A Appliance Repair & Service

Called to get my dryer serviced and repaired. They gave a time window of 1 to 3pm. I kindly told the guy I had plans this afternoon so the closer to 1pm the better and if they came after 2pm it would cause me to be late. He said im not playing this game and call someone else. I was only stating I had plans and 3pm wouldnt work. Psycho… I found someone else local. I called the appliance shop back and asked them to delete my information they took from me (same guy answered rude) tried to talk over me and was very argumentative. I asked him to delete the info he said no, its too late its been inputed. Omg what an idiot… bottem line very rude. Dont ever use this company if you are unsure on an appliance repair. Guy is a creep and is not to be trusted.

This is the second and last time I get this company. They are unprofessional and un knowledgable. My dryer sounds different and I needed an «expert» to check the belts and everything. The guy came stuck his head in the dryer, turned it on and said that «it was normal». I tried to explain to him my concern and asked him if he could check the belts, etc. he said no, that wasn’t necessary. His explanation was: «machines get old!».
No! Really?! That is exactly why I called an «expert» to check it and make a clean or tune up or something so, I could prevent an expensive repair later on. When I asked him to show me how to clean up and vacuum the lint that is trapped underneath the lint basket. He said that it wasn’t necessary. !!!
I asked him also what was the recommended voltage of the washer and dryer to be plug in. And guess his answer… Of course: «I don’t know!» I said but if you work with these machines all day and you don’t know their voltage? He said no. And if I wanted to put a surge protector I should ask someone where I bought the surge protector from. OMG!!!
After reading the other review I remembered that this same guy came and told me that my washer was done and that I had to buy another one. Now I’m wonder if I just got rid of my washer unnecessarily.
And if ALL this wasn’t enough. He left my laundry room stinking like cigarettes. Gross! And please I don’t like to see ANYONES crack when they bend forward! SO UNPROFESSIONAL!
Now, I have to look for a REAL technician.
I would give them a Zero Star if I could.

I’ve had A Appliance out to the house twice. Each time they told me that my appliance needed to be entirely replaced because the repair would be too expensive.
Both times, I had a second opinion and both appliances were repaired within a half an hour by the second company for a very appropriate fee.
I would not use this company again or refer them to anyone.