be decent. Looks like they may have changed their kitchen staff from prior dining at this location. I’ll guess I’ll be going to Fridays which is directly next door from now on.

So disappointing. I did not need my expectations exceeded just met. I watched one of the hosts kick menus that had fallen to the side rather than bend to pick them up. We ordered two salads but since the waiter did not write anything down he came out with a salad that supposedly came with the dinner but did not bring the other. We asked to have the salad taken off the bill, it was not. A place that has waiters running through the dining room when it is half full has a management problem. A rushed waiter sets the tone for a rushed dinner. Not going back. It was dirty as well perhaps the mall and Sesame crowd don’t care but i do. Poor recommendation by our hotel.

Food is ok, service is good. But the atmosphere is horrible. Wings need to be cooked longer. And I can’t stand being so close to other patrons. This guy next to us just kept staring at us and it was creepy. Plus no military discount so I guess they don’t like freedom.

Where do I begin with this review? Maybe the dirty, matted carpet or the bare, artless walls. Or maybe the tables that were covered with dirty dishes the entire time I was there.
The appatizer was the spinach artichoke dip. It was more of an oily soup with mediocre flavor. My house salad was covered with so much Italian dressing that the lettuce was wilted within minutes. My entrée was the roasted eggplant pomodoro with a side of spaghetti. The cheese sprinkled on top of the eggplant wasn’t completely melted and the marinara sauce was bland.
Finally our waitress was pleasant but not very attentive.
Overall I’m not sure how this Bertucci’s is still in business. I certainly will not return.
One positive note, the little bread balls they serve are delicious.

The food here is good but the service is always really slow and i have had them forget parts of my order nearly each time I have gone. There is pretty much always multiple screaming toddlers here whenever I have went too. I think its part of the area where this site is located, due to it being so close to sesame place. It’s the same reason why I don’t really like the local red robbin either. You just can’t get a quiet meal and they pack you all so close to each other. When they seat you, there could be 50 open tables and you will be stuck touching elbows with the only other family in the restaurant.

Service was polite and fairly quick. On a Saturday night the wait was only 20 – 25 minutes. Not too bad! Ceaser salad and margarita pizza are awesome!

Second time to this location, we had a gift card. Seated right away. Took long time to get our drinks from the bar. and long time to get our pizza. Pizza was good. Not a fan.

Came on an off hour and the service was great, fast and the pizza was tasty! If you want a good experience, come early.

Slow service. Confuse staff. Food was ok. The bartender was also a server, so drinks take longer to get at the table

Visited on 7÷5÷14
1. The menu had grease on every page.
2. The table was not wiped clean prior to seating my family.
3. The server was not attentive to the empty glasses on the table thus, we were not offered refills on our beverages.

This place gets super busy on weekends during dinner. The hot rolls are really good and my favorite way to order a pizza here is with mushrooms and red onions. Yum!

Love their pizza and salads. We just tried their meatball and bacon pizza with creamy spinach sauce, which was amazing. Get a salad to spilt and it’s a perfect meal weekday meal for two.

Just left there and it wasn’t that great. Our server wasn’t personable, and very slow, the food was sub par especially for the price. The food is way overpriced. They have new croutons that taste like stale bread and no more mashed potatoes. Needless to say we won’t be going back.

I had not been to bertuccis in years, but after a recent visit I will be back. The risotto was out of this world. I’d come back for that time after time. I. Also like that they offer skinny girl mixed drinks. That was an added bonus. The pizza is recommended as well. Bread is made fresh on premisis. It comes out hot and delicious!

This was a great spot for a quick lunch. We split a sausage and pepper focaccia and a margarita mini pizza. Each was good. The rolls and dipping sauce as well as the salad were excellent. I’m not sure why everybody is complaining about the service. They were very attentive and helped us make our nearby appointment. While not gourmet it us certainly acceptable for a casual meal.

We go here maybe once every couple months. I would say we have eaten here a dozen times in the past 2 years. My kids love the bread they give when you sit down and the dough you get to play with.
The food is always good, but the service is never spot on. Examples:
My 12 year old orders a kids meal for 4.99(including drink) and asked for his soda in a big cup (it has free refills) and the check comes and the charge of 4.99 for the kids meal is followed by a charge of 2.99 for his drink. I ask the waitress why and she says we got an adult soda, I think she should have told us about the charge when we ordered. and whats the difference between filling a small cup 3 times or having to fill a big cup zero times. I think we are doing her a favor. she removed the charge with much hesitence.
One time when just myself and one other person were having dinner our waitress and the manager stood behind me (like a foot away) saying «once these people (gestures to us) get out of here we can use their table to set up that 15 top waiting. really. I was appalled… then I spent forever sitting and talking after we paid!

The food I had here was absolutely awful. The appetizer, that was supposed to come out warm, was cold. I ordered a large salad and the tomatoes were spoiled. It was bad.

Not as nice inside as other Bertuccis. This one is carpeted, and as soon as we were seated I noticed that the carpet stunk. I’m not sure why any restaurants are carpeted…
The service: we were greeted and seated as soon as we came in, the service was slow (it took 15 minutes to get our bread) but the waiter seemed nice.
Food was very good, but we probably won’t be back to this location because of the stinky carpet.