AAMCO Transmissions & Total Car Care

Terrible service! They Tried to sell me on a remanufactured transmission as the only option. $ 5000 +
I asked if there were any other options of which they said they’d look into it. They did not call me back the following day as promised and when I did speak with them they made excuses and tried to sell me on a used transmission that was almost as much as the previous offers, just as old as my current one and with no warranty.
Clearly Aamco makes a living off the backs of unsuspecting hard working customers.
I will never, ever consider using them again.
I went to Leon’s Transmission in Reseda. Cheaper, faster, organized and great customer service!

I like the customer service. They finished working on my car on time.

Came here recently to have my transmit job fixed… Obviously a ridiculously stressful time for me & my family who desperately needs our vehicle.
We mostly spoke to the a woman named Joanne who was kind & empathetic to our situation. I think she even made me laugh a few times (certainly didn’t think I’d be doing that!) it’s also nice to speak to a woman who doesn’t treat me like I’m a complete idiot for not knowing everything regarding cars!
I appreciated the team’s efforts & understood that if I wanted it done right (which I most certainly did) then it would take some time. It did. But my car runs wonderfully! I feel like they were all honest with me about what NEEDED to get fixed vs what they could «pad» my bill with!
I’ll keep going here for my service needs & send my friends & family! Thanks Aamco team!

Very reliable, great customer service. My truck was worked on and finished in a timely manner and everything was explained to me thoroughly, meeting all my expectations. I love that they have transportation services to your destination and back so you’re not sitting in the waiting room the entire time. Although, it is a clean and inviting waiting room. The employees are welcoming and professional. A+ and I would recommend this place to my family and friends.

Thanks to Ben and his staff for always fixing my car and doing the necessary repairs for a reasonable price!

I’ve never used an AAMCO service center before. Not overly thrilled about trying new places either, but my availability is typically limited to after normal operating business hours. Spoke with the owner (Ben) prior to service and he mentioned they had a drop off and pickup service if I wanted to drop the truck off in the morning. So I scheduled an oil change for the following Monday morning.
Seeing as I’ve never been to an AAMCO before, least of all the local one, I had to google «Lancaster AAMCO» and found the address. Lancaster AAMCO’s business location doesn’t jump out at you from the street, but I found it with no problems. The parking lot was clean, nice sized parking spaces, and a space was available next to the front entrance. Walking in, the lobby was spacious, the staff were actively working with customers, and Bob assisted me within a matter of minutes. The owner (Ben) even came out to greet me.
The price of the oil change took me by surprise as I’m used to paying $ 10 – 20 more elsewhere. Shortly thereafter, I was delivered to my office. A few hours later, I received a call to let me know my truck was ready and my ride back to my truck would be arriving within the hour (just happened to be around lunch time, so it worked out great). Was working with a client when my ride arrived and the driver was very understanding of that fact and waited another 10 minutes before I could make it out.
On my finalized printout, I noticed some notes taken on my truck regarding a cracked AC belt and a couple burned out lights. Wasn’t expecting an inspection of other incidentals on my truck, but definitely nice to know they were checking it out and notifying me.
Overall, I was quite pleased with my experience.
On a related side note, there’s no window sticker with the mileage telling me when to come in for the next oil change. The mileage was on my finalized printout, but I’m not even sure what I did with the printout at this point. Little mileage sticker on the window wouldn’t go missing as easily.

Awful Service! Be very careful if you take your car at this place. Bob thinks he knows it all… And he doesn’t! Paid them over 5k for a transmission on my 2006 Lexus. Picked it up. Job was not complete! Bob says have to take it to the Lexus dealer to have them take the codes off!!! REALLY BOB??. Had a lot of so called jibberish answers. None which made sense. Lexus wanted to charge me 150. to simply take codes off. N laughed when I told them Aamco could not do it. They simply are not trained in the latest technology!!! So… My husband looked at utube… Fixed it himself in about 10 minutes! Talked to Ben the owner… Just said he will speak to his boys. Umm… OK. Bad business!!!

Took my car in for an oil change. Was treated courteously and the staff were all friendly.
Although they were backed up with other clients, you could tell that NOT getting to my oil change made them anxious and even all the more attentive and hurried to get to me. I think yes, I would go back. Thanks to the new owner, Ben.

Great service. Great staff. What a great team. I appreciate all you guys do. Definitely a five star Establishment. Two thumbs up.

I don’t often show respect for mechanics but these guys deserve it. They are very fair when it comes to pricing, unexpected difficulties, and honoring the warranty. They’re also skilled at diagnosing difficult problems that are difficult for other mechanics to find.

Stopped by to see if the check engine light meant I should not drive the car. Dave took no more than 5 min to check and tell me it was not serious. The place was really busy, but that did not stop him from being courteous and very helpful I will return to this shop!

I never feel comfortable taking my car in for any kind of service, it’s just something I would rather have my husband do. Not here. The shop is clean with a comfortable waiting area and everyone is very pleasant to work with. I feel like I am being taken care of by professionals that really know their business and my car. My car was well serviced for a fair price and I was even told about expected maintenance for my next visit so I can plan ahead. That’s nice!

Brought my Ford Edge in in Saturday to check out the transmission. The owner calls me at 12:27 to tell me the guy who does the diagnostics was not in and they would run the check on Monday. .at no point did he mention the $ 190.00 fee that goes with that. I had to call several times throughout the course of the day on Monday to even find out if they looked at the car. .still no mention of any fee, finally a call back after my three calls only to quote me almost $ 5000.00. The owner Dan lies and said he told me. .and the quote is ridiculous. .down to L. A I go. Pet peeve lying and lying.

Brought a friends car in for check engine light. Was first told $ 55 to pull the codes. When codes came in I was told it would be $ 310 in order to further isolate the 3 codes. I was then told by the owner I would have to spend the $ 365 ($ 55 + $ 310) and then they would tell me the «final» price for the repairs. I paid the $ 55 dollars and got the heck out of there for a second opinion. Another very reputable local car repair charged me $ 118 to diagnose which included up to 2 hours labor if I agreed with the total repair price and had them perform the repairs. AAMCO manager was very nice and this AAMCO probably does great work but they are clearly taking advantage of gullible customers and are overcharging for labor. Auto repair shops have a book which places time limits on labor for a certain job. It appears, instead of actual, this AAMCO is automatically charging for the full time limit. At least in my case.

Got my oil change done for the first time at AAmco. Most of the time I worry about going to a new mechanic but this company was very friendly and only recommended what I needed for my car. In no way did I feel like I was being manipulated or tricked into getting something done on my car that was unnecessary. That is a feeling you rarely get anywhere. 5 stars for AAMCO!

This place is fantastic! In a day and age when customer service is often way below the bottom line of the almighty dollar, I was pleasantly surprised to find excellent customer service. The owner knew upfront if the repair was going to be costly I would be taking it to the place of purchase (it’s a used FIAT) and to be perfectly honest I was totally convinced that I was without a warranty other than the VERY limited one from Camacho that says they will charge me a minimum of two hundred dollars just to look at it. The owner of the shop called a dealership locally and explained what was going on, the mileage, and a brief description of what he thought the trouble was, and I will be taking the car there on Thurs. I can assure you that this place is upfront, honest, and will steer you in the right direction whether they make the repairs or not. Beep beep MCO has been a friendly familiar commercial since childhood, it is nice to see a company live up to their advertising!

Awesome! Awesome place! Came here to get oil change, p/​s flush, coolant flush, brake fluid, transmission fluid exchange. The price was better than what I could find anywhere else. They called me when it was done. They checked my battery and did a diagnostic test for me. After the service I checked everything to make sure. Everything was super clean. I have had bad service before trying to get these type of thing done to my car, and have been screwed. But not this place. The owner even have me some tips for my car as well. Very satisfied.

I have been here before for repairs, they did a good job, I would recommend them highly for their expert techs and great warranty!

Double A MCO is the way to go if you need your transmission worked on. This is the best transmission shop in Lancaster. I promise.

We took my Wife Rodeo down to this AAMCO Transmission after my wife talked to them on the phone and they talked her in to bringing the car to then for there $ 180.00 check they told her it could not be a complete Transmission over haul it could be something simple.
I knew better but this where my wife want to bring it to the next day they told us it it is internal problem which I knew it was before it was worked on the car in the First place.
They now told us it will cost $ 898.00 to tear it apart and tell us what wrong inside and if we did not want to go any farther with it at the time they will put the car back together and that would be it.
After they tore the transmission apart they said it will cost another $ 2000.00 to fix the transmission my wife Okay ed it so they did the work.
The car was to be ready to pick up at the end of the week but they had to pull it back apart the transmission don’t work they just rebuilt for us.
I told my wife that’s why I wanted to bring into a shop yes I know how to do this kind of work but I didn’t want to deal with it.
When we picked up the car they told us the bill was another $ 2830.00 I asked them this includes the money I already paid for they said no that on top of what I already have paid on it.
Then I found out they installed new front axles and some other things my wife already gave the Okay for I didn’t like it but a deal is a deal and my wife already made it (I had a very hard time bit ting my lip on this deal I knew they were ripping off my wife but a deal is a deal).
Then they told us the car needed a new radiator and they said it will cost another $ 500.00 for them to do this I told them NO I do it my self then they try ed to give me some song and dance why it cost much to change the radiator out it took me $ 90.00 and 30 minutes of my time to change the radiator my self.
The Shop told us the Check engine Light came on and they caused it by there own mechanic cause this the O2 he said was unplug ed by them I said okay they reset the cars CPU and we started going home no more 4 or 5 miles down the road the check engine light came on we call them and they told us to bring the car back to them and the ABS light also came on.
We returned with the car a week latter when we had the extra time to get down there and they now are saying they didn’t cause these issues and they are not going to fix them but they will charge use to fix there miss takes it sure seems like with another bill of $ 1000.00.
I told them they messed the car up none of the Check engine lights or the ABS lights were on until they worked on it.
Now i going to Call the BAR and the BBB on them.
I would not send anyone to this shop over priced and they just are looking to rip someone off.
I real hate shops like this one that just out to rip other they forget some of us use to work on cars our self and we know whats right and whats wrong.