Jeffrey Gunter, MD

The Dr here is very non Dr like. You know right away his goal is to get to the next patient. Went once will never go again. This just goes to show the «voted palmdale’s best» status is just a scam and is surely purchased.

I have now been to Dr. Gunter twice. I wanted a full body check for skin cancer as I am in the pool 6 – 7 months during the year, 3 – 5 days a week and 1 – 3 hours at a time. I waited one hour to see him the first time. Talking to other patients in the very crowded waiting room I soon learned that an hour wait for him is normal. When I questioned him about it he asked me what I thought he should do about it… I told him don’t schedule so many patients. He let me know that wasn’t going to happen. He proceeded to freeze 3 spots dark brown dry spots off my face and told me to come back in 2 weeks
The next visit I waited 45 minutes in the waiting room and even though they open at 9 and I had a 9:15 appt.. On my second visit he asked me how the procedure went… really? Told him he was the dr. and I wasn’t sure if the results were good or not. He didn’t like the answer because he then had to actually look at my medical file to see what he had done and look at the areas of my face he had frozen off to see the results. Had him freeze off 3 more spots on my back. Figured I might as well get something for my time. Told me to see him again in a month.
He schedules 4 patients every 15 minutes… never said my name, acted like I was wasting his time and was still out of the room in less than 3 minutes.
Not sure what types of doctors you have gone to previously but I don’t wait 15 minutes for a dr. Much less an hour. I would rather drive an hour plus and see a Dr who at least pretends they care and will spend time with you explaining what they will be doing, why and what to expect afterwards.

Negligent negligent negligent. He was arogant and rude. Never really bothered to check out all of the complaints. Only interested in the next appointment. I am not going into details but would not be surprised if he gets slapped with a lawsuit. This man needs to retire to the other side of the moon. FIND A DIFFERENT DOCTOR, QUICKLY.

Spent less than five minutes with me and never made eye contact! Zoomed in the room and was right back out just as fast. Waste of a copay, his diagnosis was incorrect after I got a second opinion about «rosacea»

I unfortunately stumbled across the rest of these reviews during the hour I waited for the doctor. Don’t get me wrong, he was a really nice guy, but definitely had a rushed demeanor while dealing with my mother and I. My biggest issue is that I went to have a mole checked out, he said I had to get it removed, but he and his office refused to give me the exact details of the procedure I was going to receive as well as how much it was going to cost me. I understood that their office had a separate billing office so I said I would reschedule the procedure and contact their billing office to figure out the cost.
Their billing office told me that the doctor’s office should be able to tell me what the procedure is and the price of it. I needed to know the exact procedure in order to get the insurance codes to talk with my insurance company.
The doctor’s office told me they could not give me the exact procedure because the doctor decides while he is doing it. They also told me the prices with an insurance company are different so I needed to contact my insurance.
My insurance company told me they needed the insurance codes, which are determined by the type of procedure, which the doctor’s office apparently could not give me.
After I explained how I’ve been running around in circles to my insurance company, they recommended that I go somewhere else because their process is essentially «sketchy.»
There is no reason to go through a procedure that the doctor does not have planned out prior AND without knowing how much it would cost me.

Assembly cattle line. I had a mole with the radius of ¼ inch … He said we had to take out. He cauterize do it after the test came back negative for melanoma, which would be fine if he didn’t leave a huge scar 3inches long by ¾inch… I followed all of his post op instructions. Wtf I know people that’ve had the same size mole removed and there’s no scar let a lone a hack job. I felt like a freak and always have to explain my unnecessary scar. I know someone else that has gone to him multiple times for melanoma and she looks like sally from the nightmare before Christmas. I will never recommend anyone ever unless they’re looking for a war scar. The staff have zero personality and they had problems billing my scar. It went from 700 to 1900 $, how did that magically happen… No I didn’t pay it, I sorted it out

This Dr does not deserve your business. This one star is being generous. I had multiple billing problems with him. The staff is mediocre on there best day. I had a terrible experience with filling my prescriptions. The pharmacist at CVS advised me to see a different Dr. Due to their having similar problems from many of his patients. I hope this will guide you in seeking a good dermatologist. Dr. Gunter unfortunately is not a wise choice.

YET ANOTHER MEDICAL ASSEMBLY LINE type medical practice. Be ready to be seen 30 – 45 minutes past your appointed time. They clearly overbook.
Pro Tip: Bring a camping chair! (no really!)
I can’t say if he’s a good dermatologist or not. I’ve seen him twice now and I can’t say for sure if he’s a good doctor or not as he has A VERY RUSHED DEMEANOR, Both visits I got the feeling from the moment he entered the exam room that he was eager to be through with me and get to the next patient.
1^st visit he was done in 3 minutes,
2^nd visit I peppered him with questions and got 5 minutes from him, but again, his attitude was distinctly «hurry up with your questions» as opposed to «do you have any questions I can answer for you»
Gunter’s waiting room is undersized for his patient load (saves on rent, so the doc can drive an even nicer car than you!) and the chairs run out fast. You’ll be bumping elbows if you get a chair, it’s (actually he’s) that tight.
You’ll spot his office on the third floor as you get off the elevator since theirs always people standing in the hall because when the waiting room chairs are all taken there’s no room left to stand.

Dr. Gunter may come highly recommended, but his office servicescape is in need of a serious overhaul. My wife and I had scheduled appointments previously. The day of our appointment the office called to cancel due to a family emergency, which we get – what is worse is that when we rescheduled they scheduled us on a surgery day. We walk into the entry and there are people everywhere – no seats to be found. Someone walking out expressed they had been there for an hour and 45 minutes – as they left after finally being seen. They handed us a folding chair for my wife to sit out in hallway. Mind you her back injury hasn’t improved tremendously and the fact that the A/​C system in hallway wasn’t working. We might just as well have been in some subpar county facility. Needless to say, we waited a few minutes and then left. I called and spoke to office manager who was very nice but the bottomline is people will go out of the A.V. to seek quality treatment and a positive experience. We scheduled with Advanced Dermatology in Santa Clarita. Got right through by phone, scheduled appointments, and they offer online pre-​patient intake. I will update on how my experience is with them, but Dr. Gunter — please get with your office manager to create better systems and processes in the future.

All the other 1 stars are right. I waited 2 hours for my appt and still hadn’t seen the doctor when I decided I’d wasted enough of my time. Staff was uncommunicative even when I asked twice how long he’d be. Horrible.

Dr Gunter is a great doctor. He takes care of my very skin, which is extremely susceptible to a lot of skin cancers. My Dad died of skin cancer, so this is extremely important to him and to me. I heartily recommend him to anyone. Chief Engr, Flight & Mission Simulation, ret

My first appointment I walked in and saw all the people waiting inside and outside down the hall sitting on the floor like a county funded facility. I asked if I should reschedule my appt since I was not going to wait the 1 ½ hrs so i did for another time. My next appt I walked in, waiting for about 15 mins and was called to the room. The Dr walked in stood in the door jam area did not introduced himself, how I was, what was my concern, NOTHING! he was so rude then told the nurse to biospy my spot in my face from 5ft away. Next the nurse had me signing the consent not explaining NOTHING! She got a tray out had me lay down stabbed my spot with novocanine told me the Dr would be in soon. As I was laying there the blood started to drip down my face and around the back of my neck. NO ONE came in to check on me EXPLAIN anything it was like a whirlwind. I got up found a kleenex and walked out of the office. NEVER HEARD A WORD from anybody. It was the worst place ever. I would never recommend anybody to this Dr. He didnt say 2 words to me, the coldest DR ever, nurse was rude. Thank god I had the sense to run while I could and only wish I would have done it sooner before I go stabbed in the face with a needle from a unexperience so call nurse. PLEASE DON“T WASTE YOUR TIME THIS DR IS HORRIBLE

DO NOT GO HERE! This place is slow, the doctor is rude and they have no respect for YOUR time. I showed up for the appointment I had made ahead of time, just to sit in their waiting room for 50 minutes. As if that wasn’t frustrating enough, once it was my turn with the doctor he came in and rushed me right out. I may have had his attention for a full 5 minutes. He constantly interrupted me, talked down to me like a child (I’m 27), and was extremely rude. I don’t know how he can call himself a doctor when all he did was glance at my skin and say that he didn’t know. After he told me he didn’t know what my rash was I expressed to him that I wanted to find out what it is so I can get rid of it and his response was, ‘what do you want me to do, take a piece of your skin and biopsy it?’ Um, yes! Do your job and find out what is wrong with my skin. I took his prescription write up that he requested I ‘humor’ him by taking and declined a follow up appointment. I feel like this place is more concerned with getting a follow up appointment than they are with figuring out what is wrong with you in order to treat you properly. Please do yourself a favor and save your money for a true professional.

Dr. Gunter is a good dermatologist, but not customer-​service oriented. As he says, he has run his office the same for 20 years and no one has complained, but unless you are the first appointment of the day or right after lunch expect to wait up to an hour for your appointment. When I asked him about this I was informed that it was not worth his time to justify his business practices to me. That may be true, but then it is my prerogative to take my business elsewhere. There are other doctors that provide the same service and I reserve the right to see someone who treats me well.